Do not contract this man for any services. There are numerous negative reviews of his shady…read morebusiness practises, demanding fees paid in advance, aggressive and intimidating harrassment of customers via phone. He is reported by multiple clients to either not showing up for previously agreed and paid for work, or in some cases, even causing damage to then demand further payment to repair it. Given he only takes payment via bank transfer or cash, you have no recourse for refunds outside the small claims court. This listing is for a sole trader, not a company. Despite claims of multiple offices, all numbers direct to the single plumber, Mark McCabe. He appears to operate multiple phone numbers and sometimes messages in 3rd person to appear as a more legitimate business: "Mark is currently in Marlow". In our case Mark agreed to a list of jobs over the phone to be completed in one week's time. He then texts from a different number with bank transfer details for a deposit for the 1st hour of work, £150. On the day, he shows up two hours late, during a time when I was personally unavailable to discuss the work. After a quick view of the site with my wife, Mark explains that he has underestimated the extent of the work and has to produce a quote instead, then leaves. The quote arrives via text from a yet another phone number, with a disclaimer that it must be paid up front in cash or bank transfer to "secure a date". Rejecting the quote, I request for the deposit to be refunded. This was rejected. Over incresingly aggravated WhatsApp messages, Mark claims the payment was made for the assessment of work on site and to not be refundable even if no actual services were rendered.

Minus one The website for this company is misleading. They…read moredo not operate a 24 hour call out service. They do not give free estimates or quotations. They do not operate a genuine local service since their address is a mail box company in Maidenhead High St. My unfortunate experience with them relates to a basement macerator which needed the pipework to be adjusted under the shower tray as per an engineers report from Pumpmaster. I spoke for 15 mins to the owner Mark Maccabe regarding this problem and was assured his plumber was first class. I was then asked for a £129.00 'deposit' (when is a call out fee, not a call out fee?) which I reluctantly paid as this tied me into the work., but Mr Mc Cabes sales pitch gave me confidence. The plumber had not been informed of the nature of the job required. For £129 he spent an hour telling me that the Saniflo Slim (approx. value £700) was of poor quality. The macerator had been fully serviced in Sept 2024 and the engineers was very thorough and made it clear the work that was necassaryto alleviate an issue of soil water from the toilet getting into the shower tray. The plumber also called Mark arrived he seemed reluctant to do the heavy work specified, he decided he enigeers report was wrong as he had been 30 years as a tradesman and he had superior knowledge to Pumpmaster/Saniflo. The unit was "no good". He prceeded to critisize and condem the company complaining their products were very poor and and had deteriorated in recent years (my previous Sani Flow lasted 12+ years) He also managed to squeeze in a lengthy report of his health issues. He came back a few days later with a new unit confident that he was correct and my problem would be solved. It was not, the soil water continued to leak into the shower tray. He returned three more times to stop a leak from the toilet. On the third occasion he was supposed to fit a part to the shower tray. He did not. Instead he tried to force a 1.5 " doughnut seal over a 2" fitting on the toilet. The leak continued. I called the the office (the mail box ) Friday a.m. They did not offer the '24 hour Call Out Service as advertised, instead Mr McCabe he became quite aggressive and said the business was closed for the weekend as they were going away. By Monday morning I had filled 5 towels with water from the leak. I did not feel confident to allow the plumber Mark access to my property so I sent him away and had the leak fixed by another plumber. The cost to me has been approx £1000 including the second plumber, who fitted the correct doughnut and was forced to disconnect the shower entirely. Absolute also removed a 4 year old £700 + macerator in fully serviced and in good clean condition from my home without my permission or knowledge and have refused to give me details of the replacement which I believe to be a cheap generic model, too large for the original fitting (which was why it leaked) My information is that removing the original macerator from my property without my knowledge or permissiont constitued theft. I have asked for a refund under the Consumer Rights Act 2015 under as the work done was not the work I had asked for and it was done to a very poor standard. Mr McCabe refused.

Very polite and knows his stuff. Gave me confidence the job would be done to a high standard which…read moreis what I want from a good tradesman. Highly recommended. Thanks Jerrard.

From the owner: Property maintenance based in Marlow, Buckinghamshire. We offer the following services:…read moreHeating Gas Engineers Plumbing Electrical Engineers Bathroom Fitting Painting and Decorating Handyman We maintain, repair or install heating, gas, plumbing or electrical systems. Our aim is to provide a honest and reliable service with people you will be happy to have in your home. Whether you are looking for someone to install a new boiler in Beaconsfield, fix a light in Marlow, service a gas fire in Wycombe, add a new socket in Maidenhead or repair a leaking boiler in the Chalfonts, we can do it. We have a wealthy of skills in house and many years of experience. We look forward to hearing from you and of course, if you have any questions, please contact us.

We made the mistake of appointing Velmead to build a new house. We subsequently learned to our cost…read morethat Velmead rely heavily on unskilled labour and did not have the management capability needed to successfully deliver construction projects such as ours. As a result there were numerous problems due to the absence of competent supervision and a complete lack of quality control. Velmead also displayed a lack of commitment to the project, abandoning the site for weeks at a time. Eventually they drifted off site completely, leaving an unfinished project as well as numerous quality issues with the work that had been done. Furthermore, there were quite fraudulent attempts at overcharging, for which a solicior advised a complaint be referred to the Office of Fair Trading. In the end we had to appoint other builders and tradesmen to complete the project, and to make good Velmead's poor workmanship. Velmead were awarded the contract in a competitive tender managed by an Architect, so the scope of work, basis for pricing and standard of workmanship expected was clearly documented. However, Velmead had neither the competence nor commitment to deliver the agreed scope of work to an acceptable standard, and lacked the integrity to meet their pricing commitment under the terms of the competitive tender. The project can be summed up as a saga of negligence, incompetence and dishonesty.

I'm a regular customer now. Booking the maid services was really easy. I really like the note…read morethat tells me what they cleaned. I'm pretty impressed that the junk I leave everywhere isn't completely lost after they come. I believe in green cleaning supplies. The cleaning has been consistent, even though I assume it's been done by multiple cleaners. I've never actually met any of them and I consider that to be a success. I trust them.

We would like to thank Mr Salah Kamel the Director and the excellent team at Arzum Group for the…read morefantastic job and their hard work which transformed the old house which we bought to a fantastic, modern and lovely home. the new rear extension was a great addition to the house creating for us a very large living space and the new Garage to the side was a very good idea. the company also carried out complete refurbishment to the house including rewiring, under floor heating, new kitchen and new bathrooms. the team was very accommodated to our needs and requests, nothing was of too much trouble for them and the end result is just amazing. We are grateful to have chosen such a professional company as Arzum Group and we'll be using them again in the future and we'll definitely recommend them to all our friends. Once again thank you Salah and good luck to all the team.

From the owner: The success of a new construction project depends on the talent and dedication of the people whose…read morejob it is to bring the project to life. Arzum Group has a clear mission that has driven its success - and the success of its clients - for years. Our goals can be summed up in one simple statement.