They came as promised. They evaluated the problem. I challenged their conclusion to purchase a…read morecertain part as it did not make sense replacing it for the issues encountered. The part arrived and the technician came a 2nd time and realized that the error code seen and the part purchased would not solve the problem. He charged me full price for the 2nd visit and copped a bit of an attitude which really torqued me Conclusion: Lost $ 300 in poor technician skills and 1.5 weeks for purchasing new appliances. I do not recommend J&R appliance repair.

Joe from J&R came to service a SubZero refrigerator + Maytag Dryer. Joe was knowledgeable,…read morethorough, professional and personable. He cleaned the coils, noted mouse activities :( Frig is working ! Maytag dryer, noted the dryer vent not functioning/not safe. Gave card for dryer vent specialist. A+

Jabbar was extremely professional. He communicated clearly, arrived when he said he would and was…read moreclear about his recommendations. Although he recommended replacing instead of repairing my washing machine, I appreciate his honesty. He also explained his reason for recommending replacing vs. repair. He even helped me when I asked for suggestions/recommendations on models. I highly recommend JDR Luxuries Appliances!!

Maybe they changed ownership, maybe. I called them again after a previous good experience…read more Dishwasher was not cleaning well. Technician showed up as scheduled, diagnosed a problem and then returned a few days later to do the repair. "You're all set!", he said as he left. There was no difference in my dishwasher's performance. I called back and left a voicemail asking for a repeat visit; no answer. I did this 4-5 times; still no answer. When I call now if doesn't even ring ...just hangs up. Did they actually block my number?! Totally disappointed with this. ...and they were not cheap.

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

JIm's son, Andrew, replaced our 5-year old LG ice maker. He was: prompt, professional, and a…read moregentleman. The price was fair, and the total experience was fantastic. I highly recommend their family -run business. Ron Easton

Jim's son, Andrew came to help me with a shelf that I couldn't get back in the fridge. What a…read moredelightful young man... Reasonable is beyond expectations. He wasn't going to charge me, but I did give him a great tip. Thank you Jim and Andrew.

Excellent phone and service call response time. Rick knows his stuff. My cost was clear before…read moreservice was performed and was very fair. Our broken refrigerator is now working great. I highly recommend Rick. He literally "saved my bacon".

A & A Appliance Service provided top notch customer service! He patiently discussed the pros and…read morecons on replacing vs. repairing an old dishwasher that stopped draining after verifying that all "simple" fixes were eliminated as solutions. His guidance and advice were very helpful and so very appreciated!

When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

Went in one Saturday morning with the intention of buying a dishwasher and a clothes washer--we had…read moreour salesman's full attention, and we came away having purchased exactly what we wanted for about what we expected to spend. Great experience.

I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

The front left burner of my Vikings cook top was mis aligned…read more The service call department has been very responsive. They have arranged technician Eric Hoetjes to come to help. Eric Hoetjes has fixed the problem and he has also cleaned the other three burners as well. Highly appreciated the service Joseph Cote and Eric Hoetjes have provided.

if I could, zero stars would be a option. Son, Jonathon shows up an hour early, unapolegtic & not…read moreinterested in even seeing the job, rude as I've ever experience, chip on his entitled young shoulder, insulting, and would never recommend if he was the last Sub-Zero repair man on the planet! He shouldn't be allowed into enter anyone's home or work w the public!

Carey's did an amazing job getting to my house and fixing my Viking stove prior to a holiday. From…read moremaking the appointment to getting the work done, they were responsive and helpful. Technician was on time, skilled, and professional. Price was reasonable and fair. I will definitely use them again!

What a complete waste of money... Charged a couple hundred bucks for the guy to come five minutes…read moreand literally bang things with a screwdriver. Save the money. If it's a part you can order online - do it and youtube how to install. If not, this guy can't do anything and may do more damage.

Gary's quickly fixed my prosumer espresso machine that weighs 60 lbs and would have cost a fortune…read moreto ship somewhere for service. They diagnosed my problem quickly, ordered the parts, stayed in touch to let me know cost and timing, and got the machine back to me in less than a week. Awesome

10 plus years of doing business and these guys ripped me off…read more They billed us for over $ 2,000 dollars for a fryer that we could have bought brand new for less. Then he told me, "well you should have". 10 + years of working with him.... Summed up and thrown away in one sentence What do you have to say now?