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    Hampton Inn Olive Branch

    2.8 (26 reviews)
    ModerateHotels
    Open Open 24 hours

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    Chair with multiple stains. Guess they never heard of Scotchguard or a steam cleaner.
    Edward B.

    PRO'S: the bed was comfortable and the A/C worked well (quiet with just the right amount of white noise). The staff was also friendly during the check in process. CON'S: the maintenance at this property is lacking. The door to the closet would not stay closed so I had to place the trash can against the door to keep it closed. The tub would not drain properly so unless you like standing in inches of water while showering... See picture of flexsteel chair in room...it looked so dirty/stained I thought they pulled it from a frat house to furnish the room. The desk in the room did not have a lamp so good luck if you are wanting to get any work done if you are on business...and there were zero electrical outlets at or near the desk. I pulled the desk away thinking there must be some, but there were not.

    Black mold on shower
    Ritzi L.

    Was not impressed. Beds at HI are usually soft but this one definitely was not. Black mold along ceiling in shower. Worse was animal or possibly human hair all over couch. I mean, "wipe your hand on couch and get a fistful of hair" covered. I found out after I'd eaten and showered, and sat on couch to work on laptop. So I had to put blanket on couch to sit on it. No idea how the maid didn't see this mess. I noticed it earlier but I assumed it was stains. Sundries terrible. Big drawers contained one box Pepto Bismol and some floss. Nothing microwavable. Breakfast was microwaved cheese omelet. Great for us lactose intolerant folks. Tried to call once I left as I was worried they'd think I left that hair all over couch and try to charge me for a dog, but no answer and kept saying "mailbox full." Restaurants near have terrible ratings. If traveling east, keep going as the area gets much better towards Tupelo.

    The hotel was in great location. Plenty of restaurants and a few places to shop with a Walmart right down the road. Carolyn was great at the front desk and all the staff at the hotel were nice. Breakfast was good as well. I definitely recommend this hotel and will stay again.

    The disgusting murky water at this hotel.
    B-Dubbs W.

    This hotel (Hampton Inn Olive Branch by Hilton International) was the first Hilton hotel I have ever been to that I was disappointed about. To start off my stay, the front desk workers were friendly and well knowing of things in the region and quick to bringing us any requests to our room. This however does not balance with all the disappointments we were faced with at this hotel. The pool was disgusting and I am posting a picture of it. The water was murky, so much that the third step was barely visible and the floor of the pool (in 3') was not visible. The water had floating garbage and the hot tub was no different. Though the front desk woman at the time claimed that it was. Chlorine pool, she said it so with a questionable tone in her voice. She did not know whether the pool should have looked like so. iThe rooms carpets had an oily film covering it. This forced us to wear our slippers/flip flops in our room. This hotel was a disappointment and I highly disregard anyone or stepping foot on this property.

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    8 years ago

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    3 years ago

    Loved our stay here. Great warm breakfast, lots of space for my little one to walk around. Was great!

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    6 years ago

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    9 years ago

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    11 years ago

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    15 years ago

    Very nice. Staff are very friendly and helpful. Breakfast is good and satisfying. Room comfortable.

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    10 years ago

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    Ask the Community - Hampton Inn Olive Branch

    TownePlace Suites Memphis Olive Branch - Cockroach in shower

    TownePlace Suites Memphis Olive Branch

    (9 reviews)

    Olive Branch

    I am a Marriott Bonvoy Lifetime Silver member and currently hold Gold status…read more I booked my stay through the Marriott app and checked in online, requesting a mobile key. When I arrived at my assigned room, I was surprised to find that the bed had already been slept in. I returned to the front desk to request another room and asked if there were any available on the first floor. The clerk gave me a key card without any apology and seemed more focused on whatever he was doing at a table in the lobby than on addressing my concerns. The second room--located right next to the first--was also disappointing. The dishwasher was still running with dirty dishes inside, the body wash in the shower was actually a shampoo bottle with "BW" written over the label in marker, the toilet paper holder was broken and spun in circles, the mirror was dirty, and none of the trash cans had liners properly placed inside. Breakfast was equally underwhelming: premade sandwiches, half-cooked quiche, and limited options. The only fresh item I found was a banana tucked under a juice shelf. To make matters worse, while eating I overheard a desk clerk or manager openly criticizing a guest who had experienced problems the night before. I travel monthly and almost always choose Marriott properties. For comparison, the Fairfield Inn in Olive Branch--though older and currently under renovation--has consistently provided excellent stays. This particular hotel is less than five years old, yet the quality fell far short of expectations. To top it off, I never received the usual post-stay email inviting me to share feedback. Unfortunately, this is not a property I would return to. Marriott should take a closer look at this location to ensure it meets the standards loyal members expect.

    The hotel seems very new. Nice setup in the rooms with a full kitchen. Good pressure in the shower…read moreand comfy beds. Room cleanliness could be a little better but all and all a good stay.

    Hampton Inn Olive Branch - hotels - Updated May 2026

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