Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

Quick service, straight forward pricing, very mindful of what solution would set me up for a better…read moreresult later. Was obvious that technician didn't want me to be unhappy. Easy to recommend.

Jordan came out this morning. Wonderful work . He explained what I needed and did the work in a…read moreshort amount of time. Very pleasant and knowledgeable thank you for the superb care!

Good afternoon, Yesterday, Wednesday, May 13th, Will…read moreSchrier came to my house to change a light switch for a stair light. I was very pleased with Will's work. He explained the problem clearly and performed the necessary work very efficiently. He also checked my electrical panel and explained very clearly that the panel should at some point should be replaced and brought up to code. He provided me with an estimate for the work, which I plan to schedule in the coming weeks. Will was very courteous and personable. I couldn't be happier with the whole experience. James Schlatter.

It was nothing but God that sent me in my basement to see my boiler was flaming from underneath…read more Usually there's a glow but this was different the flames were coming outside of the boiler, the parts and chute was covered in soot. I immediately called the gas company and they came and shut off the gas line. It's the dead of the winter and now I have no heat. I didn't know where to begin. I checked the internet but nothing jumped out at me. I went on yelp and began reading reviews and I ran across Lawrence heating & air. I called spoke to a woman who was very pleasant and told me a tech could come out to assess the boiler to see if it was still usable. Joe came and he looked at it and said it it's a hazard. With all the rust and corrosion and not to mention whatever was on fire. He said it needed replacing. He talked to me about the options and stated I would get an email from the owner of my options. 30 mins later the email was there and everything was included. All the info I needed to know about the unit, specs, warranty, parts/tubing for replacement, price. It was a proposal. I reached out to Lawrence with my questions and he answered right away. I also stated my elderly dad lives with me and elderly need service as soon as possible. That was no problem. He sent me payment options as well. Once I accepted the proposal and date was locked in and they techs came the next day on time. Randy showed up first, then Joe & Chaly. They immediately put down floor draping and loaded all of the supplies , pipes , boiler, etc. They opened all the radiators starting at the top. All of them were pleasant and very Knowledgeable about their job. Any questions I asked Randy explained. They cleaned up behind themselves and made sure everything was put back in place. Once they were done Randy told me about my new unit and what was removed and put in. This company made the entire stressful event so much more easier, like a weight had been lifted. My house is warm and cozy thanks to everyone involved .. Great teamwork ! I would definitely recommend !!! Thank you so much to everyone that played a part in getting me back up in running !!

Needed my radiator fixed and requested someone to come out Monday. Quick easy scheduling process…read moreand the technician fixed the issue that day.

I can't recommend George enough. He saved us bundles with sound, practical advice and provided…read moreservice on our mini-split system that gives us confidence going into the hot summer months. Last year two large companies recommended that we replace a set of mini-splits because they were 14 years old and showed signs of decline. They recommended the most expensive, top rated replacement. I got an opinion from George. He said "Why get the Cadillac when the Toyota will do?" and gave us an estimate half the size for a system rated only one point lower by Consumer Reports. Then he came out and said we should see how it does for the rest of the summer, since it was still cooling. This week he came back to evaluate it again. I was ready to spring for a new system. It wouldn't have taken more than a word from him for me to sign the check. But he was hesitant. Gave me the low down on how big companies want to prematurely replace working systems. "They're all about the installs." He recommended I run it until it quits. I hope he stays in business for as long as I live in this house!

Had my air conditioner replaced as well as my heater fixed. Professional and fast service.read more

I wish I could give this business 0 stars. Last year I called up Brotherly Love to have the coils…read morecleaned on the 2 AC units on my roof. I had recently purchased a duplex, and I didn't know the last time they had been cleaned. At the time I had no roof access, so I couldn't inspect the units myself. I am not a contractor/HVAC specialist, but I am handy. Richie came out, and was able to get onto my roof through a window, and I was thankful for that. Richie also inspected the units and checked my pressures and said everything looked fine. A month or so later the AC in my unit stopped working. Since Richie was willing to get onto my roof, I called him up again. He said I would need a whole new system. I admit, my system is old, but I said I didn't have the money to replace it (I had just remodeled my rental unit). Later in the winter I had a gas leak on the furnace in my rental apartment and I needed help with that. Richie had seen my AC and furnaces now 2 times and did not show up with the proper parts. He charged me and I finished the job myself with parts I ordered. Fast forward to yesterday, 10 months after my AC stopped working and I had a friend who is a contractor get me roof access so the AC units could be inspected. It turns out that whoever installed the units previously had installed a fusable disconnect with copper pipes instead of fuses and one had come loose. That was the issue. My AC unit was only getting 110v. A 30$ part fixed my AC unit after I had gone 10 months agonizing over what to do and having to buy window units because or a very obvious problem that Richie felt I would never be able to figure out. Don't go with this company, especially if you have an older system. They are only looking to upsell you, not fix problems. See picture below of the old disconnect and loose copper pipe.

Responsive and great communication. I called and left a Yelp message on a Wednesday night when our…read moreAC system seemed to be running slow. The tech called me first thing Thursday morning and came out within two hours. He was friendly and fast. Good price. We were very pleased with this service and would recommend! Thank you.

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!

Quick response, prompt repair at a fair price. I plan to use this company going forwardread more