Jamie made buying a bed a really wonderful experience! He was very knowledgeable about his products…read moreand worked to get us into the best mattress we could for our money. A total no stress, no pressure purchase! The best part was he delivered next day! We will be going to Jamie for all of our bed needs! Truly a stand up guy!

We found out about box drop via Craigslist and decided to check it out. It was easy to make an…read moreappointment to view what was in stock the following day. We worked with Jamie and picked out a cooling gel pillow top for our guest room. Hands down the best prices on a new mattress! We got a great deal and was able to get delivery the following day. Jamie hand delivered it! Our guests loved the bed and we're happy with our whole experience. I highly recommend checking it out if you're in need of a new bed without a crazy ticket price. Thanks Jamie!

I suddenly had to help my son find a twin mattress for his new home. I called all the local…read moremattress dealers and all gave me the same quote on their mattresses. After waiting all day, I decided to support a local business owner. The new chain mattress company that came to town is exactly that, a chain. I went in and the owner kindly gave us a discount on a very nice mattress. I cannot recommend another mattress store in GP. Please support local owned and local lived businesses

Went into quality mattress on Friday the 27th of May at about noon to have (2) pcs of upholstery…read morefoam ordered 5"× 201/2" × 41 3/4" The guy obviously didn't want the work because he quoted me $420.00 I declined his offer, went home and got a piece 5x24x96 from Amazon delivered for $67.00.I will not be buying anything from those folks. It's almost impossible to get a customer back when you behave this way I wish he'd just said it's not what we do!

We needed a new mattress so we went to a few places looking at what they offered. We ended up in…read moreMattress Land. Tim greeted us and asked how he could help. We told him what we wanted and he showed us several different mattresses. We found one that felt great. We went home to talk about it and decided the next day to return to Mattress Land. We spoke again with Tim and he helped us order our new Mattress. When it came in he called me and said it was in and if we wanted it delivered right away his guys had an opening. The delivery guys came and in no time delivered the new mattress and hauled off the old mattress. These guys were very efficient, cordial and professional. Thank you Mattress Land. We love our mattress.

I am rating it low for never answering the phone during normal business hours, despite numerous…read moreattempts, and for also never returning any of several voice mail messages.

We have no purchased 2 beds from this location since it opened. Each time we have had great easy…read moregoing experiences. The last time we had the pleasure of being helped by Tristan. Great! Great service! Great knowledge! Thanks for making a pain in the rear chore much easier.

I purchased a Sleepy's Signature SUB-0°® Triple Cooling Pillow and I absolutely love it! I went…read moreinto the store a few times trying to decide on a pillow. The service was excellent! Nate went above and beyond in making sure I was getting the right pillow. Four year ago I purchased my Sealy Hybrid mattress from this location and it is the best mattress I've ever slept on!

We were looking for a great deal on a mattress and box spring set. Luckily we gave this place a…read moreshot. Not only did we get a great deal but they also threw in delivery at no extra cost. Willem made the whole process super easy and made us very happy. We're referring everyone to him for any bedding needs. He went above and beyond our expectations. Thanks so much!!!!!

I have been in here a couple of times and each time Will has been exceptionally helpful. When I…read moreshowed up I needed a few items right away and Will made sure I left with them loaded on the car and for a great price. I recommend this place when shopping for beds.

The sales rep for Gates Furniture Was Kenze she knew the…read moreproduct we purchasing well it made it easy to make the purchase like all the options ect. It's was a pleasure doing business with Kenze and Gates Furniture. Sincerely, the Abels Gilbert and Naida

A few years back we had to furnish an entire new home. We found an awesome sales guy and he did an…read moreamazing job putting orders together for us. Every single delivery was free. We spent a ton of money here and we were happy to support a local store. I stop in every so often to look around. The sales staff seem a little more pushy than before. I often find some really great pieces, but sadly I will never pay a $200 delivery fee, which apparantly is what they charge now unless you cave and purchase the protection plan they sell. I'll be back when they offer resonable delivery prices.

Thank you, thank you, thank you! OK, so we had a tenant's…read morerefrigerator die at a rental property. I called Active and spoke with Craig and explained the situation... They had a 'preowned' fridge that would fit the space. (W/6 mo warranty) So I asked the million dollar question, when could it be delivered? Craig said he would call his delivery guys and see if it could happen today, but worst case tomorrow. He called back in a few minutes, and said it could be today I provided the address and tenant's phone number to set up delivery... Scooter called to verify delivery and it all came together TODAY! I should note here that I tried HD & L and soonest delivery for new was 8 days--let that sink in--8 days! I also put callers out to 2 other local businesses, got VM and am still waiting on a return call. So 5 Stars and we have a happy tenant and all is good. Thanks Active Appliance Dan D Grants Pass

I recently purchased a Fairly new Amana Washer and Dryer set from these Grifters,, the washer was…read morenot balanced and made a terrible Racket. They picked it up, returning it a week later telling me it's Fixed. Upon using the washer it was still not balanced and made the same Noise as before. Steve offered to swap out the Amana set with a much Older Kennmore set. I agreed, upon using the replacement set the Dryer Screeched like metal on metal brake pads, unbearable to listen to. So again Active picked up the Dryer returning it several days later, telling me it was fixed. NOPE upon using it the Screeching sound was still present. Next, Active swapped the Kennmore Dryer for an Old Maytag Dryer. Active told me the Maytag Dryer worked great.. NOPE the maytag Dryer does not Spin, makes noise and doesn't work, I AM NOT KIDDING.. Absolutely Fed Up I Demanded they pick up their dysfunctional equipment and refund the $795I paid. As of 10/27/23 ACTIVE REFUSES TO TAKE CARE OF THIS. I will see Active in Court soon I am Sueing them for Fraudulent Practices and seeking Maximum Penalties for Deceptive Business Practices.

Cindy f is a competetor employee. We bought a range new, no problem, factory warranty, works greatread more

We bought a refrigerator from Active and it hasn't worked since the first day. We called them and…read morethey gav3 us the repair service number. It's brand new! They aren5 authorized to take it back! The service number we called said they have no service people in our area Day three we have a 2000 dollar broken refrigerator! Customer service sucks!