I came in for a resizing on a bracelet and they took really good care of me Annie was very sweet, I…read morewas in and out in less than 15 minutes!!

I am new to the area and I am so glad that I was able to find this jewelry store. Everyone here is…read moreso welcoming. It's very comfortable and they have so many different pieces to choose from. They were very helpful with what we were looking for and even provided different options for what we were wanting. They went out of their way to let us know, before we finished parking, that there was a ramp on the side for my mother to utilize with a walker. They had offered to clean my jewelry while waiting and realized that one of my stones was loose came back and showed me my stone was loose and I choose to get it fixed. I felt so comfortable and secure and safe and I will be happy to return back here to purchase new pieces. thank you very much for welcoming me and my mother. It was a pleasure to meet you and we will see you again real soon.

5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

Dropped in yesterday looking for earrings for my Granddaughter…read more Taylor Cook, Immediately greeted me. What a great experience I had with him. Didn't take long for him to show me a pair of diamond studded earrings that were beautiful and affordable, bought them on the spot. If every salesman is like Taylor at Huntington, this is the place to buy your jewelry.

Great People, really nice selection of diamonds and watches. Beautiful store in a great easy to…read moreaccess location.

Can no longer act like we are in a high trust society w, when fraud is every where. The Shawnee Ok…read moreHuntington Jewelers Branch, had made a scheduled appointment to reportedly but my 10C yellow diamond ring at their store. They advertise online that they buy diamonds. But, at the last minute they want to charge you for almost the highest rate 250 for a GIA evaluation, to do a consignment. He said the 275 cost is because I want to go to the front of the line and have anything they do with my diamond done in front of me. I wasn't a walking, I had waited my turn and scheduled an appointment. So, it's almost a bait and switch. If you agree to let them clean it and check it, they want to take it to another location and give the diamond back 2 weeks later. But some people say the diamond they get back doesn't have the same clarity as the diamond they had originally. That's a concern, so don't let your diamond out of your sight, it's very easy for disreputable people to switch out a real diamond for a lad grown diamond that lacks the original natural diamond's value. We cannot pretend we live in a high trust society anymore, fraud is everywhere. Stay with your diamond at all times, the same Oklahoma stores are also already know to sell fake faux jewelry to unsuspecting people. I'm very unhappy with the bait and switch tactics I encountered. Furthermore, their insistence to creat a situation that requires me to leave a 10C fancy yellow diamond with them unsupervised , in spite of the fact that I had scheduled an appointment well in advance. Huntington Jewelers in Oklahoma is NOT worth the risk, their unprofessional insistence to creat a situation where I'm pushed into leaving my jewelry with them, is a red flag. I did not appreciate their bait and switch tactics, this week, either

My husband took my watch in for a battery and they asked if he would like to have it cleaned and he…read moresaid, "sure." Went back to pick it up and two of the letters had been messed up and the glass had been badly scratched. We brought it to their attention and they told him I had done it. We disagreed. It did not go in that way and they knew it. Cause if it had, they would have asked him if he wanted it fixed and cleaned not just cleaned. They finally agreed and "fixed" it for me. One week later the lettering they had "fixed" all came off again. They refused to do anything about it. This was a $225 Michael Kors watch. Do not trust them with your jewelry!

We had been looking for bands for quite awhile and were not having good luck to find things that…read moreworked with our budget and also fit with my engagement ring (purchased elsewhere). We spent about 10 minutes in the store before they found exactly what we needed! We ordered rings and left my engagement ring which they were kind enough to solder to my band. The rings were done probably within a week! He got a tungsten band and I got a 14k white gold band. They cleaned my ring and gave us a box to keep them in. They also fixed the setting of my engagement ring which was off center and now it looks so much better!

My husband had a necklace made. The stones are so small you cant see them…read more We do not feel that the necklace is worth anywhere near what we paid for it. They wont take it back because its a custom item. Based on other reviews ive read, this businesses customer service is great while youre buying something, but is shit if youre unhappy after the sale. I wouldnt buy milk bones for my dogs from this shady business. Taking advantage of people is not an ethical business practice.

We just bought a diamond ring (and my participation trophy band) here and have come in approx. 6…read moretimes. I am not a huge fan of the diamond industry but also wanted to make my fiancé happy, so I took her to look at several places. Diamonds Direct was so easy, transparent, and accommodating that we didn't even finish checking out other places around town. I saw some other review saying the associates were very rude regarding budget, but that was not my experience. I was very plain and transparent that I didn't want to spend over $2k on the diamond (lab-grown), and they were very supportive and helped me make various things cheaper, etc. At no point did I feel like they were rude because I wasn't spending a lot. Cindy was our primary contact, but we also had brief exposure to Dana and Mo. They were all lovely and very helpful. While our order was being prepared, Cindy kept us updated periodically via phone/text. The level of attention and care was very welcome. We did have an issue with a missing diamond we reserved, but they were super apologetic about it and actually shipped in a bigger diamond for the same price, so they took a bad situation and turned it into a positive. To summarize, Diamonds Direct makes it easy for a non-diamond person to casually participate. At the end of the day, I wanted a good deal, my fiancé wanted a big rock; we both ended up happy.

We had an excellent experience at Diamonds Direct!! We picked out my ring in 2021, been married for…read moreover a year now and just now getting around to a review. My ring is everything I wanted and our salesman was so patient with us. Gave us a discount once we told him the ring was a little out of our price range. We also went on a weekend they offered 0% APR financing. Couldn't have worked out better. I still love my ring as much as I did the first time I saw it!!

I had a piece of jewelry handed down that was my grandmothers, but the style was very flashy and…read morebigger than I liked. So, I took it in and Isaac made my a custom ring and earrings to match. It took about 3 months until I got it, but I was updated and involved during the whole process. I am very pleased and would recommend them without a doubt. His father and him also designed my daughter and daughter-in-law's engagement/wedding ring as well.

They did a fantastic job on my wedding ring repairs. The band was cracked and worn. When I got it…read moreback, it looked as good as new!

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

I stopped in at lunch to get 2 watch batteries replaced and repair a tangled bracelet. This was…read morecompleted in less than 20 minutes. This place also has some unique jewlery pieces for sale. Definitely would recommend for repair or to treat yourself!

Over 25 years has passed since I purchased my Date Adjust new from BC Clark. I took it to them for…read morecomplete service a few weeks ago. When Kelly Mullican (Rolex Certified Watchmaker) returned it to me, it looked as it did when I purchased it 25 years earlier. Kelly explained to me all she had done and I left there wishing I had another Rolex to let her do her magic on. Thank you BC Clark and Kelly!

Great selection and service before and after the sale. Highly recommend all three BC Clark…read morelocations.