I really liked the new layout that was completed in early 2015 and had been going pretty regularly since I started at school in fall 2014. The staff is usually pretty helpful and friendly, but for a place that received government support from the lottery, I'd expect a pretty tight ship. Last night I was not given a receipt when I paid for two hours as a nonmember. When they shut down the park after only an hour, the cashier told me he only charged me for one (at £4.50 for nonmembers like me) even though he only gave me £1 back from my £10 note. I remember because I asked him about lockers when I looked at the £1 coin he gave me, since they are about that price. When I asked him if he had any record of my transaction from an hour prior, he was conveniently unable to produce one. He did not give me a receipt when I paid, and I didn't think to ask, since he gave me the proper change for two hours.
While I usually really enjoy the park, I can't risk losing money like that. As a student, I literally have to make every pound count. Instead, I will be going to the Dudhope skatepark, which is free and closer to the city center. When the weather is bad, I guess I'll be catching up on my reading... What I'm really disappointed in is The Factory's sketchy business practices around not giving receipts as a standard practice and employees who cannot be trusted. read more