Came in to check out the gym and Albert helped me out. Albert was honest, professional, and no pressure at all. Really appreciated how he handled everything--great customer service. read more

been going here since it opened and always loved it. I needed to upgrade to Lux because I wanted to go to the Hollywood location too. but the lady down at Hollywood tried to get me to get the highest tier. Rich from the Northridge location helped me out with the actual tier i needed. much thanks bro read more

I came to EōS Fitness around 10:00 p.m. on May 15, 2026, and had a very uncomfortable experience. One of the staff members, an Asian girl working at the front, was speaking very loudly and negatively about other people right in front of me and my wife. She clearly knew we were standing there, which made the situation even more awkward and uncomfortable. I honestly don't understand how she thought this behavior was appropriate in a professional environment. Management really needs to address this if she believes this kind of conduct is acceptable while working at the front desk. What also added to the negative experience was the way she spoke to me while I was politely talking to another staff member who was actually very respectful and professional. She abruptly told me to move so other people could enter the gym, but the way she said it came across as rude and dismissive. There's a respectful way to speak to customers, and this interaction only reinforced the negative impression. I normally expect a welcoming and professional atmosphere at the gym, but this experience felt loud, uncomfortable, and honestly cringey to witness. I hope management takes professionalism, communication, and customer service more seriously going forward. read more

Very disappointing experience at this location. We came to activate a valid 7-day guest pass, and my friend brought her real ID that matched her name and photo perfectly. However, we were denied entry simply because her ID said "North Hills" instead of "Northridge." North Hills is literally a neighboring local area, so this policy made absolutely no sense. The pass only states that a "local ID" is required, which she clearly had. The staff offered no reasonable explanation and made the situation feel extremely arbitrary and unwelcoming. If there are restrictions by city, they should clearly list them beforehand instead of wasting people's time. Very poor customer service and disappointing first impression. read more

Still charging me when the worker said it's been cancelled over a $1 trial membership. Emailed the manager of the establishment, no response. I'm going to Here's what happens when you reach out to customer service. We have received your request to cancel your membership, however, it was already processed. At this time, your account has been set up on a pending cancel status. Before your account can be cancelled, you are responsible for a 30-day written request (this has been fulfilled via your email) and any payments that fall within that time period. Your final payment will draft on March 30th, 2026. Also you are responsible of December, January and February. You will have club access until April 29th, 2026. Please remit $94.96 to the address listed below to finalize your request. If you prefer you may visit our website below or call our customer care center at 1.888.827.9262 to make your payment. ABC FINANCIAL, cannot waive any billing as we are a third-party company, and doesn't exist any records about previous cancellation request. Customer Care Offline Processor ABC Fitness Solutions, LLC. Customer Care: 888.827.9262 Email: customercare@abcfitness.com Website: www.myiclubonline.com Mailing Address: ABC Fitness Solutions P.O. Box 6800 Sherwood, AR 72124 I want you to think I'm bluffing but first I'm going to file a complaint with the attorney general for fraudulent billing, refusal to cancel memberships and deceptive practices. If that's not enough I will contact the department of consumer affairs and file another complaint as well. Then the better business bureau, the federal trade commission, then I will reverse the funds with my bank. I WILL NOT PAY 96 that was a $1 membership trial and that the employees of this gym said it's been cancelled already in my face. YOU HAVE BEEN WARNED. And whoever this is marcus.neal@eosfitness.com Supposedly management with no response after my detailed email. Take a look at these screenshots, it's no secret these people at the gym are shady. read more

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Let's start by saying how great my experience here is as a member. 1. Shout out to Richard, the manager; he is a great person who helps me with my needs and wants as much as possible. 2. The front desk staff is highly dedicated and friendly. Shout out to Kai and Reid for helping me when you are there. 3. Shout out to my personal trainers, Vanessa and Everest, the most knowledgeable and awesome trainers who push me beyond and to my limit. They encourage me, therefore, to meet my fitness goals easily. They are also accommodating when it comes to scheduling personal training sessions. 4. Shout out to the group exercise instructors who make the gym enjoyable and push us to work harder. AJ, Corey, Maureen, and Tina. If you have a chance to take their classes, you should. Their classes will change you. Overall, this gym is great and will change your whole life experience. A membership here, you won't regret it. read more

There are a few things to comment on. First, the photos provided by the business are misleading and do not represent this location. The largest contributing factor to my rating is that basic equipment is kept inaccessible at the desk unless you surrender an ID, and heavy usage items like dumbbells and platforms are degrading without maintenance. Needing to go to the front desk and wait for handles every time you want to use cables means that you end up waiting repetitively all throughout the gym, even in the private areas marketed as a higher membership amenity. EOS markets itself as low cost, high value - and many locations likely are. This specific location is an anomaly of bad policy and slowly deteriorating equipment. read more

I like coming here but they need wayyyyy more attachments for the cable machines and more dumbbells in the grass area. Especially when this is a busy gym. read more

BEWARE!!!! This place is a scam. They keep charging my credit card for personal training services that I never asked for! I have been asking them to cancel and refund these charges 4 times now. Last time was on Dec 17th, I went in there and talked to a guy named Angel. See the picture! And they charged me again on December 18th!!! Unbelievable! Do not give them your card! You will have to pay for the rest of your life! read more

EōS Fitness - These guys have been scamming me! Trying to cancel and get a refund from these guys, no success yet. - Gyms Near Me - Northridge, California

I've been a member for a long time and have never had an issue bringing a guest--until this visit. From the moment we walked in, the front desk staff member, Fabrice, was rude, presumptuous, and unwelcoming. My guest was given an unnecessarily hard time while signing in, despite following the normal guest process. Fabrice immediately assumed my guest had previously been a member because someone with the exact same name had an account in the system. Instead of calmly verifying the information, the situation was handled in a way that felt accusatory. It was also made to seem like he was doing us a favor by "allowing" my guest to come in, even though he was legitimately attending as my guest. After further inspection, it became clear the account belonged to someone else entirely--the photo on the account didn't resemble my guest at all. The assumption was incorrect and avoidable. The interaction left both of us feeling uncomfortable, unwelcome, and racially profiled. Very disappointing experience. read more

I've been a loyal EŌS Fitness member for over four years, and throughout that entire time my membership has always been in good standing. I've consistently made my payments without issue, which is why my recent experience was disappointing. Due to an expired credit card, a payment did not go through. I fully understand my responsibility to update my payment information and make the necessary payment. That said, I was surprised and frustrated to receive multiple phone calls on a Sunday morning regarding this matter. While I appreciate proactive communication, repeatedly calling a long-term member on a Sunday morning over a payment issue feels excessive and inappropriate, especially considering my consistent payment history over several years. A text message, email, or notification would have been far more respectful and sufficient. I value EŌS Fitness and the facilities, but I believe customer communication--particularly with loyal members--should reflect professionalism, discretion, and respect for personal time. I hope this feedback is taken constructively and used to improve how situations like this are handled in the future. This experience left an incredibly bad taste in my mouth over new ownership read more

I enjoy EoS. The staff in this location is great! As in every EoS I walked in so far. This is not a new year resolution for me, it's a lifestyle of seeking improvement and health. Dealing with chronic pain from an accident when I was in my late teens I seek untraditional workouts and my idea of fun is not holding metal all the time. I like the variety and diversity of EoS. Find your spot claim your space, there are activities for everyone. read more

I am new to the area and I looked for a new gym nearby. I was pretty excited that EOS offered a 7 day pass. I signed up, input all my information and I received a text message with my pass CONFIRMATION!. The gym is 20 mins from my home but I'm excited to drive there, check out the gym, work out and most likely sign up. I got to the from desk, showed my APPROVED pass and she asked me for my phone number. She said she cannot let me in because I had a membership with them or golds gym in the past. I told her that it's been more than a year (website states that in order to get a pass it has to be more than a year). So I was not able to get in unless I speak to a manager. Manager won't be there for another hour. I drove 45 mins back and forth, took the time to sign up. I read the requirements and I get there to find out I cannot workout. Terrible service ! read more

Maureen I think is how you spell it!! She really focused on parts of yoga I have never thought about before like connecting to your feet. I felt my whole body just sit and relax.... How'd she know I liked warrior pose At first I was all tense but then midway through I was reminded how tranquil it is read more

I've been coming to this gym long before it became EOS, and I currently hold memberships at three other gyms because I enjoy training in different environments at different times. Today was genuinely one of the worst experiences I've ever had at any gym -- and that's saying something. Aside from how overcrowded it has become, the lack of basic gym etiquette is out of control. It honestly feels like half-off flyers were handed out to a local high school. Groups of teenagers were occupying three to four machines at a time, telling others they were "using them," even when they weren't actively working out. This is especially frustrating considering how limited the equipment already is -- to the point where members are required to leave their IDs just to borrow a basic cable handle. This environment has officially made this my least favorite gym in the Valley. Today was the first time I've ever come close to getting into an argument with another member over equipment scarcity and immature behavior. Management seriously needs to address overcrowding, supervision, and basic gym etiquette. A gym should be a place to train -- not a daycare where no one is held accountable. read more

Richard did a fantastic job guiding me through the process and showing me the benefits of a better life style.. One of the best decisions Ive made last year.. Thank you Richard read more

Unfortunately, I have to make this review. Love Golds gym always have always will. But this isn't gold gym anymore. That's why it's getting 3 stars. Only cuz you changed name and changed a couple of pictures and designs doesn't mean you can't changed other things to make it great. Closing at 7pm on Saturday and Sunday is ridiculous. They should close at least at 9. Or make it 10pm Saturday and close 5-6 on Sunday. People work during the weekends and can't make it to the gym cuz they close early. Second leg press machines not enough. There are plenty Of things they can get rid off or replace. That's it for now. read more

The workout experience was disappointing. Since the management change, the atmosphere hasn't been the same. Fabrice at the front desk was so rude. I really miss the friendly and supportive staff from Gold's Gym. read more

Was rejected in while wearing nonslip closed toe crocs which are work compliant? Literally got laughed at by the employee when I asked if she was joking or not. Eventually got let in. I personally wear closed toe crocs because I have severe plantar fasciitis and they're the only shoes that I have found that don't cause my feet to burn when I'm doing my 1-2 hours of uphill walking. Been working out for 13 years and a personal trainer for 10, never had any issue when this gym was owned by golds and this was my first time back since they got bought out.. the artwork on the walls is butt ugly to look at. All of the good grips for the cable machines were either stolen or worn down, and haven't been replaced. Not enough grips for the amount of cables or people working out here at any given time. Quality of people who work and workout here has gone down drastically. I travel all around california and have pretty much every gym membership. This used to be my favorite gym, now it's the worst. Weird vibes go to 24 across the street. read more

They've been missing a bunch of weights between 10-35lbs for months with no sign of them replacing them. They're also missing a bunch of single handles for the cable machines and the only way to use them is to trade your ID and borrow some from the front desk. Really Annoying. The decor was better when it was a Golds gym. EOS is just lame. read more

I've been training with my tRainer Vanessa f the past a couple of months and it has been a pleasant experience cuz she knows what I want to achieve with my fitness goals. Start book your training appointment and start your fitness training with her read more

If you are looking to enroll at EOS Fitness, I highly recommend you speak with Rich Bueno for all of your needs. He is knowledgeable, competent and detail oriented. It was truly a pleasure working with him. I thank him very much for his expediency. read more

if I could give zero stars I would Do Not waste your time and energy or money Find another gym!! ever since EOS took over Golds it's gone to SHIT Gym smells foul every day, sauna never gets cleaned steam room works 1-2 days out the week and they'll tell you there's nothing they can do until someone comes in on another day. Machines have been malfunctioning and never completely fixed overall Find another gym this is not it!!! unfortunate I have to drive to Simi valley to get what I pay for every month read more

I joined EoS Fitness in January and immediately felt the good vide and energy. A wide array of equipment and free weights and good clean well maintained facilities. I purchased private training sessions with Magda and already see good results. Highly recommend Magda for private training read more

Happy New Year! The gym is nice! Get here early enough and it's never packed. Most people are just lazy and prob sleeping in. You shouldn't look the same after working out consistently for 6 months. If so you're not doing your job at home with discipline of eating too much and past certain times. Step your game up and stop being so negative. It's a new year. Time to be a better you. God bless! read more

It's a nice gym for the price. However there are a few things they could look into. 1. Women's locker room toilets have a weak flush so there's always something floating around in the toilet after people have used them. People would actually have to manually flush 2 to 3 times to get everything down, but most people will not sit there and do that. As for me I am going to make sure the toilet is fully flush before I leave the stall. 2. The steam and sauna rooms have rules posted big as day outside of the doors. However, people still come in the sauna and steam rooms with their gym clothes and tennis shoes on, which is very unsanitary. Management really need to enforce the rules that are posted right outside the sauna rooms. 3. Add a clock outside of the steam and sauna rooms so people can look out to see how long they've been in there. 4. I have never seen a bathroom attendant cleaning the bathroom so I'm not sure if that's done a few times a day or not. It really should be done several times a day due to the amount of traffic. read more

Been a member since this place was a Gold's Gym and there's definitely a noticeable change in the atmosphere. More and more plates are missing from the squat rack, the cable machines are missing certain handles, the sanitizer/paper towel dispensers are always low/empty, but the most egregious aspect of this gym is the locker room. THIS LOCKER ROOM WAS ALREADY BAD WHEN IT WAS GOLDS BUT NOW IT JUST REEKS. There are always piss stains on the floor, toilet paper littered in the stall, and it smells like a combination of puke, BO, crap, and weed. Please do better! read more

I came in to the gym and was in collections after speaking with Richard he was able to help sitúate my account and get back in good standing . I recommend . read more

This places needs improvements 1. The bathrooms and steam room and showers are filthy. The curtains have black mold and the entire half of curtains are pink scum stained 2. The shower gel dispensers are always empty 3. There are cans and empty products in the shower stalls WHY ARENT THE SHOWERS BEING CLEANED? So unsanitary 4. Shower heads are falling off 5. Steam room needs a power wash. Why are there BROWN water stains on the floor? This is easily prevented and cleanable with consistent cleaning. 6. People are constantly wearing shoes and clothes in the sauna and steam room 7. Why isn't there a clock in front of the steam room and sauna? Every other gym and especially other EOS locations have this. 8. This gym is almost always crowded. It's just not big enough to accommodate the valley especially the college kids who live nearby and attend. Someone is always asking if you're done with your set. An expansion into the mall more if possible is a necessity. 9. Also the steam room is way too bright. Why are there 7 bright spotlights? They should at least be blue like the accent lighting or every other one should be turned off. Not relaxing whatsoever. This place was really nice when it opened as Golds. Now it's just dirty and crowded. read more

Dont come here! Went today to see the vibe and they were rude as hell at the front not trying to let us in even though we came with people that PAY for a membership and have guest passes. Trying to make us sign up on the spot or we couldnt come in. Rude and ugly!! Do better read more

STAY AWAY! Front desk is rude Prices keep changing Platinum rooms suck no benefit and missing equipment Too crowded. Reaching out to support is them now cancelling my membership instead of responding to the issue. Reporting them to the BBB is the next steps. read more

Staff is very attentive and the gym is always clean. We had a question regarding our membership and Albert was amazing in helping us right away and answering all of our questions! read more

Angel is very nice and helpful. He is also very knowledgeable and always goes the extra mile to help me. I truly appreciate his support. Thank you! read more

I was excited when I joined a few months ago. After spending a few months working out at Golds Gym ( recently changed to EOS) in Northridge I realized that I should definitely switch back to my old gym. Facility looks modern at first but it is a rundown condition , especially bathrooms. Women's bathrooms have only one hair dryer that works out of 4. The bathrooms are not cleaned properly and women go to sauna and steamer in their sweaty gym clothes which is gross. Today they just closed women's bathroom for repairs for the whole day and they suggested to use Starbucks bathroom instead which is a quarter mile away how can a person who came to exercise not be able to use a bathroom during and after their workout? The gym floor is always overcrowded by youngsters who leave their gym bags by popular machines and leave the floor to chat with their pals while occupying space and most used machines. Not sure about their classes but it's freezing cold in the class auditorium and I came out there with stiff neck and a bad cold a couple times; In my opinion, it's not healthy nor practical to keep an exercise room at that freezing temperature with fans blowing from above onto your warmed up body, especially for more mature people. Same for private trainer exercise room that always stays freezing cold and extremely uncomfortable to workout at. The WiFi only works well in certain areas of the gym floor and mostly interrupts after 20 minutes of being there. Very frustrating when you are in the zone and your motivational music goes interrupted. Make sure you have your paying card always on file and valid. Otherwise you will be stopped at the entry and escorted to the sales team to "figure it out" like a criminal, very embarrassing. My membership was paid for and in good standing but because I changed cards, they kept stopping me at the access point and prevent me from exercise until I provided a new card on file. They are very encouraging to sign you up and take your payment, but discouraging when it comes to a sales desk customer service post sale. Anyways, my review turned out rather long and rather negative, but I hope new management will do something about these very important issues to retain more people to join and stay for good. I'm switching back to Planet Fitness Chatsworth which is even though a more simple facility but service is so much more welcoming and user friendly. Good luck read more

I came in with my husband on a day pass and ended up signing up! The general manager Richard really made us feel welcoming and comfortable, great listener too!! He also introduced us to Angel who is the fitness manager and put my husband and I on in Inbody where it shows us our muscle mass body fat percentage and other interesting indicators that I did not have knowledge in! Angel did a great job explaining to us what we needed to get to our goal and I'm looking forward to our workout later on this week! read more

all recent reviews describe the exact same experience and unfortunately now i can confirm it myself. this gym is already one of the most packed in the valley so you will almost always be waiting for equipment or having to work in with others. the equipment itself is actually pretty good and my boyfriend likes this gym for that reason, though some of it could use updates especially since they are promoting it as a brand new gym. all of it is still just golds. the environment definitely has a certain vibe and the stereotypes you hear about this gym and the people there are true, though that's not really why i'm writing this review. came in as a guest with my boyfriend who upgraded his membership specifically so he could bring me using the included guest pass. what should have been a simple check in turned into an uncomfortable and embarrassing interaction with a sales rep. i was asked for my phone number and then the employee pulled up an old gold's gym profile from about seven years ago including a chopped outdated photo of me and showed it on the screen. it was awkward and unnecessary. i was then told i couldn't be a guest because i had been a member before and that this was supposedly in the contract though they couldn't show us where. when my boyfriend said he would just cancel his membership if this was how guests are treated they immediately changed their tone and said we could go in just this one time. that alone says a lot. they don't need more sales. how many more sales do they need when you can't even move in there? for context i have the same type of membership at planet fitness where i pay extra specifically to bring my boyfriend as a guest and that is exactly how it works. no interrogation no digging up old profiles no sales pressure. you scan in and work out. this experience made it clear this is less about policy and more about pushing sales so expect to be harassed. expect to fill out your information every single visit. expect nonstop calls and texts. expect to have to speak to someone at the front desk every time. expect to be sold to every time even if you are just a guest read more

This gym is the best in the area totally recommend. Great equipment had an issue and Richard was super helpful and helped me right away. Afterwards I even signed up my little sister. read more

If I can give 0 stars I would. Came with a friend that has a guest pass and the guy in the front didn't wanna let me in. Tried to make me buy a pass but since I said no he got mad and started to raise his voice at me. So desperate for a sale. Made me feel really uncomfortable. read more