Our daycare story unfortunately began really traumatically when we started our almost 4 month old…read moreson at the Bellevue La Petite location. Without going into it, we were horrified by how our son was neglected on his first day not only in daycare, but away from the only environment he's ever known at home. Thankfully La Petites have live feed video so we were able to see what was going on and intervene pretty immediately. We were frantically trying to figure out what to do after I picked him up early that day and my partner and I decided that under no circumstances would we bring him back there. I am so thankful that I had the mind to consider another La Petite location and looked into Papillion.
Tracy the Director answered my call that day and before even trying to sell me on their daycare, she asked me what happened. She was so empathetic and validating, which is exactly what I needed that day. She did everything in her power to address the problems I outlined to her from the Bellevue location, and she encouraged me and my partner to come tour their school and meet the teachers and Assistant Director. So we did the next day, and we were immediately able to breathe again.
Immediately, it is clear that they take pride in the cleanliness and organization of their school. Their procedures were so much more established and professional, but what was very apparent to me was the culture I observed that day and has been consistent every single day I've dropped off our son and picked him back up since starting him up in early July. It is very clear that everyone there likes each other and respects one another, from teachers to upper management. The longevity of Tracy and Erica's tenure at the daycare is also really telling. And overall, every single person I've ever encountered there are so friendly, empathetic, and genuinely care about my son's experience. They all know who he is and what he's like - he struggled quite a bit for the first few weeks, and that was really hard for my partner and me. Tracy, Erica, and the teachers all assured us that this is normal for babies to have a hard time adjusting, but they all do adjust. I really felt like I could trust that, and here we are a month later and he is doing so much better. He loves the teachers (special shout-out to Priyanka, Alhondra, and Steph!), he loves Tracy and Erica, and he very clearly feels more comfortable there.
Overall, we're just so impressed with the care that our sweet boy has gotten at the Papillion La Petite. Everyone is so loving toward him and so friendly with us every single time they see us. I love how secure the facility is, everyone has a different code to get in the door, sign their kid in and out, etc, and the live feed and entire app are awesome. We really liked that every Monday, they posted the little lesson plan for the babies that outlined the developmental and cognitive skills they'd be working on, and they always send pictures and videos of what they were doing every day. The platform La Petite uses is great, but not every location is the same. This one is just above and beyond and has set the new standard for daycares we'll go to in the future, as a military family who inevitably has to move around. We are so, so grateful.
