These guys are TOPS…read more Quick response, fair pricing, and truly excellent, professional work. Meir (the owner) got in touch right away and was able to schedule me within 24 hours. I have a 15-year-old hide rug that had never been professionally cleaned. Moses and Gustavo showed up right on time, were professional and courteous, and did an outstanding job. The extracted water was literally black. Now the rug is popping and smells incredibly fresh. Highly recommended. I would absolutely call them again for any carpet or upholstery cleaning needs in NYC, especially after this winter. Five stars.

They are absolutely amazing! They went above and beyond and even got a stain out that we thought…read morewas not coming out! They even did some Lint removing which was not included but above and beyond. Cannot recommend them enough. Before and after photos speak for itself.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

The NYTDR team was amazing. They were very supportive after a flood in my building destroyed my…read morebathroom. They took me through every step of the process, and were always available to answer my questions. Quana George, who was the project manager was extremely helpful in answering all my questions the same day by text or email, and made the entire process much easier. Perry, Michael, Noy, and the entire team were a pleasure to work with. My new bathroom is beautiful and the quality of their work is fantastic. Thanks NYTDR.

I was so glad I found this service to help ease my own fears. I was given a reasonable quote for a…read moredeep cleaning service (I am a cancer survivor and asthmatic so you can imagine why I was so concerned for our new world of Coronavirus fear). The service was quick (next day) and thorough and extremely professional. It may not be a complete solution, but a deep cleaning and sanitizing offered me peace of mind in today's crazy times.

Came in my store sprayed the vents and cleaned all the walls, ceilings, and floors. Very punctual…read morearrived next day on time. Great service with Rick.

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

Look no further! Mike and his team are the experts for mold remediation in your home! Mike did the…read moreevaluation, very thorough, knows his stuff. Responded to my request for an evaluation and estimate within 24 hours. His team came, Scimone and Andreas, holds a license in mold remediation, they were fantastic! Very respectful of my home, very knowledgeable of molder mediation, and the process, explained every step of the way. Thorough courteous, it couldn't have gone any better! After having vetted 2 other companies that were "really off base", I was so glad to find Mike and his company. In fact, I had another issue come up a couple of months later and had Mike and his crew come back for another job, which would mean two jobs this year just within six months. I can't recommend them enough! 5+ stars.

Holy flood, .I called David at Water Restoration of Manhattan, he came out with 7 guys equipped and…read moreready to work as if it were a regular time of day. He definitely heard our cry for help. As we were all groggy, we were greeted and acknowledged professionally by all staff and team members. Water Damage Restoration of Manhattan helped 4 families in a matter of a few hours and on behalf of everyone we would like to say THANK YOU!

Honestly one of the most frustrating problems can be water damage, so I stressed out as usual and…read moredidn't know what to do or where to start. My friend told me to search online and so I did. I found this company which has great ratings and reviews, yet I was still a bit skeptical from previous experiences with different companies. However, I decided to give it a try and I truly think it was the smartest decision I made in a while!!! Not only that they were super professional, but they were also very patient and friendly and knew how to deal with my crazy frustrated attitude which really surprised me. They literally guided me step by step, whats happening and how to deal with everything in the mean time. They sent a very knowledgeable technician in no time and he knew right away what needs to be done. It's crazy to say that not only that everything is fixed it even looks cleaner and better than before. I'm usually a critic but I think for the first time there's nothing bad I can say about the service I was provided. They really made me feel like the whole company from the person who answered to the technician who came to my house was built and personalized to me and my situation. Although, this kind of service and feeling is priceless, and I would gladly pay whatever they would ask for, yet they were still very fairly priced, and I would strongly recommend them to everyone that should need this kind of service, and will call them again if needed with no hesitation!!!

I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom…read more As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended.

I had a water leak in my garage and dining room, and it was extremely stressful at first. From the…read moremoment I contacted 1-800 Water Damage, Eddie and his team responded immediately. They showed up quickly, assessed the situation thoroughly, and reassured me that everything would be handled properly and without hassle. Eddie was incredibly responsive to all my questions and concerns. He took the time to explain the process clearly and made sure I felt comfortable every step of the way. What really stood out was that I didn't even have to deal with the insurance claim myself -- they handled the entire process, which removed a huge burden during an already stressful time. The team was professional, punctual, and respectful of my home. They arrived on time every day, kept the work area clean, and made sure everything was organized before leaving. They were courteous, accommodating, and truly went above and beyond to make this experience as smooth as possible. Water damage is never easy to deal with, but they made the entire process simple and manageable. I highly recommend them to anyone dealing with water damage issues.

They never even spoke to me directly. Did an inquiry about updating our kitchen. After 3 days,…read moretheir text response was view of our home indicates inability to pay and us wanting cheap materials. I asked for our ceiling to be redone, recessed lighting, new floors, countertops electrical. Etc. My house is paid off, so yes I can pay. Just because I jave not yet updated my siding, doesn't mean that everything inside all apts hasn't been remodeled. And what does bot being right next to a subway station have to do with whether it's worth you doing the remodel? I hope that you guys do no business and you suck. I will also say this message I received may have been intended to be internal only, but they messed up sending it to me Thanks

Yaron and NYHR helped us navigate a very tricky emergency renovation. They were extremely efficient…read morein meeting our timeline, and dealt directly with our insurance company and building management. The work was done beautifully. Highly recommended!

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

Johnathan was wonderful - prompt, detail oriented and went above and beyond with excellent service…read more Thank you, Johnathan! I'll call Roto Rooter again and ask for you if ever needed in the future.

Despite being the operator and lead holder and being able to make changes to my space - they wanted…read morethe owner (not management company but owners on the phone) before changes were made. If you're in NYC, I'd suggest using another option. They also sent an unlicensed plumber to quote me.

Kevin from Radford Restoration was such a blessing!…read more After water leaked through the roof of my condo, my upstairs ceiling was a mess. Being part of an HOA, I was told the inside repairs would be my problem. I had no idea where to turn, or how to start this process, so I reached out to my local FB page. Kevin was one of the first to offer to help, providing his website and even DMing me immediately. I got a flood of comments but chose to give Kevin a call first. This was the best decision I could have made. Kevin was extremely forthcoming, friendly and unbelievable helpful. He took the time to talk with me and even offered to go to my condo asap to look at the damage. He went over the same day and called me immediately with his thoughts and advice. I never felt pressured to work with him or that he was rushing me to make a decision. In fact, it was just the opposite. He told me I could call him anytime and ask him any questions I had even if I don't use him. Spoiler alert, I totally used him. A no brainer! From start to finish, Kevin came through for me. He showed up on time, his crew was respectful of my property, he communicated every step of the way, took photos, and even went above at beyond by being the middle man for me with my adjustor and insurance company. I was super stressed at the beginning of this journey but Kevin took all of that off my hands. Kevin and his crew completed all the needed repairs in the upstairs loft and bathroom areas that were affected and were in and out in 3 days tops. They left the house immaculate, took every precaution, and made this whole process a breeze. I can not recommend Kevin enough and will sing his praises to anyone who will listen. Bottom line: Kevin is my go-to guy now and he should be yours too.

Great people, great and fast service. We need needed a big hole patched and reinforcement for a TV…read more Well done.