Jessica is absolutely amazing and makes you feel comfortable in your stay! If I could have her at…read moreevery hotel, it would be an advantage. It's past midnight and she's still personable, sweet, and so so kind! I will stay here next time based on her awesome personal experience. Please give her a pay raise, she deserves it!!!

They need to fix they elevators because me and my family got stuck in the elevator and we pressed…read morethe help button and the lady said the ETA was 30 minutes

We had a cruise out of Galveston and originally planned on driving in the morning of. Because of…read morethe winter weather; and school being canceled for one of my kids Wednesday; we opted to go ahead and drive a day before. We got a reasonable rate for a last minute room; they offer a little bit of a discount if you sign up for their rewards. Room was decent enough, there are a number of restaurants/fast food and stores nearby if you need to grab something. They offered free breakfast, parking and check out was 11am. Which is just about right for the drive to get to the port was around half an hour. If we do end up doing another cruise out of Galveston; we will likely stay here if we do the drive the day before.

We stayed here before a recent cruise that was traveling out of Galveston. Free parking and…read moreincluded breakfast. There plenty of nearby restaurants for lunch or dinner depending on your needs when there. As well as places to stop if you need something you forgot at home. It was about 30 minutes to port from here; with check out being 11am. I would consider staying here again if we cruise out of Galveston again.

There are several things that I can say I enjoy and also things I dislike about the hotel. I liked…read morethat they have an option to plug in my EV but at the same time I didn't like that it's just 1 spot and 1 option. If they are going to have an outlet to plug in maybe provide more than 1 as the entire week I was there it was a battle with the others to get the spot or hope that a non ev wouldn't take the spot. Then there's the social nights mon-wed that is advertised till 7 but if you don't show up right at 5:30 and you decide to get there at 6-6:30 then you are left with scraps. I wouldn't advertise till 7 and just say starting at 5:30 till it's gone. That way people won't get upset great staff poorly and get snippy with those that were brought up in the wild. I'm not making this up 2 nights I witnessed people be rude to staff for not making enough and someone take multiple plates for later and one for now and guests getting smart with each other. I will say staff was great and always happy. At least the few I dealt with. Now the best part is they have designated dog areas to walk but don't offer bags so either the guests are slobs and leave the pets waste or it's because the bags aren't available either way they should have someone picking things up if guests aren't. This leads me to the lack of yard maintenance the grass was never cut leading to the search for the yard bombs. I stepped in twice unfortunately and then twisted my ankle due to a hidden hole from overgrown grass. Overall it was a 3.8 for me

This Staybridge does NOT have the bedrooms separate. We thought we were getting that. It's not a…read morebad hotel, very clean and staff is fantastic. Shower is weird and no water pressure. Great location though and outside area looked fun. Was really quiet- never heard a door slam or people talking.

Room needed work. Besides the chair in the picture...(who left that in the room) we struggled with…read moreac that filled the room with an overpowering chemical smell to the fridge flooding the floor. Definitely not ok. Front desk staff member couldn't have cared less. Don't stay here.

Arrived at the hotel midnight. We got a big room with 2 queen bed. The room was good clean except…read morethere is smell of like dog i guess the carpet. This is the first time we stayed at Home2 Suites by hilton and we love it. It has big refrigerator complete small kitchen, microwave, utensils, dish soap, paper towels. I just hope they clean the carpets better so there is no smell inside the room like dog smell. However, this hotel has good breakfast and big rooms. Close to NASA few minutes drive.

Hotel was clean and staff were very friendly. If you are visiting the Space Center, you'll like…read morehow convenient this hotel is. It's right across the street. We also liked that there was a CVS nearby because we needed to pick up a couple of things. Our room was clean and comfortable. We were catching up to some of our friends that had gotten there the day before us so we got together downstairs where we found a perfect spot to hang out and visit. They also have a spot were you can get snacks, and sandwiches - kinda spendy, but convenient. But there are also other food spots nearby if you have a car. We all ended up at Rudy's barbecue, which was really good, and it wasn't too far away. The next morning, they were having some technical difficulties - something was up with their hot water, and their system was down so they had to write our name down on a clipboard when we checked out - but the gal at the front desk seemed to handle it like a champ, even though you could tell she was a bit frazzled! But other than that, it was a nice spot to stay the night, and the price was right! Oh, and as a side note -- I noticed they were pet friendly, which I thought was great. We're planning to do some roadtrips soon with our pups, so Courtyards by Marriott will definitely be my first choice of places to stay!

Drove in last night for a staycation from Dallas and decided to stay near the Space center and Kema…read moreBoardwalk. I had no real plans or itinerary but shout out to Dylan at the front desk who was extremely personable and knowledgeable about the area. Dylan gave great suggestion and recommendations for not only food but activities and truly went above and beyond to create a wonderful experience for my family. After reading reviews I was concerned about the beds but Dylan assured me and was positive he could accommodate me and he did not disappoint the bed was just fine. I would definitely recommend this hotel and location.

Needed a room for a one night stay, and Expedia showed this as one of the better deals. Glad we…read morestayed, access was very convenient, as we could get to the hotel from both the interstate service road, and in from the League City side via Walker St. Room, services, and overall appearance were exceptional. I've spent lots more for less quality in other chains. Friendly, efficient check in and check out. Lots of greetings and friendly faces. Our room was exactly what we needed, and would have been great if we had needed an extended stay. I think the little kitchenette was bigger than some apartments we've lived in lol. They also had a very well stocked commons area, in case you needed some snacks, etc. and didn't feel like going back out. Neat little magnets to put outside door to message staff, instead of paper tags to hang off door. Read through all the bad ratings, but reading between the lines from the low- raters, didn't give them much weight.

We stayed for six nights. We were in town to visit my son who lives in League City. We very much…read moreenjoyed our stay. Rooms were clean and spacious. Bed was comfortable and shower was hot. Excellent fresh ground coffee available 24/7 in the lobby! Staff were welcoming, kind and helpful. Very quiet hotel. Nice full size fridge and nice kitchen. We loved the free laundry room and returned home with all clean clothes! Highly recommend!

Stayed here for 5 weeks...highly recommend this property for either your business trips or personal…read morevacations. The hotel inside and out is very clean, the suites are a nice size, they could use a little minor cosmetic repairs in bathroom but it's not horrible, bedding is very comfortable. Breakfast served in the morning and it's very good and 3 days a week they host a small social and that's the best I ever experienced in traveling for 20 years. But, the staff, cant say enough great things about them. From the front desk, to housekeeping, the food ladies to the maintenance men. All are very personable, friendly, pleasant and helpful in anyway they can. The assistant mgr, Julian, the man goes above and beyond to make sure your stay is a good one whether it's just one night or several weeks. Highly recommend...

ABSOLUTE NIGHTMARE! I stayed here for 5 WEEKS due to business. I had a very bad experience at the…read moreHomewood Suites in Clear Lake. Megan Veach, the General Manager, is difficult, rude, and unprofessional. Myesha, one of the Front desk Managers, gets mad if you complain and yells at you. She constantly interrupts and does not let you speak. She has a horrible attitude. Julian, another Front desk manager, is difficult as well. They honestly do not understand what good customer service looks like. They are used to ABUSING guests. Since Hilton does not own them, your complaint is a waste of time. Corporate told me that this motel is independently managed. The noise level at night can be high and they do not want to control it. They tell the guests that if you do not like it you can go to another room even if it is 11 pm, or you can leave. The rooms are not clean. There was BLACK/GREEN stuff under my kitchen SINK! If you complain to management, they will not do a thing about it and will insult you. Maria, the head housekeeper, is very rude and unprofessional. She argues with the guests. On one occasion, Alicia, another housekeeper cleaned my toilet with no gloves and then proceeded to change my bed linens! They are GROSS! The air quality in the room is not good. The location is central, but since it is located by the railroad tracks, you can hear the RAILROAD at night. The internet connection is spotty and you have to connect multiple times while working from the motel. Since pets are allowed, the entire motel has a weird smell, even the lobby. This motel was built in the 80s and it needs major renovations. There are major issues with plumbing. My SHOWER DID NOT WORK for 2 days! This is by far, the WORST experience I have ever had at a Hilton. I CANNOT RECOMMEND the Homewood Suites! There are better motels and hotels in this area that charge comparable rates and offer much better service. I went to another motel and the General Manager told me that she had heard horror stories about the Homewood Suites. I do not know how they stay in business.

Nice clean hotel with friendly staff. Resort definitely needs a renovation. But it is convenient…read moreand has lovely views of the harbor. Please rethink the location of the refrigerator, I stubbed my toe multiple times. Also the heating system needs help. Our room was freezing and bumping the thermostat up to 85 continued to blow cold air. I wish I could give this place more than three stars, but the above is my reasoning for my rating, mainly for the awesomeness of the staff and the cleanliness of the resort.

I recently stayed at South Shore Harbour in League City and had a mixed but mostly positive…read moreexperience. The staff throughout the hotel were very kind, professional, and responded quickly whenever we needed assistance, which really stood out during our stay. The room itself was spacious, and the fitness center was excellent with plenty of equipment and activities available. The pool area was also very nice and relaxing. We ate lunch and dinner at Opus on the property, and both meals were very good. Breakfast had a great variety of options, although the quality of some items was about a 7/10 overall. There were a few maintenance and cleanliness concerns that kept the stay from being exceptional. The balcony was wet and had noticeable algae buildup, and while searching for an outlet behind the bed, I found that area extremely dusty and dirty. There were also water stains on the ceiling, some rust in areas of the room, and surprisingly no towel racks in the bathroom. Overall the room is very outdated. Another inconvenience was parking. Parking availability was poor, and we ended up having to park underground and walk through the rain carrying our bags. Also, only one elevator was working on our side of the hotel, which caused delays. Overall, the hotel has great amenities and excellent staff, but some upkeep and maintenance improvements would make the experience much better.

Hotel is nice on the inside ... but they will cancel your booking…read more Manager will not call back Will Come in your room without asking and not clean Will not help you with any problems there was noise above my head until 10 pm They charged me $202 worth of incidentals and they will not return and It has been over a week The manager did get o. The phone after I called for the 4th time said I am One of those " very rude and short laughed at my problem and told me their was no way they charged me that much but told their cooperate it was a 5/10 business . I was told by Marriott to call my bank ... I did ... they said the hotel has many money .... Someone there is pocketing money they don't care about your comfort or the feeling of insecurity when someone goes in your room Don't be fooled by the cover!!

And we did return three weeks ago. Nothing has changed. It was still clean and everyone working…read morethere was friendly. They even gave a meh Chinese Buffet next door that we hit up TWICE because it's popular with kidlets. The defunct mall also has a Sears still going and a cool comic book store. Best of all it has a cheap movie theatre. Score! I know some folks give out five star reviews like Kardashians take selfies. I try and make sure that 5 stars from me means something, especially if it's something you are going to spend a chunk of money on...like a hotel. Now to preface this: Last year we stayed at a dreadful place in Kemah that, to this day, gives me nightmares. This time I went out of my way to try to find the best deal on a great hotel. The reason this one popped up was because Texas City is strategically placed between Houston & Galveston and most people want to spend a bunch to stay near the water. Newsflash: Most of those hotels are stuff Gordon Ramsay's Hotel Hell are made of. Being close to the not-so-blue waters of Galveston typically means mold, smelly and expensive. I've had enough of paying inflated prices for places to sleep. Texas City may not be on water but it's a much better value. The hotel is weirdly situated next to defunct Ryan's Buffett and The Mall of the Mainland, which used to be a mall and is now better suited for you to hide in if the plot of Walking Dead takes place. It's HUGE BTW. The hotel itself is small, having three floors and one ice maker, a guest laundry room and a very small indoor pool (a pivotal thing for my family) and business center. We were greeted with friendly employees and a personalized chocolate bar with my name on it (nice touch). Now...I'm used to cleaning my hotel rooms before I use them, as I'm a weird one when it comes to sleeping in foreign places, but to my amazement the room was SPOTLESS. I'm talking you could eat off the bathroom floor (a.k.a. Terri's New Years spot) kind of clean. All the things I had requested (and was prepared to gripe about not getting) were there! Extra pillows, blankets, conditioner...it was all there! They put a hairdryer in the closet in case you go looking. We stayed for 4 nights and each day we returned to a perfectly clean room. We left tips each day and the staff always left a sweet card of thanks. The a/c was a freaking champ! After being out in 100 degree weather we returned to a perfect 68 degree room (I turned it down more at night) and chilly drinks thanks to the mini fridge. There's a microwave downstairs but not in room. You get HBO and a bunch of cable channels. The breakfast was better than expected. Real eggs, cheese omelets, bacon AND sausage, a waffle maker and cereal, fruit, coffee....it's all there. There's only one waffle maker so there's a bit of a wait there. Even though they have a 9 am close time for breakfast each day the sweet lady who refilled things made sure everyone who came down got food, even if they arrived at 9:05. I can tell you this hotel on my stay was quiet. The last night we stayed more people started arriving and it did start to get louder, but nothing that made me insane. We stayed during the week because it's cheaper. It's also less crowded. Free WiFi (choose the free option when you arrive, and be careful because there's a $5 a day option...it's the same speed) free parking and free breakfast at $80 a night make this an easy five stars. The employees were all impeccable and again...it's hard to find some place this clean. We will return!