I came in for a resizing on a bracelet and they took really good care of me Annie was very sweet, I…read morewas in and out in less than 15 minutes!!

I am new to the area and I am so glad that I was able to find this jewelry store. Everyone here is…read moreso welcoming. It's very comfortable and they have so many different pieces to choose from. They were very helpful with what we were looking for and even provided different options for what we were wanting. They went out of their way to let us know, before we finished parking, that there was a ramp on the side for my mother to utilize with a walker. They had offered to clean my jewelry while waiting and realized that one of my stones was loose came back and showed me my stone was loose and I choose to get it fixed. I felt so comfortable and secure and safe and I will be happy to return back here to purchase new pieces. thank you very much for welcoming me and my mother. It was a pleasure to meet you and we will see you again real soon.

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

I stopped in at lunch to get 2 watch batteries replaced and repair a tangled bracelet. This was…read morecompleted in less than 20 minutes. This place also has some unique jewlery pieces for sale. Definitely would recommend for repair or to treat yourself!

5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

We always love coming here and I personally enjoy visiting this location to talk watches with…read morePatrick. He offers great deals, very personable and wildly knowledgeable. Honestly, I don't even bother to shop around, between the low pressure atmosphere and exquisite service, it's the only place we shop. Met the owner once or twice, and he is very kind and we are happy to support his business.

Let me just say up front that I went in to get a watch battery replaced. That was done in a timely…read moremanner. They offered to clean my wedding ring, which I had recently had cleaned along with having it resized and all prongs checked. I decided to go ahead and have it cleaned......also done in a timely manner. Here is my issue; I don't think I have ever been pushed so hard to look and buy from any jewelry store I have visited. They wanted me to look around while I waited, they wanted me to look at opals since I asked them about working on an opal ring I have at home, when they brought my watch and wedding band back to me they brought two loose diamonds for me to look at. On top of that they told me that my ring needed a prong fixed. I just had it worked on! I mean really????? I just wanted a watch battery! I had to tell them MULTIPLE times I was not interested in looking at anything or buying anything. Not happy with them being so pushy and won't be back to talk to them about my ring. Oh, and while in there, a customer was swirling his little girl on the floor pretending to mop the floor with her. That is on him, but still.....

Very friendly and professional. The repair department is the best!. We were treated with a smile…read moreand a handshake.

Mark Mitchner will bend over backwards to make sure your needs and wants are exceeded. They are…read morethe best jeweler I have known.

I stop in this quaint little store when I am in the area. The staff is always friendly and…read moreinviting. The store is always very cute and updated with new treasures you need to take home and make yours. They have mixed in new items such as candles that make the store smell amazing, and who can't always use a new candle??! They also have other new items such as some woven potholders and super soft dish towels. I could have taken one of each with me! The store is set up with wide isles so you aren't bumping into things as you walk, so it's open and inviting. It is set up so cute and gives you great ideas to use in your home with the items you take home! Stop in!

We found another home town favorite! Tucked into the Main Street of Bethany, this small store has a…read morelot to offer. Under the store name is the description, "A Store of Multifarious Finds," and it is so true! There are many and various types of items to enjoy here. In the half hour we spent shopping in Booth 1981, we made purchases that ran the gamut of time and interest: antique sugar molds, bracelets, iPhone accessories, and wreaths made from findings in nature. Shopping is easy and comfortable here; lots of room to walk around. My friend was using a walker, and she was able to move without fear of bumping into things. Can't wait to visit again to see what's been added!

We just bought a diamond ring (and my participation trophy band) here and have come in approx. 6…read moretimes. I am not a huge fan of the diamond industry but also wanted to make my fiancé happy, so I took her to look at several places. Diamonds Direct was so easy, transparent, and accommodating that we didn't even finish checking out other places around town. I saw some other review saying the associates were very rude regarding budget, but that was not my experience. I was very plain and transparent that I didn't want to spend over $2k on the diamond (lab-grown), and they were very supportive and helped me make various things cheaper, etc. At no point did I feel like they were rude because I wasn't spending a lot. Cindy was our primary contact, but we also had brief exposure to Dana and Mo. They were all lovely and very helpful. While our order was being prepared, Cindy kept us updated periodically via phone/text. The level of attention and care was very welcome. We did have an issue with a missing diamond we reserved, but they were super apologetic about it and actually shipped in a bigger diamond for the same price, so they took a bad situation and turned it into a positive. To summarize, Diamonds Direct makes it easy for a non-diamond person to casually participate. At the end of the day, I wanted a good deal, my fiancé wanted a big rock; we both ended up happy.

We had an excellent experience at Diamonds Direct!! We picked out my ring in 2021, been married for…read moreover a year now and just now getting around to a review. My ring is everything I wanted and our salesman was so patient with us. Gave us a discount once we told him the ring was a little out of our price range. We also went on a weekend they offered 0% APR financing. Couldn't have worked out better. I still love my ring as much as I did the first time I saw it!!

Had a very good experience here. Took Mom-in-law's watch in for new battery. Turned out the…read moremovement had gone bad. Left watch for cost estimate to replace the movement. Got free estimate in a couple of days. The shop owner could not have been nicer or more accommodating. Will definitely shop there again.

Great guy and super fast. Just needed a watch battery changed out. $5 to $7, and 5 mins of your…read moretime. Voila! Really friendly, small store. Said he had been in the same location for 25 years.