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    Fairfield by Marriott Inn & Suites Memphis Olive Branch

    3.7 (22 reviews)
    ModerateHotels
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    10 years ago

    Beautiful hotel, great service, impressive free breakfast! Would definitely stay again.

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    Review Highlights - Fairfield by Marriott Inn & Suites Memphis Olive Branch

    Convenient location with several fast food places nearby and a Walgreens next door.

    Mentioned in 3 reviews

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    Hampton Inn Olive Branch - Guest room

    Hampton Inn Olive Branch

    (26 reviews)

    $$

    Very average hotel; okay for a business trip, bed and pillows were the highlight as they were very…read morecomfortable. Nice size televisions in the room as well. The person at the front desk was on a personal call when I arrived to check in and texting when I checked out. Would have been okay had he not made me feel as if I was interrupting his personal life each time. A friendly demeanor would have been nice. The breakfast that other reviews raved about was two steps down from the Waffle House quality. Their idea of sausage was actually kielbasa sliced and fried. They did have coffee available all day so that was a plus. The hotel is located behind a shopping plaza near the highway. Im afraid what the other hotels are like in the area as this was rated the best; best of the worst possibly.

    This is one of those times I should have walked out when I walked in. I want to start off by saying…read morethe only reason I gave this stay a 2 stars rating is because the front desk folks were nice and I feel they had their hands tied. However I am surprised they never offered a discount or any kind of "for your troubles" thing. 1st- the lobby was okay and the staff was nice but the carpet in the hallways and the elevator were dirty. 2nd - When I got to my room there was no remote so as I look for it and instead found garbage and a lot of dust behind the dresser and under the bed, against the walls. 3rd- There was some kind of something in the air that burned my eyes, but only while I was in the room, not outside or in the main lobby or other parts of facility. When I requested a new room they didn't have any. 4th- I decided I can make it work since it was only one night but then I pulled back my sheets and found dried food and sauce between the sheets and the bedspread. Of course housekeeping was gone so they just gave me an extra set of sheets. It was an uncomfortable night. This location should be reviewed by the Hilton folks. NOTE - My co-worker had no issues with his room. It looks like I just drew the short straw this time around.

    TownePlace Suites Memphis Olive Branch - Cockroach in shower

    TownePlace Suites Memphis Olive Branch

    (9 reviews)

    Olive Branch

    I am a Marriott Bonvoy Lifetime Silver member and currently hold Gold status…read more I booked my stay through the Marriott app and checked in online, requesting a mobile key. When I arrived at my assigned room, I was surprised to find that the bed had already been slept in. I returned to the front desk to request another room and asked if there were any available on the first floor. The clerk gave me a key card without any apology and seemed more focused on whatever he was doing at a table in the lobby than on addressing my concerns. The second room--located right next to the first--was also disappointing. The dishwasher was still running with dirty dishes inside, the body wash in the shower was actually a shampoo bottle with "BW" written over the label in marker, the toilet paper holder was broken and spun in circles, the mirror was dirty, and none of the trash cans had liners properly placed inside. Breakfast was equally underwhelming: premade sandwiches, half-cooked quiche, and limited options. The only fresh item I found was a banana tucked under a juice shelf. To make matters worse, while eating I overheard a desk clerk or manager openly criticizing a guest who had experienced problems the night before. I travel monthly and almost always choose Marriott properties. For comparison, the Fairfield Inn in Olive Branch--though older and currently under renovation--has consistently provided excellent stays. This particular hotel is less than five years old, yet the quality fell far short of expectations. To top it off, I never received the usual post-stay email inviting me to share feedback. Unfortunately, this is not a property I would return to. Marriott should take a closer look at this location to ensure it meets the standards loyal members expect.

    The hotel seems very new. Nice setup in the rooms with a full kitchen. Good pressure in the shower…read moreand comfy beds. Room cleanliness could be a little better but all and all a good stay.

    Fairfield by Marriott Inn & Suites Memphis Olive Branch - hotels - Updated May 2026

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