After a really tough year for my skin, I was overwhelmed trying to find a place I could actually…read moretrust. I am so glad I found More Than a Pretty Face. When I first started seeing Alexis, I was set on getting a chemical peel right away. She actually told me "no" because my skin wasn't ready yet and I appreciated that honesty so much. Most places would just take your money, but Alexis truly cares about the health of your skin and long-term results. After months of her professional care, I was finally cleared for my peel today and it was phenomenal. I finally have my confidence back! I don't feel like I need to wear makeup or hide myself anymore. So grateful to Alexis and the team they have. The establishment is always clean and I love how they always decorate for every season. The rooms are cozy and cute. Every visit is always amazing! Thank you sooo much 100/10 I highly recommend!!!!

So pleasant and lovely. I was treated with utmost care, and the experience was relaxing. She did a…read morewonderful job and i wish her all the greatest success! Lash lift and tint

Shyann is very accommodating and makes you feel comfortable. It was my first time getting waxed and…read moreI've been back 2 times since. She provides aftercare tips and is very knowledgeable

My curls lost a lot of definition from using the flat iron too much... especially and the front by…read moremy face. I've been unsuccessful at bringing them back on my own. Lori gave me a beautiful dry haircut. She brought my curls back. She was very kind and patient and explained how to care for my curls. I'm enjoying my curls now, my hair is fuller and the curls more defined. She's very knowledgeable and I will definitely be going back. Thank you Lori!!

Lori is so sweet and helpful! She taught me everything I need to know about my hair, and the…read morehaircut turned out beautiful! She said if I needed anything I could always come back for a touch up. She deep conditioned my HUGE HEAD OF HAIR per strand and worked so hard on it with care. Lori's amazing, I would definitely recommend!

very personable, professional, excellent work - my skin looked great. I tried several services…read moreincluding IPL and Micro needling.

The "back-up" eyelash extension technician at Lashed Out by Shan in Simcoe, Ontario applied my…read moreextensions just hours before I flew to Europe last month. It took 2 separate optician appointments, antibiotic drops and 9 days for my right eye to heal from a corneal scratch resulting from her lack of care. I left a voice mail for Shan the day after I returned from Europe. She didn't respond. Four days later I sent an email detailing the issues - and there were several. I recounted my experience, including an optician's determination that the scratch was caused by a lash fragment lodged beneath my upper eyelid. The fragment was released when the optician flushed my eye with saline and she showed it to me. I asked Shan for a full refund as compensation for the time, expense and pain I endured while on a vacation I planned for a year. In response to my email, Shan said she wanted to make it right and she offered a set of lashes or a refill as compensation. I declined because I didn't want to risk further injury. Days later, I followed up and Shan offered a 50% refund. My response was that I had no choice but to accept what she thought was fair. I followed up 3 more times over 2 weeks because I never received a refund. Each time, Shan told me that Delanee sent it. I thoroughly searched all email inboxes before each follow up. In my final exchange of texts with Shan, because she never spoke with me despite my request to do so, she wrote that she didn't believe I was injured at her business. I trust the diagnoses of 2 optical professionals, and the presence of the symptoms and the lash fragment that came out of my eye during medical treatment. Corneal scratches need to be diagnosed by a doctor with the proper equipment. At the end of the lash application, my right eye was watery and painful when Delanee pried my eyes open with her fingers. This was the first time in my 18 years of getting lash extensions that I was unable to open my eye because they were glued shut in multiple spots. Other practitioners have released stuck lashes with tweezers in one or 2 places. It was painful and I expressed this. I did like the look of the lashes - I give credit where it's due. I've taken time to consider the value in posting this review and I decided it's important to share my experience to help inform others. The lack of a refund is secondary to the injury and the denial of any responsibility. My experience at Lashed Out by Shan indicates a lack of care for their customers.

great service very professional love the environment super nice team 10 out of 10 recommendEdread more

Really good job with bio gel and polish in general Very…read moreaccommodating Clean pedicures

Kim and her team are fantastic! Fast friendly service and the prices are very reasonable! CoVid…read moreprotocols are more then followed. The place is clean and constantly sterilized for our safety! Highly recommended!

I had my haircut recently by Monique at the Wilson Street, Ancaster location. This lady has a…read moreskillset and a personality to match. Monique was personable, caring and extremely knowledgeable about hair and hair products. Her banter made my day and the haircut was exactly as I asked for it. No oversell or over charges with this lady, just fine work.. Thanks Monique you are a great stylist. See you next time.

I am a regular customer at this location and have always had excellent and prompt service from all…read morethose who have cut my hair. I highly recommend all the staff at this location.

Josee has a sweet, welcoming and comforting aura that adds to this awesome experience . I have had…read more3 sessions, the head spa, and it is always relaxing and she never rushes through. Can't wait for my next appointment!