Fairly mediocre property even with low expectations for brand. Arrived @midnight due to a misconnect. Staff was fast but assigned one of the worst rooms next to elevator. Be forewarned this is not a quiet property - you will hear cars, airplanes plus the window-style AC is very noisy. Rooms are ok but cheapo towels and sad pillows. Shuttle runs every 30m but not after 10:30p so it was a $10 uber. Breakfast starts at 7am which is useless for early flights. Overall not worth anything near $350/nt unless you have no options (all the better hotels were sold out). read more

This place gets a big old "ehhhhh" from me. After not being able to get home from North Carolina American flew us to Miami for an overnight stay to get us home the next day. They comped us a room at the Fairfield for the trouble since we would land in Miami at 9pm and not fly out until 7am. While trying to figure out the shuttle area we found where they picked up but after waiting a bit no shuttle for Fairfield showed up. We called the hotel and Jenny seemed displeased to even answer the phone. She was short and temperamental and asked what shuttle pickup zone we were in. We explained we had never been here and looking around we couldn't find any signs or anything telling us what zone we were in. Jenny told us she couldn't help us with that and call back when we figured it out before hanging up. When we finally figured it out and got there Jenny was just as short getting us checked in. The room was alright, there was a faint smell but nothing awful, bed and room was clean. The AC/heater was extremely loud, we just turned it off and got what sleep we could. Definitely not a place I'd seek out if I were looking for a room in the future. read more

AC is weak. It it work. The design is awkward but is generally ok. See for yourself. Yeah yeah yeah yeah yeah yeah yeah read more

See all

BEWARE THIS LOCATION - and think twice about Marriott. Our experience at this hotel was a total failure of basic hospitality and quality control and Marriott has yet to take any acceptable responsibility We arrived at this hotel around 11 p.m. with an airline voucher after a delayed and then canceled flight. Exhausted, we were given a room that reeked. Though tempted to just put up with it, the smell was unbearable, so we returned to the front desk and requested a new room. The woman at the desk said sorry and got us a key for a second room. Room #2 was actively under construction - ceiling debris covered the sink and bathroom floor. I showed a photo of the mess to the front desk agent, who barely acknowledged it and silently began checking for another room. No further apology, no concern -- just a key to room #3. Room #3? Being used as a storage unit, stacked from floor to ceiling with boxes and supplies. Back at the front desk for the fourth time, we were told there were no other rooms available. The only option they gave us was to return to the airport at 12:30 a.m. and ask the airline to reassign us - even though we had a 6:30 a.m. flight. No empathy. No alternative solutions. This wasn't just a "bad night" - it was a complete disregard of standards in guest care, safety, and professionalism. I followed up with Marriott twice. Their first response offered 3000 points - equivalent to a $27 credit, which felt insulting. I replied, and on May 6, they claimed the matter was being escalated. It is now June 15. Still no response. The pictures speak for themselves. But more importantly, the lack of accountability from Marriott speaks volumes. read more

See all

The hotel is in a convenient location, friendly staff, recognition of the Marriott Bonvoy membership , the hotel offer complimentary breakfast, and clean spacious room. Thank you for a great stay. read more

See all

Not the worst, not the best. Staff is not friendly. the woman who checked us in did not explain the hotel features as is standard, bullied us into a king room instead of two queens, and seemed to want to be done with us as quick as possible. Ironically, her name is Karen- avoid her unpleasant self like the plague. Rooms are fairly nice, but they do need some sort of central air installed. The single wall A/C unit fails to cool the room well enough, and there is a strong, noticeable musty smell. Water pressure is TERRIBLE. It gets pretty hot, but comes out like a sink faucet. "Pool" looks more like a hot tub. Maybe it is a hot tub, but would be a bit large for one. Doesn't matter, it was shut down due to several health code violations since May-ish. The note is taped to the door for any one to see. The gym isn't good nor bad. It has the basics but fails to stand out. That's pretty much the vibe of the entire hotel. Do better. read more

Fairfield by Marriott Inn & Suites Miami Airport South - Hotels Near Me - Miami, Florida

See all

SUPER convenient location right next to MIA. I have stayed here several times and have been really happy with the location, rooms, and service. Shout out to Karen and David for their hospitality. Will definitely be back! read more

The lobby is nice and open, staff is friendly, and they do offer grab and go breakfast in the morning (it came with either a bagel or a muffin, a yogurt, a juice, and a granola bar; cereal and oatmeal were available too). Coffee seemed to be in the lobby area all day which was nice. The Jacuzzi was open and available. But, the location of it creates like a wind vortex and any trash in the area is going to get sucked into that area of the building and end up in the hot tub. So while it did feel hot, there was always trash in it (but they cleaned it out daily). The elevators, floors, and rooms did have a smell of weed to it (this is our 2nd hotel in the area like this...but this particular one wasn't as bad). The gym was available for use, they were running the hotel shuttle, and there is covered parking available. We were told there were ice machines on floors 2-4, but I only saw it on 3 and 4...and the one on the 4th floor (our floor) didn't work. The staff also said there's a laundry room, but it was out of order too (I never saw it though). The room itself was clean (the shower needed a little bit of work), beds were comfortable, bathroom was large, and the room was quiet (very surprising given the proximity to the airport). There was no microwave in the room which was the biggest surprise. When we asked about this, we were told only one floor of the hotel has microwaves and we could use the one in the lobby. We likely wouldn't stay here again during our contract...not worth the price with so many things not working or available. read more

See all

We tried to call to get the airport shuttle from airport to hotel. Phone out of service. Call another Fairfield Inn In Miami and they were aware the phone here was out of order. Front desk refused to reimburse us for can. Room is wayyyyyy over air freshened. What are they covering up. This is horrible. read more

Fairfield by Marriott Inn & Suites Miami Airport South - Hotels Near Me - Miami, Florida

As with most Fairfield Inn's, this hotel was clean with comfortable bedding. Near the airport, it was a great place to spend one night with an early flight the next day. The staff was helpful, and quickly accommodated us with an earlier shuttle time to get to the airport. I really appreciated this extra effort. This hotel requires masks and practices social distancing. Although the normal continental breakfast is not available, they do provide a bagged breakfast for pickup at the front desk. read more

Review # 851 I really wanted to give this Fairfield Inn four stars, but let me explain why I gave it three. My wife and I went to Miami to attend a Miami Marlins baseball game. While we were there we also visited some relatives. Please do not get me wrong the service in this hotel was top-notch, the accommodations were good, the breakfast in the morning is always homerun. I have been a Marriott Rewards member for many years. One of the benefits of being a Marriott Rewards member is that you can create a profile. This way you can tell them what you like, what you want more of, where you would like the room to be located, etc. This is where they failed. My profile states that I like a room close to an elevator because my wife has bad knees. You guessed it. My room was the furthest from the elevator. Another item that I have on my profile is that I like extra pillows. Not a big deal, I went down to the front desk I requested for pillows, of which they were only able to give me three. I know, I know first world problem. But when you have a Gold Member staying at your hotel, wouldn't you want to check back guest profile. I deducted two stars for each of these items that were overlooked. When I return to Miami, I will probably stay at this hotel. I will make sure they check my profile upon making my reservation. read more

Fairfield by Marriott Inn & Suites Miami Airport South - My wife hit the "mute" button. Only in Miami. 5/14/19 - Hotels Near Me - Miami, Florida

See all

I was put here last minute when my flight was canceled and I was very pleased with my experience. The staff was incredible and very kind- I didn't have my suitcase so they provided a toothbrush and toothpaste and asked if I needed anything else. Also, the breakfast workers treated me like family, helping me find any food I was looking for and telling me what setting would be best for my oatmeal. Despite the short time spent here, I am pleased with the bed, pillows, employees, and overall experience. read more

This is most likely the worst hotel I have ever stayed in. Asked for a wake up call 2 times..... no calls..... soon after we stayed we began to get text messages from a person that claimed that she had received a package at her home in Delaware that was addressed to us. The area code associated with the message was the Miami area code.... She wanted to meet us a safe location so she could give us the package.... But need some additional contact information before we went forward.... Dump that... The hotel was the only place in Miami that knew our home address and phone number.... Had to be through them that the info was released. Had an awful time trying to get their van pick us up at the airport..... 5 phone calls and a half hour wait.... Never again. read more

Really comfortable and clean room. We checked in on Christmas Eve and the process was fast and painless. The hostess was kind and helpful about the only restaurant that was open was next door at the Marriott. The alarm clock in our room was set for midnight which was not very pleasant for us and the clock was wrong by about 20 minutes. Also this was a noisy hotel up until about midnight with kids running the halls and screaming and playing in them. We got all our amenities from the hotel next door as far as breakfast foods and such. Caught the airport shuttle at 5am sharp and it runs every half hour starting at 5. Not the friendliest staff when it comes to the shuttle. read more

Couldn't get out of here fast enough.. Room smelled awful as soon as we walked through the door, like moist old carpet mixed with Lysol.. The air was incredibly muggy and everything just felt damp so we could hardly sleep at night. Oh and there is no ventilation in the bathroom. read more

Avoid. Even if desperate, avoid. Too long of a list to describe all the reasons. We expected a very basic hotel. I booked several rooms for our large family just for one night so we could break up the trip from CA to the Caribbean. The only expectations were clean rooms and a correct reservation for the number of rooms. This location failed miserably with both. They had part of our family walk next door to a different chain of hotels at 1 am because they were disorganized. It was a long and painful process. Again, avoid. read more

Friendly staff, close to airport and cruise port. Decent complimentary breakfast. Comfy beds & quiet rooms.

Friendly staff. Decent, complimentary breakfast.. boiled eggs, cereal, some pastries, fruit and plenty of coffee. The rooms aren't anything special, but they are clean and everything worked as it should. read more

Rooms were really clean. Breakfast was great and i was able to get it before work every morning. The price on the hotel is fairly affordable compared to the three Marriott across the street read more

The hotel staff was very nice especially the morning concierge. She was so sweet I think her name was Marla. She made our check in very easy and pleasant! She also told us about breakfast and it was pretty good! The room was good. Seemed clean and comfortable. The beds were a little rough to sleep in but it got the job done. The only bad thing I found was a live roach in my room and that's why I can't give it 5 stars. The stay wood have been great (besides the hard bed issue) if I hadn't seen a bug in my room read more

Fairfield by Marriott Inn & Suites Miami Airport South - Live roach in our room - Hotels Near Me - Miami, Florida

Stayed in this Hotel very accommodating. One of the pluses was they let us keep our luggage there whenever we needed to. The breakfast was great. Very very clean. All of the workers were very very nice Also had a shuttle going to the airport Would stay at this hotel again read more

Damp bed... I think its ok to judge a book by its cover. Base on how the hotel looks on the outside, I shouldn't be surprised. Nice staff tho... read more

Comfy beds, great service, dirty shower.

Literally stranded at the airport right now because their "airport shuttle" won't pick us up. I called yesterday to schedule the airport shuttle. I informed the guest representative of our arrival at 9:51pm and she said no problem call when we get in. Just called and there's no shuttle after 10pm! That is the entire reason we chose this hotel. I don't recommend the hotel and will NEVER use them again after this. read more

Pretty much any hotel covers the basics: a place to sleep, store your stuff, and clean up for the next day. This place covers that. The beds are comfortable and clean and the pillows are exceptionally comfortable. The showers are warm and clean. There's a refrigerator so we could store our cold stuff (which included some perishables). All good on the basics. Another basic feature is the front desk and staff. We arrived for a morning check-in after a red-eye flight, and wanted to grab breakfast before the breakfast bar closed, so the desk let us park our luggage in the storage room and eat first. (The check-in after breakfast was smooth and routine.) One bother was that we couldn't get a morning check-in without paying for a full day. That's probably routine in the business, but even a modest discount would have been a bonus worth that fifth star. The other negative was that they seemed to be a bit confused about our check-out date, but that may have been our mistake, so I'm not going to count that against them. The place where hotels distinguish themselves are the extras. The first extra we tried was the breakfast room, which was really good. It has two self-serve waffle grills, which reduced the wait for the popular treat. The drink machine has chilled orange, apple, and pineapple juice, and chilled water. The refrigerator has milk (whole and 2%) and three types of yogurt. There was a cereal station. The warm bar had bacon, vegetarian sausages, eggs (fried, scrambled, hard boiled), and maybe more. They had three types of coffee and a tea assortment. The pastry bar had bagels, muffins, bread, English muffins, and assorted spreads. The breakfast room was a nice way to start our stay. The next extra we tried out was the pool, which is really more of a giant hot tub. The water temperature was just right for our mood -- warm enough to be relaxing, but not so hot that we felt unsteady on our feet getting out. There are steps into the water, a seating ledge around most of the edge, and a three-foot deep bottom. There are enough bubble jets, and a 15 minute timer. It was a nice way to relax away the stiffness from long flight from Seattle. My wife didn't sleep as much as I did on the plane, so I didn't want to write this review in the room. Where else to write but the exercise room? It's pretty well equipped with aerobics gear: two ellipticals, two treadmills, and two cycles. The strength gear is limited: one adjustable lifting bench and a large set of dumbbells. There's also a business center, which looked well equipped at a glance, but I didn't look too carefully. It looks like the hotel is in the late stages of a renovation. The carpets are fresh and new, and they weren't even completely trimmed at the door of a storage room near our room. The one thing on the fix-it list in our room was the secondary door latch, which was almost broken out of its screw holes. One thing that might bother some people is the airport noise. But that's balanced by ease of access to the airport. The convenience was more important to me. The neighborhood might look scary to some people, but to me it looks like a poor neighborhood in the midst of gentrification. We felt quite safe walking to a restaurant to get a taste of food without paying airport hotel prices. We did feel strange walking in the heat and humidity. If it's like this in December, the weather must be truly miserable in summer. We saw hardly any other pedestrians. read more

Due to a delayed flight, we checked in very late on a Friday night. I didn't catch the clerk's name, but the young man was courteous, professional, and friendly. For an older hotel, the bed was very comfortable; a huge plus. On an early Saturday morning, the place was a mad house with all the cruisers heading out at the same time. Marlan was awesome and very helpful in taking care of our luggage until our transportation arrived. Big thanks to the wonderful staff. read more

Stayed here with my wife for several days. I must say.... the customer service was delightful. When I checked in, the front desk clerk was very accommodating and helpful. He changed my room to one near the rear of the building after we requested it. Not only did he change it.... but he was able to upgrade me to a suite. Thank you Brian! He was also very helpful with recommending a few very good Cuban eateries that were great. The room was very clean and well kept. We had one issue with the door that was addressed within minutes of us reporting it. Maid service was very good and the complimentary breakfast got us off on the right foot. They have plenty of parking at a much lower cost then most area hotels. If you're staying in the Miami area and are looking for a wonderful room at a decent cost and great customer service... then you don't have to look no further. We will definitely be visiting this place again. read more

My best friend and I chose this hotel to stay at before our cruise vacation and it was GREAT! The pics on the main page are accurate. Very new, or newly updated, and most importantly very clean. My friend and I had a massive room, or shall I say rooms?? A separate sitting area with a chair, couch, tv, desk and then our bed and yet another tv. We did have to go to a nearby hotel to have dinner, which was not a problem, and only a block away. The following morning, we enjoyed breakfast in their dining area. Not just toast and coffee, but pretty much a full spread. That was much appreciated since we weren't sure when our next meal would be. Our room total was around $120 and included transfers to the pier to meet our ship. I highly recommend this hotel! read more

Ok hotel, if you just need a bed but don't expect great customer service. Rooms were clean enough but there was someone's trash in the ice bucket when we opened it. One of the reasons we signed up was the hotel had a shuttle to airport. We were told when we checked in that there was a shuttle to the airport running every half hour. We checked again at night and were told to be in lobby 10 minutes before. We got there at 6:20 am and at 6:30 am we were told that a large group had "reserved it" the day before so we would have to wait until 7pm. The staff didn't seem concerned at all that no one informed us and said "call an uber or lyft". or wait for next shuttle. Not a great response when you should know that guests are trying to make flights. read more

Even though it is not the top tier of the Marriott chain, the staff makes you feel as if you were. The service from the front desk was exceptionally good. The room itself was very nice with a sitting room and a fridge. What really made it a great stay was that the bed was very comfortable, which is something you generally only find it the top tier hotels. Wi-fi is a little spotty. Would definitely come back. read more

After a HORRIFIC stay at the Red Roof Inn the night before our cruise we decided to move to this hotel upon our return from our cruise before the long flight home. We were so happy we did! This Hotel was clean and the smell from the moment you walked in the CLEAN hotel.. to stepping in the beautiful decorated rooms which smelled like HEAVEN. The staff was amazing and very pleasant, The morning breakfast buffet was nice and there was plenty to choose from. I would recommend this hotel and stay here again when in Miami. Thank you Fairfield Inn for making our night restful and happy read more

Waited 45 min for airport shuttle. Moved rooms after air conditioning started pouring water. Next two rooms smelled of chemicals. Breakfast was sub par and that is generous. There are many choices in hotels. This one should be last on your list! read more

Although they were booked solid, the staff was outstanding meeting our requests to ensure we had a pleasant stay.

Very clean room and remodeled or newer it looked like. Quiet room, nice staff. We didn't have the breakfast... parking was plentiful. The only reason I can't give 5 stars is bc this isn't a true 5 star hotel! It is very nice for what it is but doesn't have the amenities or luxury of a 5 star hotel. I'd definitely recommend! read more

Pretty good. HIGH POINTS: - My room was clean; - The bathroom was clean; - Everything worked (coffee maker, microwave, mini-frige, TV, etc.); - There is a power-outlet next to the bed!!!!! - There's a parking deck underneath for shaded parking. LOW POINTS: - The front desk is often staffed with one person, so expect some waiting. - Breakfast was NOT ready at 6:00am, as advertised. No hot food yet, as of 6:20. - The elevator was flaky, making weird, rapid, random beeps. Not confidence inspiring. Overall, it's pretty good, and I might stay here again. read more

My wife and I stayed here for 2 nights and had an overall very good experience. The rooms are comfortable and clean. The staff was friendly and accommodating. The location was convenient. We drove in and out of downtown Miami and Miami Beach and found it pretty easy from this location. Parking was convenient and off-street. I don't know if the staff were sincere or not, but they claimed our parking was free because of our Marriott Rewards status (Silver Elite). We were not charged for it. My only complaint is that the breakfast was disappointing. I think this was our first Fairfield Inn stay, so maybe its their standard, but the hot food was low quality. We have stayed at other Marriott properties that have higher quality hot food. We pretty much stuck to bagels and fresh fruit. For whatever reason, I'm guessing cost, the hot food felt like it was out of a Jimmy Dean frozen breakfast. Oh, and this is out of their control, but the next door airport starts buzzing the building at about 6-7AM. read more

My husband were looking for a hotel near the airport and were fortune enough to find this one. As soon as you walk in it smells very clean and lobby area was spotless. Front desk staff as well as the shuttel bus driver were very friendly. When we walked into our room we were very impressed with how clean and fresh smelling it was. I can honestly say that its the cleanest hotel I have ever stayed at. The only drawback was the view from our window but can deal with that. Will definitely stay there again when we go back to miami. read more

We had a pleasant stay. This Marriott is nice for what it is. JW it is not, but for the price it was a good value. Breakfast had many choices and was very good. Marlan, at the front desk has to be the nicest person in Miami. I had some major glitches when checking in on my end. Marlan took the time to help me through everything, which wasn't an easy task. Kudos to Marlan. The only con was the windows at the end of the hallways need some serious cleaning. All in all we will be back. read more

We had a really nice 2 night stay here this month; our group had 2 rooms for 5 people. Enjoyed the large hot tub, walking to the local restaurant, "Catch of the Day", and the place was clean. Seems a tad weird that they charge for parking if we are staying there but that is the only complaint. I have been starting to always stay in the Fairfield Inns whenever I go somewhere. For being in the less expensive range of rooms, they are managed pretty good. I would stay here again and hope to. read more

Waited 45 minutes to pick us up from the airport! Customer service deplorable. Never again.