My mother was seeing Dr Kada, and the whole experience was a mess.
My siblings warned me that Dr. Kada was rude at the first visit with my mother, but we gave her the benefit of the doubt. Maybe it was a bad day? i wasn't too worried because don't need to be friends with doctors, I just need them to be competent. There are long waits these days for doctors, and I wanted just to get my mother's medications in order.
Then her office cancelled our follow up visit at the last minute. Not ideal, but I get that stuff happens.
At the third telehealth visit, everything went off the rails. Kada had tech problems that she couldn't seem to troubleshoot, didn't use the chat function as a work around, and then called my mother who is 78 with traumatic brain injury and proceeded to condescend to her, talk over her, and generally steamroll her. Kada was visibly and vocally annoyed the whole time, and also entirely uninterested in listen to us. She *insisted* that my mother come in for an appointment a few hours later, forgetting that she's a 78 year old woman with a disability who doesn't drive and needs help with her medical care (guess she didn't check the chart before the visit). We tried to explain that, but she interrupted us and said the appointment was over.
I'll give Dr Kada credit for being honest, though. She told us that because she was running late that morning she did not have time to help us. If my mother could not work the system immediately they way she wanted (and despite the Dr's own tech problems), the appointment was over, and that was that.
It could not be clearer to me that this is not someone with the time, interest, or capacity to help anyone with special needs. I don't recommend her to anyone, but especially not to someone who needs extra help. read more
