I really don't remember how I became acquainted with the Fair Program Project ~ if I contacted them or they contacted me. By the time we spoke, I had lost count of the number of people I had spoken to over the past year and a half and I did not want to hear anything from anyone else. I had been trying to work thru my lenders (and three servicing companies since 2007) trying to get modification assistance with no success. Tons of paperwork, delays, lies, denials ~ the works ~ you name it!
So, I decided to file bankruptcy in 2015, because I was done. I had already recovered from being angry about this entire process and had released this property in my mind. I was actually looking forward to not having responsibility for it anymore, even though I would lose the potential equity thru bankruptcy. After the bankruptcy was discharged, I listed the property, hoping to sell it before it went to foreclosure. This property (a two family duplex) is located in Los Angeles City, Los Angeles County that is a rent controlled city which makes the sales process so complicated.
I felt like I had heard everything that anyone could tell me about "programs", all the lies, big broken promises, pie in the sky deals - you name it, I'd heard it. The representative from Fair Program tried with everything she had to convince me that their programs were different, but I was totally not being cooperative with her. I don't know why I even talked to her as long as I did, because my normal behavior had become ~ shut them down immediately and not waste any time with these solicitations. I agreed to talk to the consultant, and was transferred to David.
He explained their program in detail while gathering information from me about my situation. We had a very interesting exchange of ideas, information, etc. The tone was never argumentative or adversarial, but we were both very determined in our positions. My position continued to be ~"been here before". He continued to emphasize, who they were, what they could do, how they could do it and "this won't cost you anything, what do you have to lose"? He was such a pleasant, calm person, with lots of interesting stories and history on their companies' performance, their mission and their successes. He was not a bit swayed by my continued resistance.
Finally, I allowed myself to calm down and open up to "hear" what he was saying. We continued with a very positive conversation and I agreed to meet with them to review my situation in detail. Note: The foreclosure process had already begun on my property.
I met with David and his staff, toured the office and was thoroughly educated on their businesses, the company, their goals, and their successes. They really took the time to ensure that I felt comfortable that they were legitimate and that my best interest was what was most important. They were excellent host!
We spent hours reviewing my documents and strategizing to develop a path forward that was realistic and achievable. I really did not believe that they would be able to pull this deal thru based on past experiences, but I made the commitment to do my part in the process. I don't even begin to know what when on behind the scenes, but I do know that there was a lot of work just based on the amount of contact I had with David and the staff during the process.
To my surprise, "They did it ~ in record time"! When David called me with the terms I was so surprised I was speechless. They were absolutely awesome!
They delivered everything they committed to and were totally professional, courteous, and conscientious about timelines, following up to ensure that nothing was missed or fell thru the cracks. I am into my trial period, have made my second payment and everything is okay so far. We still need to see what the final numbers look like after my trial period.
I am so happy that I was led to them and that I listened ~ I am looking forward to having them sell the property for me when things settle down a bit. I totally recommend them to anyone who is having a similar challenge with their property and need help from an honest, committed team of professionals.
Thank You All and Best Regards,
Beverly D. read more