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    FadeCo

    5.0 (1 review)
    Closed • 9:00 am - 7:00 pm

    Services - FadeCo

    Haircut

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    11

    3 years ago

    Highly recommend George, Johnny, and Mike! Professional guys who I can always count on to give me a hair cut!

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    Penny Lane Hair Studios

    Penny Lane Hair Studios

    4.5(229 reviews)
    2.0 mi•Logan Square
    •$$

    Immaculate vibe in this well-needed sanctuary, offering peace with a side of curls…read more Peace to the curls who miss the days when access to textured hair stylists was abundant in this area. Thank you.

    Beware of their policies. I have been going to this salon…read morefor approximately a year, without incident. This week, there was a miscommunication about an appointment that I made and I discovered there is no relationship or respect based on customer loyalty. I made an appointment online for two services that I normally get with my regular stylist. I thought the form was confusing and didn't see her name but wrote it in the comments that I wanted her to do my hair, so that it was clear. When I got there, my stylist wasn't there; there was another stylist that I'd never seen before. For obvious reasons I didn't want the stylist I didn't know to work on me. That's when the worm turned. Everything became my fault. You can ONLY schedule color by phone or email ( I didn't know, I'd been scheduling in person after appointments ). They disregarded my note in the online request for a reason unclear to me, so my request was ignored. Not letting the unknown person work on me, for them, equalled a cancellation. They did not accept any responsibility for their requirements being unclear or that it was a misunderstanding, not a disregard for their business, 'because you signed the paper that explained the policy". I've done business with businesses like this with 'gotcha clauses' but never expected a hair salon to do that. Cancellation policies are pretty common these days, but not like theirs. 'Their cancellation policy is to take ALL of your appointment money, In my case it was $190.00. Lesson learned.

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    Penny Lane Hair Studios
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    FadeCo - menshair - Updated October 2026

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