1. F45 Training Crossroads

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Kansas City, MO

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F45 Training Crossroads

4.5 (8 reviews)
Closed • 9:30 am - 10:30 AM

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My go to work out place. It's so nice to walk in and know everything is taken care of - planning, demonstrations, & equipment set up.

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Woodside

Woodside

4.0(121 reviews)
3.5 mi
•$$$

The good thing is that the people are great. The service is incredible and it's just a really neat…read moreplace to escape with you on a pool or a fun time or a great gym. We were there for an event and they just started picking up plates cups and even towels, although if it wasn't over yet, and I was quite frankly surprised. The food was fairly subpar and I'm surprising. They only gave us one drink ticket. Not to nit, but I have to admit there was an incredible amount of flies and bees that were flying around that we were literally driving people away because it was so annoying.

ONE STAR First off,…read moreI want to give one star specifically to Tarah Zahner, Director of Membership. Somewhere along the way, one pretty important part of customer service seems to have gotten lost: remembering that the customer, especially a longtime loyal customer, should occasionally come before the almighty dollar. So, let me take you on a little journey. I've been a member of Woodside for many years. I supported the club, enjoyed the club, recommended the club, and even lived at Woodside Village for several years. I wasn't someone who joined for three months, used a treadmill twice, and disappeared into the night. I was a loyal customer. In September, I let Woodside know that I was moving away and needed to cancel my membership. I was then informed that I would still be charged for another month, despite the small inconvenience of NO LONGER LIVING IN THE AREA OR BEING ABLE TO USE THE CLUB. OK. Interesting. So I reached out to Tarah. My email was kind. It was respectful. I explained my situation and simply asked if, after years of being a loyal member, Woodside might consider making an exception. The answer was no. But quite frankly, the "no" wasn't even the part that bothered me most. It was how I felt I was treated in the response. Tarah's email came across to me as condescending and dismissive, with an underlying "Who exactly do you think you're talking to?" attitude. And THAT is where Woodside lost me. Because here's the thing: you can tell a customer no without making them feel small. You can enforce a policy and still show kindness. You can explain a rule and still acknowledge that the person on the other end has supported your business for years. I didn't expect a parade. I didn't need a plaque by the pool. I wasn't asking them to name a treadmill after me. I simply expected a little grace and good customer service at the end of a relationship that had lasted for years. Instead, I walked away feeling like all those years of loyalty meant considerably less than collecting one final monthly payment from someone who doesn't even live there anymore. And yes, I'm sure there is a policy somewhere that says they can charge it. That's not the point. There is a tremendous difference between what a business is allowed to do and how a business chooses to treat people. Customer service isn't really tested when the answer is easy. It's tested when someone has an unusual circumstance and you have an opportunity to make them feel valued. Woodside had that opportunity. Unfortunately, in my experience, they chose the invoice. After all these years, I would have loved for my final impression of Woodside to have been about the beautiful club, the memories, and the years I spent there. Instead, I'm leaving with a completely different impression: Apparently loyalty has an expiration date. The billing cycle does not.

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Woodside
Woodside
Woodside

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9Round Kickboxing Fitness

9Round Kickboxing Fitness

5.0(5 reviews)
0.8 mi•Quality Hill, Greater Downtown

Too busy to go to the gym? Not sure what to do when you get there? Need a little accountability?…read moreWant to have fun while you get healthier and relieve stress? 9Round is the gym for you. Personally, no other gym has worked for me the way 9Round has. It's something I can find the time for, truly enjoy, and KNOW it works. Even just 3 times per week leaves me feeling so much stronger, healthier, and happier. There's nothing that relieves stress quite like kicking and punching the bags. 9Round is a 30 minute full-body, kickboxing-themed circuit workout. There are a total of 9 stations or "rounds." Each round is an exercise that lasts 3 minutes. In between each round there is a 30 second "break" during which a trainer will yell out an exercise like jumping jacks, wall sits, lunges, etc. There are typically two trainers on the floor at all times. The trainers help teach and motivate you! 9Round membership comes with hand wraps, gloves, and a heart monitor to monitor your heart rate and calories burned during your workout. With no class times, you can workout whatever time is best for you! 9Round workouts are unlike any other. And 9Round Downtown KC is unlike any other 9Round I've experienced. Family-man and Owner, Rashad and his team work tirelessly to bring us fun, energizing workouts that actually WORK! They foster an inclusive, supportive workout community. And your first workout is free! Come try it out! What do you have to lose?

I was skeptical before trying 9Round because it's been a while since I've been in the gym. However,…read morewhen I showed up for my session Rashad was extremely welcoming and encouraging throughout the rounds - he even completed some of the exercises alongside me! I tend to get bored of doing the same exercises so having something different to do (and working different parts of my body) at each station was perfect for me. And if you're worried it will be too intense, don't be. You have the freedom to go at your pace and the exercises are not too strenuous. I really loved the atmosphere and the music kept me pumped. If you're looking for a different workout experience, 9Round is the way to go. If you're ready to put in the work, it's definitely worth it.

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9Round Kickboxing Fitness
9Round Kickboxing Fitness
9Round Kickboxing Fitness

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F45 Training Crossroads - circuittraininggyms - Updated October 2026

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