...the awkward moment when you go to the travel agent and they get tired of all your questions and…read moreleave you feeling like an idiot for even bothering them? Not here! Flight Centre Warringah Mall is absolutely fantastic, and I honestly cannot recommend it highly enough. When I went in with thousands of vague questions about my potentially upcoming trip to the States, the staff of Flight Centre Warringah Mall were incredibly helpful and informative. «Maybe... the west coast. But I definitely want to go to Chicago! And New York! But I don't want to fly out of JFK. But I do want to do a tour; but not a Contiki. Or one with old people.» How annoying do I sound? I was most definitely the biggest pain in that travel agent's behind, but not once did she give me the vibe that I was - rather, she smiled, laughed, suggeted altermatives, made calls for me and was just really, really good at her job. Although my primary interaction was with a particular staff member, the others in the store were also happy to comment, help her out and have a chat with me. I was also impressed by the lack of pushiness I experienced; no pressure to BUY NOW, just a calm and friendly collection of my contact details. I will most definitely be planning any further travel I have through Flight Centre Warringah Mall.

Australian Global Holidays provided me with exceptional service in connection with my trips to…read moreChina and Japan. I was never left to my own devices, even AFTER I had left Australian soil. The AGH director herself,r was ALWAYS available to assist and guide even when I was in China. She was only a mobile phone call away. It was like speaking to a loving family member, rather than a travel agent. She is so charming, warm and helpful. I could even reach her LATE AT NIGHT (when other travel agents are sound asleep). And because the AGH director has travelled extensively, she always offered me REAL advice about real situations in different countries. I will use AGH again for my next trip (to Europe). Sure it is possible to save ten dollars (the price of three cups of coffee) by booking your trip online, instead of through a physical travel agent. But we live in a world full of uncertainties and disasters. if you book online, who would you then turn to in the event of a sudden unexpected, unplanned disaster? A computerised Call Attendant telling you that you're the 21st caller in the queue? A recorded voicemail message?

This is the place to get fantastic deals for travel to South East Asia, especially to Vietnam. They…read moreoffered me the best price amongst many travel agents I rang. However, what makes me give them 5 out of 5 is that they are extremely helpful and professional.