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    Fairway Swimming Pool

    4.0 (1 review)

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    4 months ago

    Helpful 4
    Thanks 1
    Love this 6
    Oh no 0

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    Woodside

    Woodside

    4.0(121 reviews)
    2.2 mi
    •$$$

    The good thing is that the people are great. The service is incredible and it's just a really neat…read moreplace to escape with you on a pool or a fun time or a great gym. We were there for an event and they just started picking up plates cups and even towels, although if it wasn't over yet, and I was quite frankly surprised. The food was fairly subpar and I'm surprising. They only gave us one drink ticket. Not to nit, but I have to admit there was an incredible amount of flies and bees that were flying around that we were literally driving people away because it was so annoying.

    ONE STAR First off,…read moreI want to give one star specifically to Tarah Zahner, Director of Membership. Somewhere along the way, one pretty important part of customer service seems to have gotten lost: remembering that the customer, especially a longtime loyal customer, should occasionally come before the almighty dollar. So, let me take you on a little journey. I've been a member of Woodside for many years. I supported the club, enjoyed the club, recommended the club, and even lived at Woodside Village for several years. I wasn't someone who joined for three months, used a treadmill twice, and disappeared into the night. I was a loyal customer. In September, I let Woodside know that I was moving away and needed to cancel my membership. I was then informed that I would still be charged for another month, despite the small inconvenience of NO LONGER LIVING IN THE AREA OR BEING ABLE TO USE THE CLUB. OK. Interesting. So I reached out to Tarah. My email was kind. It was respectful. I explained my situation and simply asked if, after years of being a loyal member, Woodside might consider making an exception. The answer was no. But quite frankly, the "no" wasn't even the part that bothered me most. It was how I felt I was treated in the response. Tarah's email came across to me as condescending and dismissive, with an underlying "Who exactly do you think you're talking to?" attitude. And THAT is where Woodside lost me. Because here's the thing: you can tell a customer no without making them feel small. You can enforce a policy and still show kindness. You can explain a rule and still acknowledge that the person on the other end has supported your business for years. I didn't expect a parade. I didn't need a plaque by the pool. I wasn't asking them to name a treadmill after me. I simply expected a little grace and good customer service at the end of a relationship that had lasted for years. Instead, I walked away feeling like all those years of loyalty meant considerably less than collecting one final monthly payment from someone who doesn't even live there anymore. And yes, I'm sure there is a policy somewhere that says they can charge it. That's not the point. There is a tremendous difference between what a business is allowed to do and how a business chooses to treat people. Customer service isn't really tested when the answer is easy. It's tested when someone has an unusual circumstance and you have an opportunity to make them feel valued. Woodside had that opportunity. Unfortunately, in my experience, they chose the invoice. After all these years, I would have loved for my final impression of Woodside to have been about the beautiful club, the memories, and the years I spent there. Instead, I'm leaving with a completely different impression: Apparently loyalty has an expiration date. The billing cycle does not.

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    Fairway Ks-City of

    Fairway Ks-City of

    2.8(5 reviews)
    0.0 mi

    This is the pool I grew up going to, so if you're looking for a completely objective, childhood…read morememory free review, look elsewhere! This is a pretty plain Jane pool by all accounts. There are a couple diving boards, a kids slide and baby pool area and then just a large square of a pool. I love it though, it reminds me a bit of the pool in The Sandlot. They also have nice, quality beach chairs which makes a big difference when you're just laying out and lounging. It's $6 for non-residents (as of summer of 2015) and definitely worth the small price of admission. It's clean, sun-drenched and all you could ask for in a community pool.

    The Fairway Pool is awesome! I checked it out this week for the first time. Since I'm a filthy…read moreMissourian I had to pay $6 cash to get in (I'm really not sure if they accept credit or debit cards), but I felt like the admission was worth it. There's not much in the way of bells and whistles at this pool - There's just the one small slide, and I think either two or three lap lanes. Even though the amenities are somewhat Spartan, the pool is extremely clean, the staff is pleasant, and the many many kids that were enjoying themselves there acted like civilized tiny people and not like horrible trolls. Shocking! This pool seems like a magnet for neighborhood teens; there's a stack of bikes right outside the entrance. If I had grown up in that area I definitely would've been here all summer. They have a very basic concession stand that sells PBJ's (how cute!) and a teeny wading pool for the tiny swimmers. There are lifeguards on staff (three or four on the afternoon I went), and the showers and bathrooms were very clean. I'll be back!

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    Fairway Ks-City of
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    Pool!

    Fairway Swimming Pool - swimmingpools - Updated October 2026

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