Truewood by Merrill in New Bern turned out to be the perfect place for my dad. My dad was very…read morereluctant to move into an assisted living facility. Tyler Beaman made a video showing the independent living arrangements and my dad changed his tune. He was excited he would have a separate bedroom and living room with a kitchenette as he still likes to make a meal from time to time. The video showed how close my father would be to the dining hall. My dad brags about how good the food is, especially the coffee and grits. During the recent bad weather, meals were brought directly to my dad's apartment. He has gotten to know the staff and met several friends already. He feels comfortable getting a ride to the local Walmart or to visit the doctors. The place is clean and the staff is polite. Great place for dad!

This was a lifesaver for my 91 year old mom who needed more help to stay independent and then after…read morea year transition to assisted living. She has been so happy and engaged and they kept her safe and healthy!

So far the care for my family member has been receiving is very good. The staff seem to be…read moreexperienced and understanding. The facility doctor was well informed when he showed up for first visit and very helpful in the conversations with us. The PT and OT team has worked wonders right out the gate giving us some hope of a possible recovery and maybe we can get rehab done and loved one back home. The building is older but the rooms are clean and comfortable with good furnishings and some new furniture. They are not over crowded and have the adequate staff on hand day and night. The office explained the system very thoroughly and had all the paperwork ready when we got there very smooth transition. The food service for our picky loved one has been good as well everyday so far there has been some option that was at last a try but if it was not eaten it was not the facilities fault they had tried their best. So far we are very pleased with the facility

I received great care here. The staff is always friendly and the doctors listen and treat patients…read morewith respect. I was back on my feet and hiking in no time.

Absolutely wonderful. Everyone is so friendly and helpful if I could give them a start I would but…read moreit will only let me give 5 stars . Thank you so much

Moving to a new town means finding a new doctor or doctors, right? After searching high & low,…read moreresearching providers and reviewing recommendations, I decided Anne Healy, MD with CCHC would be the right doctor to manage my health care. At check-in, the front desk staff were friendly and welcoming. All were wearing masks and the waiting area was practicing social distancing. I didn't have a long wait before Dr Healy's nurse called me back. She thoroughly reviewed all of my vitals and medical history. When Dr Healy entered the examination room, she was welcoming as well. She's very detail oriented which is what you need from your primary healthcare provider. She truly listened to my questions and didn't rush to her questions or my physical exam. Once all questions were addressed, she completed my exam explaining her process as she went along. Bottom line, Dr Healy genuinely cares about your health and has a great bedside manner. She explains everything well and is proactive in her follow up. All said, I made the right choice for my long term health!

Foot problem, care was excellent, and office experience the same. Not the first DR my wife went to…read morebut the one we will be keeping. Answered all my questions without seeming bored with me or hurrying us out without answering all concerns. It was a good experiance.

Excellent empathetic care with quick response to injuries. Office is very helpful and communicative.read more

Dedicated, caring, resourceful folks. Great to work with!!…read moreThe way or path is not always obvious or easy. That doesn't deter these folks!

Why does a 9:40 appointment take over an hour to see the Dr? Got here at 9:34 am. Made it to the…read moreexam room at 10:03 am. Dr assistant prepped the feet and left. Finally, 10:15 am doctor shows for appointment. While the staff are very congenial, the expectations and wait was not appreciated I understand understaffing issues, so maybe fewer appointments should be scheduled. Glad we were eventually seen.

I felt discriminated against because I got to the office at 8:25 for my 8:40 appointment. A lot of…read morepeople come in after me, and are taken to the back, but I don't know which doctor they were there to see, so, I didn't say anything. At 9:03, I'm still in the waiting room and a young man walks in and apologized for being over 20 minutes late for the same doctor I was waiting to see. They immediately took him to the back. At that point, I lost it and told them to cancel my appointment. I won't be going back.