I've been deeply disappointed by the lack of customer service and attitude towards my elderly parents. A cash deposit was taken then they didn't take any phone calls from them and the advertised premises didn't exist when they tried see them, causing my parents a lot of distress. The MD finally contacted them when I threatened legal action by email but has been rude, intimidating ( threatening to sue them if they cancel the order, even though the agreed time has elapsed, and insisting on my personal address) and unhelpful. It remains to be seen if the doors will ever be fitted but it has caused a great deal of anguish to a vulnerable couple. He Has even complained to my father about the "serious development" of me leaving reviews. What kind of a company complains to someone's elderly, sick father their daughter is leaving honest reviews? If their reputation can't withstand that it isn't much of a reputation.
I'd recommend anyone does a thorough Google search before deciding to use them read more