First review of 2026: There are gyms that are considered "economical". A tier below a 24 hour fitness or Gold's Gym and well below an equinox. For example Planet Fitness and Crunch are economical and both have locations close by. Fitness 19 is in that group and I chose it as a secondary gym to a membership I have elsewhere. You get what you expect from an open gym. In the main area there are ample cardio machines, weights, other equipment, tvs. Why I chose this gym is (a) the wider variety of classes available (b) ample parking (c) the ability to pay up front for a whole year. I got the premier plus membership so there are some frills - like hydromassage or red light therapy - but really I'm just here for the cardio equipment to help supplement my other gym that is mostly circuit training. Much like other low cost gyms, can get super busy so prepare accordingly. You also have to deal with other individuals. Filming. Flexing in the mirror. Person getting mad at you for innocently not re-racking versus being polite about it. People coughing or not cleaning their equipment. Comes with the territory. If you don't accept that, then just work out at home or go to a fancy gym like equinox. All in all, whether it's 15 or 25 a month based on your plan, you get what you pay for and a fine option for those looking to start their exercise plan off this new year. read more

Fitness 19 - Stairmaster for spartan training - Gyms Near Me - Chatsworth, California

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I'm very disappointed with Fitness 19. It's extremely hard to schedule classes. I never received a notification when a class was canceled. In the app, the class capacity shows 25 people, before was 35, but when I called, they told me their system shows 35. There is clearly a mismatch between the app and their internal system. I asked them to add me to the class because of this confusion, but they said it was already sold out. Very frustrating and unprofessional. On top of that, the gym is not clean enough and there is often a horrible smell inside. It does not feel like a well-maintained facility. I'm seriously considering changing gyms. I would not recommend this location read more

Fitness 19 - Capacity shows 25 people, but when I called, they told me their system shows 35. - Gyms Near Me - Chatsworth, California

Very disappointing experience at Gym 19 in Chatsworth. I have been a customer there for years, which made this interaction even more upsetting. The entire interaction took place over the phone while I was trying to cancel my membership through what appeared to be an intentionally difficult and drawn-out process designed to make cancellation harder and continue charging members. During the call, an employee named Scarlet behaved in an unprofessional and threatening manner. Instead of handling the situation respectfully, I was met with disrespect and intimidation. Management should seriously address both their cancellation practices and how staff communicate with long-term customers. read more

Delightful experience at Fitness 19! Friendly staff like Paige, Jennifer, Stephanie, & the whole team. Awesome, upbeat unique classes by Xenia, Isabel, & others. Excellent service--everyone truly deserves a pay raise and special recognition. Loved the red light therapy with massage chairs and the wide variety of equipment to enjoy. Thank you so much, & God bless! :) read more

Fitness 19 - Gyms Near Me - Chatsworth, California

I had been enjoying my experience at this gym and was becoming consistent, but an interaction with the manager, Michelle Chavez, completely changed that. I was approached and accused of outside training while simply working out with a friend who was helping count reps. The situation was handled in a way that felt confrontational and embarrassing, especially being addressed publicly without asking questions first. This experience made me feel uncomfortable and unwelcome. A gym should be a place where people feel supported, not judged or accused. Management should reconsider how they approach members in these situations. read more

I Don't recommend this fitness for anyone! Very low quality costumes service, Unprofessional and rude manager! They charge me more than 600 $ in less then 3 months and still told me they will charge me 2 more 94 + 94 $ !!! I just used the gym 8 days 45 to 60 minutes each visit, and then for medical reasons I was not able to go there! Honestly the gym is not bad, the management and their system is not good at all! Looks like everything planned to make cancelation process to be completed! You go to their website to make cancellations, there is no cancellations option!! You call them someone will answer your call from India , after explaining everything they will tell you they can't cancel your membership you have to go and do it in their another website!! You go to that website the website tells you will receive an email in couple days!! Then that email tells you have to submit cancellation request!!! Then we will let you know!! Then you can't cancel personal training with website ! You have to call the gym!! You call the gym the manager is not there!! You have to call Monday to Friday 8 am to 3 pm!! Then they will charge me one month more for personal training fees even previously my membership cancellation happened!!?? So if you will charge me one month extra and I have the right to do my training with personal trainer! But my membership no longer valid, where I will do my training??? This is their logic ...! Just money... wow ... this people are very poor! ... Everything completed at cancellation process to delay the cancellation process and take your money as much as possible!!! Not American standard at all! If you don't believe me just go ahead and try! You will remember my review !! Treat yourself better, go and find better places to treat you better. Somewhere still humanity is matter, not everything about money only ... Good luck and be aware from scammers and low quality people. read more

This is by the WORSE GYM I HAVE EVER BEEN SUBSCRIBED TO. Do yourself a favor and steer way from this gym!! The paying system they use often messes up and you will be charged a late fee every time it keeps charging your monthly dues. They are such a scam!!! read more

They should update the Zumba to Dance Fitness with all the modern music and steps, the zumba in this place is so outdated.

Fitness room is always dirty! Club manager cares more about decorating for holidays than keeping the gym clean fun and inviting. Telling members they can only have one disinfectant wipe when they're trying to clean their space and their mats is so uncalled for. Many people who work there have quit since the new manager has started there. Having a club manager who micromanages everybody who walks in or works there is not any way to manage a club. read more

I used to be a Fitness 19 member, but I've already canceled my membership. On the day I went to cancel, I walked in and asked a staff member for my member ID because I couldn't access it myself. The ID shown online only had 5 digits, but the actual number included several leading zeros (about 4 more digits, if I remember correctly). That day, I clearly told the staff that I wanted to cancel. The employee gave me the correct membership number, but never informed me that cancellations require 30 days' notice, or that I would be charged a penalty if I didn't give advance notice. What's disappointing is that when I signed up online, it stated that the membership could be canceled at any time. There was no clear or upfront explanation about a 30-day notice requirement. This makes me question the company's honesty and transparency toward its customers. I'm very disappointed by this experience and wanted to share it as a warning for anyone who is planning to cancel their membership. I was charged a $77 cancellation fee. read more

First off. I was there as a consultant when this club first opened to help Hire instructors & be there during interviews & tryouts. I was a Group Fitness Director for 2 major box chains & a private gym over 30 years & had the best teams always! This Manager & the way she treats Group Ex instructors is awful. After harassing one of your best Kathi Hendrickson who I have known for years & worked with me & an exceptional instructor & one who cares about her members, I found it necessary to cancel my membership with you. Kathi is not the first rudely treated instructor. My suggestion replace that manager. She shouldn't be working with instructors nevertheless members! read more

I mean it's cool , gets busy a lot but what do you expect it's a gym, the vault is nice for the busy days

I would never recommend this gym to any of my friends and family. Michelle is so rude and such a prejudice bully that I wouldn't even send my enemies there. She would laugh at the older people lifting light weights and has a big chip on her shoulder. Gym is cool to workout in but when you have a so call manager there watching your every move and laughing at you cause maybe one is doing it wrong or its to light it's just not enjoyable to workout. I won't renew my membership with bullies like Michelle. Terrible person and horrible attitude. read more

I came in for the first time just to check out the gym, and it'll definitely be the last. The staff wouldn't stop interrupting us during the workout, assuming I came with a trainer. Even if that was the case, they could've waited until the end instead of constantly stepping in and ruining the experience. It shows a complete lack of basic customer service and respect for people's time. I won't be coming back, and hopefully they learn how to treat potential members before they lose more of them read more

Was a member for 5 years. Gym was better when corporate was less involved. They are now charging $40 for a week pass (or $20 for 1 day!!!!) for a place that hasn't added or improved equipment since they opened (only the floors because they were forced to). Sick gym guys read more

Clean, friendly staff, functional and wide assortment of equipment. Convenient hours of operations

Our favorite teacher Kathi who led the cardio sculpt class (always filled to capacity) felt she had to quit last week due to nonstop bullying from manager Michelle. This was heartbreaking to all of us who took her class. When I brought this up to Michelle, she just laughed it off and clearly could care less. She actually thought it was funny! HR should look into this, as no one should be subject to bullying. Kathi leaving is a big loss for this gym! read more

The gym took forever to cancel my subscription and then I was charged an outrageous amount to properly cancel. I will not be returning.

I almost canceled my membership, but the new owner looked at my issue and made everything right! True customer service! As a result, I started working with a personal trainer, Jill, who is unbelievable! When I started with him in September, I thought I was in shape, but quickly realized I was wrong. It amazed me how many things I was unable to do! Jill worked with me and kept helping me improve day by day and week by week. Here I am at the age of 65 and I feel like I'm 45 again! Jill understands that to become stronger it takes body mind and spirit and he works with all three! He's a trainer, physical therapist and friend all at once! I look forward to going to the gym for the first time in my life! I Highly Recommend fitness 19 and Jill. The quality of my life is so much better since September! Thank you Jill, Thank you all! read more

After years of ho-hum to awful management, Fitness 19 Chatsworth is at its best under manager Michelle Chavez. Michelle's staff -like her- feel like genuine, good people focused on doing their part to make each member's experience a good one. They warmly greet and engage, are constantly cleaning and going out of their way to make the gym a nice environment. They decorate for all of the holidays. Who cares about holiday decorations at a gym? They care about all of the details and it shows. These are the awesome fitness instructors & classes on my schedule (but try the others!): Isabel: Zumba, Circuit Training Krista: Bootcamp, Kickboxing Janice: Muscle Max Regina: Muscle Max, Mat Pilates Mary Jo: Yoga Jennifer: Yoga (Myself and all of the other F19 yogis miss Cindy's yoga. Please bring her back.) Thank you Michelle, staff and instructors for making this gym feel like workout Cheers. I see you and appreciate you. read more

Since I joined Fitness 19 after belonging to a different gym for over 20 years, I have met many trainers and the one trainer that stood out for me is Jill A. He is very personable, attentive and will go out of his way to advise if he sees you can improve on your workout form. A little tweek here and there goes a long way and is always welcomed and greatly appreciated. Thank you, Jill for all you do and the wonderful smile you always carry. read more

Poor service, constant upsell, a lot of tiny fine contract fine print, difficult and costly cancellation.

I had a very, very ill experience there. I renewed my membership this year 2026 with hopes of making big changes. The first day I went in the gym, a young thin latina with curly hair approached me and said that she can train me and help me with my goals. So I heard what she had to say and in the end told me that I needed to start at 4am and to pay her in cash. So I kindly declined and she gave me an attitude. As I was working out she was training another lady and at the same time making fun of me of the way I was working out. Whenever she was near me she would make some real horrible comments of my appearance and how terrible my diet must be to her trainee. This kept going for my first 4 days after that I go fed up. The next day I went to see the manager so I can complain and cancel my membership. To my surprise the manager Michelle was the bully harassing me. She had a smirk on her face and a I own this place attitude. I never been back or had the courage to go back to cancel cause Michell intimidates me. What can I do? read more

The staff at the front desk is the only reason I'm giving this place an extra star. They're a pleasure. The experience here is worth 2 stars at most. There isn't much wrong with the gym. It's constantly crowded, and there's a limited range of equipment. If you want to work out, you typically spend 30-45 minutes waiting for people to finish using a machine. Good luck if you try to find an alternative machine or substitute that can get the job done. You run into the original problem someone is already using that machine. This is one of those gyms offering an affordable subscription, but you can't take full advantage of it because everyone else already uses the equipment. read more

Hello, I attend my Zumba classes every weekend; it's the only reason I pay for my membership. Last Saturday, I brought my daughter with me as a guest because I understand I have the right to bring one. The person at the desk in front of me got upset and raised her voice in front of the members to the Zumba instructor, who had nothing to do with it. She kept asking the members for my daughter's information. I don't understand why she wants that information. If she needs anything about my daughter, she can talk to me. The members don't know anything about me. The staff member's name is Isabel, and I feel she needs better training to be able to deal with people. If you need any additional information, you can contact me. Because of this kind of attitude, I can say that the staff at this gym isn't well-trained to coach people. Very poor service. read more

Planet fitness in Chatsworth and Granada Hills both started to use the most awful smelling antibacterial cleaner since July 2024 !!! I don't even want to use it to clean the equipment after using them. read more

Absolutely love this gym! The flexible hours are a game changer. As a working mom, being able to get in and out by 5:30am is such a win!

The condition of this gym is going down. Multiple machines are broken and not fixed from weeks to months. For a small gym that has only one machine for each exercise is bad. All they do is constantly promote free gym passes to fill up the place and they cant fix machines or replace parts. Eventually this gym is just going to fall apart at this rate. read more

Need some better people compassion . Missed a payment due to my card being stolen charged a late fee . Told the cashier I was terribly sick was at the hospital and that's why it took a little longer to update my card . He said he was unable to help . (Never missed a payment for 2 years) read more

wouldn't recommend this place unfortunately, not so friendly staff. Came in today at 3PM, was trying to activate my 3-Day Pass to test it out. Happened to arrive with 2 other friends. Front desk told me to go & get my other friends cause he didn't scan his pass but that wasn't my responsibility I just happened to walk in with them, then she told me he was in collections, again not my business. Was talking to me & the other friend at the same time, all I wanted to do was active my pass. Not friendly, too serious, I walked out. Not the environment I would want to be in & I wouldn't want to come back. read more

I love this gym so much, the people there are so amazing! Michelle is the best, she's such a kind hearted person. The gym is always clean, the environment is a 10/10. Definitely recommend especially if you're looking for a gym that is clean, respectful, friendly, supportive, and motivational. The workers there will motivate you every single time you walk in read more

I went this morning with a 7 day trial pass from a friend. When I told the front desk girl, Isabel, she asked if I was really interested in joining. She said they text, call and email follow ups so if I wasn't really interested it would waste their time and she would get in trouble from her boss. She said she could give me a day pass then charged me $20. She was unhelpful and rude. Needless to say I will not be joining. I have told my friends and gotten many referrals to other gyms. read more

Benedict L. Granada Hills, CA 031 Jul 26, 2024 1 photo I usually don't write reviews but it's 5:30 am, when the gym is suppose to be open at 4. Been waiting for more than an hour, and the gym still isn't open, wasting everyone's time. Pretty ridiculous. This has become a common occurrence. Do better. I'd love to hear the management side for this review... Why aren't the Business manager or Business owner responding to this one? read more

Thank you Jennifer (front desk) for always being so helpful, polite, professional and with a welcoming smile all the time. You're a great employee and I appreciate you! read more

One of the best fitness 19 actually it's the best place of any gym around. Staff are very friendly accommodating and armed with wealth of knowledge when it comes to fitness. Their manager Michelle is a true leader that motivates her staff. I've seen Michelle work around the facility. No work is small work for her she does everything to keep the place maintained. Paige is a sweetheart she greets you with a smile and friendly attitude and so is Natalie. Alex never fails to greet you as a training coach you would want him. I've seen him with his clients and their transformation is tremendous. Angel at the desk is one of the first people I met there always professional and friendly. Fitness 19 chatsworth is the place to be even during rush hour the peoples and members attitude and vibes reflects the whole place. I recommended this gym to anyone who gets into fitness and change to a healthy lifestyle. read more

I've been coming to this gym for over a year on a monthly subscription. I was a member of Sylmar gym like 6 years ago... Last week the manager was at the counter and pulled me to the side and said you can't come in. She thought I was a member of Sylmar gym. I said please read the notes. (This isn't the first time I've been asked.) She was visibly annoyed, read the notes and reluctantly agreed to let me in. Today I go back and employee at desk (not manager) tells me the manager specifically told her not to let me in anymore. She told me "I needed to go to Sylmar gym and ask them to transfer my account". I mentioned I haven't been to Sylmar gym in 6 years. I offered to pay extra to have access to both. She was very polite but said she needed to ask manager and she might be there in 30 min. I asked if I could work out and she said no. It seems to me someone made a mistake signing me up a year ago. In my opinion the manager should've corrected my account or at a minimum told me to transfer last week instead of having me comeback at 6:30am just to have her employee tell me I couldn't come in. read more

Fitness 19 - Gyms Near Me - Chatsworth, California

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I recently moved to a different part of town and no longer need my membership here. When I went to the front desk to cancel, the staff member (a young brunette, though I didn't catch her name) assured me that my membership had been canceled. I requested a receipt or proof of cancellation, but she told me that I'd receive an email confirmation instead. Despite asking multiple times for something in writing, she insisted there was no way to provide any immediate confirmation. This left me uncertain that the cancellation had actually gone through--and sure enough, I'm still being charged. Resolving this should not require multiple follow-up calls. This situation reflects a lack of proper training or oversight from management. read more

I joined this place about a month and a half ago, and I'm very happy with my membership. The place is super clean, and I mean SUPER clean. The place smells good and their AC and ventilation systems works well. I see some of the negative reviews but I don't see anything like what others say. They have a great manager, I don't know her name but she is very organized and disciplined. She has created a great team. They don't sit around and constantly are cleaning. It's amazing because they pay attention to the little details. It's all about having a great team and that comes from a great leadership. And honestly contrary to what others said, they are actually very nice and friendly. I can not say enough about this place and their staff. I'm very happy with this location and it's not too big and not too small and has good crowds. read more

I love this GYM great customer service always making me feel welcomed '! Michelle the manager does an outstanding job keeping the gym clean helping others , & trainers are amazing ' Natalie gives best massages ! read more

I joined Fitness 19 in Chatsworth a couple of years ago because I was doing petitions in Porter Ranch, standing in front of Walmart all day, lol..I was working so much, but couldn't seem to find time to get my workout in anywhere. Well, a friend told me about this gym on Mason Ave, which was super close for me..I have been there ever since, and have seen general managers come and go..Then Michelle Chavez popped up, and the whole mood of the gym CHANGED...I have been going to gyms since I moved to California in 1992, and I have NEVER seen such a hands-on club manager in the 33 years I have been in Cali...She is always moving and grooving, greeting people at the front desk with an ever-cheerful smile, cleaning the gym floors, re-racking weights that members SHOULD be racking, and signing up new members. Michelle Chavez is a little FIRECRACKER!!! SHE is DEFINITELY the reason I get great workouts at Fitness 19, and I tell everybody that has seen the change in my body EXACTLY where I got it ..Thank you Michelle Chavez for inspiring me to be the best that I can be, inside and out ..FACTS... read more