My lash tech Bryanna was very pleasant to speak to, but she definitely needs some lessons on how to apply lashes. I did mention a few times that my eyes were getting sore and I've worn lashes for the last 3 years and know that when they are applied the procedure is not meant to hurt. When the procedure was done, I could barely open my eyes, eventually I was able to open them. I was having trouble seeing, I looked in the mirror and everything looked okay. After a couple of days the lashes were falling out, that is when I realized that a bunch of my lashes were glued together. As more lashes started falling out, my lashes looked hideous they were all clumped together, I could not even comb them out. I would highly recommend that you do not get your lashes done by Bryanna unless the tech gets more training. I regret tipping her, had I known that this was going to happen, I definitely would have not tipped. I went to another Lash Tech and she was mortified at the state of my lashes and it took her a while to remove them. I had wrote a letter to the company and of course heard nothing back. read more