We had mold remediation done as our bathroom had leaked into the basement. The crew was very…read moreprofessional and swift with the demo and remedying. I appreciated how clean and prompt the crews were. This went way smoother than I ever dreamed.

One of the worst contractor experiences I've had and I do multiple renovations per year. My tenants…read morecaused a fire in our rental property in March of 2025. I called ServPro who gave me an estimate quickly and said they could begin the job at soon as the tenants were out and it would take 3 weeks. As soon as we received the all clear from the fire investigators from both insurance companies we gave ServPro the go ahead to get started at the end of April 2025. They were aware that I lived out of state and was relying on proactive communication to keep me updated on progress. The 3 weeks of mitigation turned into 2.5 months during which time I was passed between 3 different project managers who never knew what was going on with my house anytime I asked. Every time I could get ahold of someone they would apologize profusely for how badly managed my project was, swear this was not how they do business, promise that they would get to then bottom of things and then low and behold I wouldn't hear from them again and the updates that were promised would never come. I finally gave up on them and decided to go with a different contractor for the restoration phase because of their horrible communication. Unfortunately now that the project is finally done and work is complete 9 months later, the total bill for all work reimbursed by insurance exceeds the thresholds that my mortgage holder will pay out without signed invoices from the contractors. My contractor that did the restoration phase signed the paid invoices within 24 hours. I'm now on day 8 of emailing and calling ServPro Springfield because no one will sign the invoices or get back to me. I have a check for multiple thousand dollars to reimburse me for work on a house that has been costing me over a thousand dollars to sit empty for 11 months now and I can't get it cashed because ServPro can't be bothered to docusign paid invoices from last July and August. Do not do business with this company if you value your sanity.

Mitch is not someone you want to do business with. If you want to pay three times more than what…read moreother companies charge, this is your guy. I was charged insurance rates and Mitch refused to lower the price. I was forced to pay over almost 3k just to dry out the carpet and pull some sheet rock. Mitch threatened to put a lean on my house if I didn't pay my bill in full. What an absolute jerk. DO NOT use this company unless you want to over pay to have them set up some floor fans & then rip off way too much drywall because they thought they would be hired to repair it, I kid you not he was angry when I told him I would be hiring someone else. What an absolute jerk and a total rip off. Stay away.

I can't say enough about how Chad and his team with Puroclean went above and beyond helping me when…read moreI had a water pipe burst behind the sheet rock in the HVAC room. Chad was a great help by showing up in a timely manner and helping me with the insurance company and keeping me informed every step of the way. Other restoration companies that I called only seemed to want to cut me out of the picture and deal straight with the insurance company and keep me in the dark, but Puroclean was right up front all the way. Thanks again, Chad.

Horribly rude and disrespectful. I called to inquire about an inspection. Within a few words of me…read moreexplaining what I'm looking for he talked over the top of me and starts explaining to me a completely irrelevant situation. He goes on for awhile before I interject and tell him he's misunderstood. I get about 4 words in again and he does the same thing. Completely refuses to listen to a full sentence but is happy to rant manically about what he thinks the topic of discussion is. I respectfully tell him again that he's misunderstood me and I'm happy to explain briefly if he's willing to listen without interrupting. He said he's not interested. I find it hard to understand how he thinks he knows what I'm about to say when I got a total of less than 2 sentences in while he spoke for about 5 minutes of completely irrelevant info. If he was too busy or not interested he should've sent me to voicemail or politely explained without hatefully wasting my time.

We were in a tight spot with repairs being needed in a very quick timeframe. J.R. and his team…read moreworked over the Fourth of July weekend to get the job done. They completely remediated our crawl space of extensive mold and fungal growth. They removed debris and trash in the crawl space that was left over from previous contractors. They installed a vapor barrier throughout entire crawl space. They repaired/replaced several floors joists and portions of the rim & sill plate. J.R. provided all his paperwork (certification, etc.) when he came to do the initial estimate. His honesty and professionalism were a welcome breath of fresh air. I will (and already have) recommended them to several people.

Eric cleaned our gutters out so fast, and pressure washed our driveway, back patio and wood steps!…read moreThey look brand new. If you are looking for a local family-operated company that will get the job done efficiently and has kind-hearted customer service, this is the way to go! He did an awesome job!

Travis did a wonderful job on our home. He was quick and professional. Our house looks brand new!read more

Travis did a full detail on my car! OMG! What a transformation! I was embarrassed of the interior…read morewhich had need severely neglected but he didn't judge! He made the inside and outside sparkle like a brand new vehicle! If your vehicle needs a makeover, Call Hartman's! You won't be disappointed!

After extensive water damage to the subfloor and floor in multiple rooms, Servicemaster was…read morecontracted for the demolition and repairs. They kept me up to date on every stage of the project and the end result looks amazing. Rob did a lot of the drywall and flooring and it is beyond professional. Brant went out of his way to accommodate getting a replacement vanity and made sure everything was taken care of.

John was able to inspect my Chimney and get it swept quickly…read more He found a hairline crack and recommended a solution with a quote. Thankfully we can make it through this winter but will need to take care of it soon. I'm very pleased with his service and professionalism. I'd recommend him to anyone.

John is definitely a professional within his trade. Fast, courteous response. John has maintained…read moremy fireplace for several years now and I would not trust anyone else. Recently repaired a defect within the connection between my fireplace insert and the chimney. I highly recommend John and Dr. Flue for any chimney/fireplace services. Truthful and highly dependable!! Jim Black Springfield, MO

Jared Merriman owns this business and takes great pride in his work. We hired him to clean our two…read morestory home with large, hard-to-reach, picture windows, and he made the windows sparkle! So, I called him back six months later and had the same result. Now he comes quarterly and the result is always the same: squeaky clean windows, arrives on time, and at a very fair price. We use his window and power washing service at our rental properties as well. We highly recommend Jared!