I'm in the waiting area. It's been 30 minutes and I have not been greeted or even spoken to yet…read more The third barber that literally just walked to an appointment was professional enough to ask me what I needed. I'll report on the haircut in a minute but so far this place sucks from a first time customer experience. It doesn't take any effort to greet or even acknowledge a customer when they enter the shop. The owner should teach this basic customer service Actually it should have to be taught. It's common courtesy After getting seated, Kelly did a nice job on my hair. I'll give credit for that. I would not recommend this place , especially without an appointment Not impressed and will not be back.

Larry did an amazing job with our 1.5 year old. He soothed him right through the initial…read morenervousness and even some crying and within minutes he was calmed. He professionally and safely gave him an adorable haircut which we love and will definitely be coming back again for.

They're definitely not first class but I really gave them the benefit of the doubt being so close…read more I suggest you just keep on driving. They have had high turnover. The app to book doesn't work half the time and today insured I will never go back. I go in for a pop in because the app doesn't work. Sit down and wait with two people there working and they don't tell me they can't fit me in until I've waited, Maybe 10 minutes. When their time is so much more valuable than yours I'll never go again.

Casey and DeVoe are excellent barbers. I have very strict criteria for someone cutting my hair I've…read moreonly had five people cut my hair since I was 19 years old I'm 39 currently . The atmosphere is always welcoming , this the only barber shop in town I go to . Plus it's not even a half a mile from my home .

AMAZING SERVICE! Ms. Holly is absolutely amazing . I have had a lot of traumatic experiences with…read moremy 3 children and getting haircuts. 2 of my young children are autistic and nonverbal and have other special needs including sensory processing disorder they really struggle with getting haircuts . Ms. Holly was so sweet , understanding , and very patient with us . My 3 year old actually slept on our lap while she cut his hair , and WOW it was the best haircut he has ever had . She is extremely talented . I was really blown away with how well our appointment went . Another bonus was she is a great conversationalist. It was just the overall an amazing experience! I will definitely be coming back for future haircuts ! Thank you , Ms. Holly !

Highly recommend Ms Holly's! I've been going to her for…read moreyears. The haircuts are exactly what you want, the shop is clean and the conversation is always fun & enjoyable. Love that you book your appointments ahead of time too.

Awesome cut - Issac did a great job - Hot towel facial add on well worth the extra dollars -read more

Got a really nice haircut here, though overpriced for the area. Used to get the same cut in…read moreManhattan for $35. Parenthetically, if this business wants to attract more male clientele they might start by having a different greeter at the front desk. Being introduced to the location by a morbidly obese, frightening "woman", I think, with a prominent spike in her face, is not the best way to attract more customers. Get real and get a genuine hotty as your greeter.

This place is exactly what I want in a barbershop. A great cut every time. Knowledgeable barbers…read more And most importantly, a little rough around the edges in the best way possible. Barbershops used to be a place for the guys to have a laugh and hang out. Illustrated Barber has that vibe. I'd say if you are easily offended, this probably isn't your spot, but if you are looking for a good cut and good people, I'd recommend you give it a shot.

Just moved to Lexington and one of my biggest concerns was finding a barbershop I really liked…read more Walking into the Illustrated Barber was like walking into my shop back home. The team is super friendly, laid back, and talented. Sharp lines, clean cuts, and affordable prices in a kicked back and welcoming atmosphere. Couldn't be happier.

My fiancé moved here from Jersey. There are a handful of things he misses: pizza, good Chinese…read morefood, and his old barber. We stumbled upon this place after Floyd's said they were open online and they weren't. We called, they got my fiance in within 20 mins. Ali was the one to cut his hair. He took his time, was methodical, and made sure my fiancé was happy. We even have a follow up for him to get a shape up the day of our wedding.

Came in for a Fade for a boy. The cut was completely uneven, and the fade looked like a bowl cut…read more The barber spent his time socializing and otherwise distracted. I will never go back there. Should get zero stars Prince Cuts fixed the cut today....

I've been very cheap and I've been getting my haircuts at SmartStyle for a while. I decided to…read moretreat myself and I made an appointment with Romy at Planet Salon. She was amazing! Extremely knowledgeable and gave me some helpful advice concerning my shampoo choices. I got a basic haircut and style - and the experience was wonderful. My hair felt great when completed. Haircuts have gotten really expensive - but this was worth it. I plan on returning to see her specifically again. She's wonderful!

I had an appointment that I prebooked. I really didn't have time to go but made it work. I arrived…read moreon time and waited 40 minutes and was never seen the stylist came out and said 5 more minutes 30 minutes after my appointment time should have started, then the front desk lady told me 5 more minutes pushing my wait to 45 minutes. I ended up leaving and they only offered me a 20%off discount for over a wait time of 60% what my appointment should have lasted in total. I don't know that I will be back. zero stars.

I was very pleased to learn this shop had reopened. I had my haircut there yesterday. My stylist…read morewas Heather. I'm pretty picky and she did a good job. I was very happy with my haircut. I will be a regular client!

Great haircut and very professional group. Very welcoming and I've been very pleased on haircut and…read morebeard trim.