They put new heating and air conditioning system in my home. Great price great job, great service…read more Have dealt with them for over 10 years and have always been pleased with them from office to heating experts. Would recommend them as the best. It is hard to find people you can trust, you can trust them!

I scheduled a diagnostic service call. The sketchy looking tech arrived and spent less than ten…read moreminutes with the unit and reported to me that the igniter wasn't working. He stated that the part would need to be replaced before he could see if anything else was wrong; likely setting me up for costly repair after repair. While I was questioning him about replacement costs and other potential issues, he was responding with vague answers and kept referring back to collecting the fee for the service call before the visit was even complete. He gave no useful information. In my opinion, he was only there to get the service call fee, he had no intention of providing actual service as it was 4:30p on Friday afternoon. Even though I had no interest in using Creative Comforts for any additional work, I still waited for the office to call with a follow-up from the service visit. I ended up calling them and the office acted like they had no idea who I was at first. I asked to be phoned with repair costs and they sent an email instead. I called another company, Donnelly who waived the diagnostic fee and thoroughly assessed my system for FREE. It was not the igniter...the whole unit is faulty as it is over 30 years old. The safety switch was preventing the unit from running.

I have had an extremely frustrating experience with East Coast Comfort regarding a split AC/heat…read moresystem in my apartment. I first contacted them in July when I attempted to use the AC during hot weather and found it was not working properly. I was quoted high service fees and could not proceed at the time. Later, in October, after speaking with my HOA, I was explicitly told that the unit was under warranty and that East Coast Comfort confirmed this. Technicians came out in October, but the system only worked briefly and then stopped again. During this visit, one technician appeared unfamiliar with basic operation of the unit (including how to adjust heating on the remote), and another stepped onto my bed with dirty shoes to reach the unit, which I found very unprofessional and disrespectful. When they returned in November, I was told there was a leak and a faulty sensor. The issue was still not properly resolved, and I was told that if the problem happened again, it would simply be noted rather than fully fixed at that time. On December 1, I was contacted and told I owed nearly $390, with a claim that the warranty had expired - directly contradicting what I had been told earlier. The system then completely stopped producing heat again on December 23, during very cold weather. While the charge was eventually waived, I was still told I would need to pay labor costs for further repairs, even though the same unresolved sensor issue had already been identified. Communication throughout this process - especially from Lisa - was dismissive and condescending, and I felt pressured to pay for problems that were never properly fixed. Based on my experience, this company seems focused on selling systems rather than standing behind their work or providing reliable service. I would strongly caution others, especially homeowners expecting warranty support, to be very careful.

East Coast comfort did the most horrible thing to us, and they have treated us with utter contempt…read more We have been with East Coast Comfort since they began when Ed McCollum and Anthony Mongeluzi started the company in 2006. Both Ed and Anthony were to our home in the early years of their business, performing maintenance and repairs, and one of them was here when they installed our current unit. We gave them a favorable review on Angie's List, and we have never had any complaints about them in almost 20 years, until Lisa Hawthorne. We schedule routing maintenance, so we do not have equipment failures and outages. We have repeatedly been asked by Ms. Hawthorne of East Coast Comfort to reschedule our maintenance appointments, and we have always acquiesced. This occurred again a few weeks ago, and we rescheduled for last week. Ms. Hawthorne again called the day before our scheduled maintenance appointment last week, asked again to change the appointment because of the volume of emergency calls they were receiving, and we agreed as long as Ms. Hawthorne promised we would be given priority scheduling if our system went down. The next day, our air conditioning failed, and I contacted Ms. Hawthorne. A technician came to our home on the afternoon of the next day, but he said parts had to be ordered, and it could be days before they would arrive. I have emails supporting that we requested Ms. Hawthorne to order the needed parts, and she emailed back that the parts would be $1500.00 and labor $500.00. Though we made it clear from our emails that we wanted to get the system repaired as quickly as possible, she did not order the parts and would not grant us priority scheduling. When we learned of this betrayal, we contacted William Henderson Heating, Cooling, Plumbing, and Electrical Services. They worked us into their schedule for same-day service. I have an email exchange that proves how disdainful Ms. Hawthorne was to longtime customers of East Coast Comfort, both of us senior citizens, and one with a cardiac condition. A request we made to Ms. Hawthorne to speak with Mr. McCollum or Mr. Mongeluzi was ignored. In other words, other people had their systems repaired because of our kindness, so we can swelter in the heat and humidity. I consider their behavior toward us to be elder abuse. Good riddance East Coast Comfort, we are now receiving our comfort from William Henderson.

great company, taught my daughter in law basic ac maintenance, cleaned the coils, fair pricingread more

I had a great overall experience with Lawrence Heating. The communication was excellent, and I…read moreappreciate the thoroughness. The job was well planned for and executed, and as a customer that is something I appreciate. I was happy with the price as well. I am extremely satisfied with the installation of my combo hvac unit and would definitely recommend this company. It's hard to find quality service, and I am very happy I found Lawrence Heating. I checked out the reviews before proceeding, and I am glad I did because all the positive reviews are spot on. Thank again.

AirLife was great. Professional and thorough. Everything was explained and broken down by cost. I…read morerecommend.

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

Converted my garage into a bedroom and hired EMCO Tech to install a Carrier Infinity minisplit…read more They did an excellent job. They came three separate times. First visit they ran all the wiring, lines and drain before drywall -- and didn't even take a deposit. Second time they installed both units and protected the indoor unit with plastic and cardboard so the painters wouldn't damage it. They took half the payment then. Final visit, after painting was done, they finished everything, started the system up, and I paid the rest. The same two guys -- Leo and Alex -- did all three visits. They were super professional and respectful. They always parked on the street instead of my driveway, wore shoe covers, and were very careful with my dog. I even bought them lunch twice because they were that nice. Everything turned out great. The room looks beautiful and the system works perfectly. Highly recommend EMCO Tech.

Our boiler broke down in March 2016. We contacted several companies for quotes. EMCO Tech came in…read morewith the lowest price--nearly half the quote from another, well-reviewed local company. I was skeptical. Also, I was wary of the one-star reviews below. When I spoke to the company's owner, Serge, he offered an honest assessment of the negative reviews, admitting growing pains and lessons learned. I trusted him. He also offered all the relevant details about the boiler installation, including the specific make and model of the boiler. After researching the specific boiler, I felt confident choosing EMCO for the installation. The team installed the boiler within a week over two days. They returned several times to make sure the installation was a success. As most experts will tell you: A new boiler will inevitably have an issue or two. Our boiler had no real issues, and we've been happy since installation. Everything works great. I'm writing the review now because I've just called EMCO Tech for yearly cleaning/servicing (which was, again, half the price of other companies). I always tell myself: I should write a review for that company (when they're good). So now I'm writing a review! Thanks, EMCO Tech.

McGinley to my rescue! Yesterday I heard a bang and my electric went out. Some lights came back…read moreon but others didn't. I went to the basement to check the circuits and discovered water on the floor around my heater and my new Thermostat also had stopped working. I called McGinley HVAC and spoke to Ryan and he quickly got me on the schedule for the next available technician. In about 45 minutes Charles arrived and immediately got to work on the leak and replacing the thermostat (which got fried from the power surge). My electrician wasn't calling me back so I asked Charles if he or McGinley had any electrician recommendations. He gave me the electrician's name and I called him. Within 15 minutes he was here and he found what was causing the power outage issue and fixed it. Words can't express how grateful I am to McGinley's team for their prompt and efficient service. Their kindness, compassion and outstanding service is appreciated. It is so reassuring to know McGinley is there for me and I highly recommend them!

I just had my HVAC system tuned up and a UV sterilizing system installed by Bobby K. from McGinley…read moreServices. You'd be hard pressed to find a better place to take care of your system. Bobby was on time and professional. He answered all of my questions and offered information that I didn't even think to ask about. My system is 14 years old but has been maintained well. A LOT of other places will try to upsell you if your equipment is 10+ years old. Not This company. Bobby showed me two items that do need attention, but weren't critical enough to need to be replaced TODAY. I'll be inviting him back to complete the system by the end of the month for sure. Many thanks! RWW

My family has been using Engel for years. Sadly, we reached out in advance of the recent January…read more25, 2026 winter snow storm to get a component replaced for my 93 year old mother. We were told the part was in and it would be replaced the Friday or Saturday at the latest BEFORE the storm arrived. My mother/I called on Friday/Saturday before the storm and Sunday/Monday during/after the storm. We only get voicemail and no one has called us back. We have tried THREE different numbers which all end at the same voicemail. However, our neighbor three doors up, who also uses Engel received a call back and has an appointment on Tuesday. They are getting a full heater replacement while my mother is only having a component replaced in order to control her fluctuating temperature. Unfortunately, without the new board, her utility bill has doubled! The lack of response and the unrealized and undelivered expectations for an elderly person who is trying to survive the winter with temperatures in the teens is unacceptable! Shame on Engel for the poor attention and customer service to a 93 year old woman's simple needs. Note: Engel managed her to this timeline, not the other way around.

We used their service through the Home Depot $8.88 Black Friday deal. Their tech was prompt and…read moresufficient.

We ended up needing a new gas furnace this winter after our old one broke. The first people we…read morecalled was Airmaster. We got someone to come out and check out our issues almost immediately. After we were told that the replacement part would be $1000 we decided to buy a new one. After a couple of price comparisons, this place knocked every other quote out of the ball park. They offer discounts too for military or first responders. The people that came to replace our heater came on time and did it pretty quickly. They went over everything before they left and also respected our floors by putting a cloth on the surface to prevent denting or dirt from tracking.

WARNING: Avoid Air Masters HVAC - Unprofessional…read more Air Masters HVAC is an extremely unprofessional company. They wanted to charge us twice for an estimate that should have been completed during their first visit. The initial diagnosis was left incomplete due to their own oversight, yet they demanded a second fee just to return and finish what they should have done the first time. To make matters worse, after servicing our AC, it began leaking shortly after, and when we contacted them to come back under warranty, they blocked both of our phone numbers--completely cutting off communication instead of standing by their work. Terrible service, poor accountability, and zero professionalism. BEWARE--do not trust this company with your property or your money.