I just moved to miami, I visited this clinic, when I tell you NO SENSE OF URENCY. Even before…read morecoming into the waiting room the wait took forever. I had to ask them when was I going to get called....... I literally just asked if they know I'm in this room waiting and the girl just said "yes." It doesn't even look busy in here, it's so frustrating. My Uber dropped me off at 10:30 it's not 12:13 and still have not been seen, or acknowledged in this room. They need a little more sense of urgency, they also need to acknowledge the patients and let them know what's going on for example once they get text to come into the room, there should either be a nurse waiting already or a nurse to immediately come in and say something like "Hi (xyz) I'm (xyz) I'll be with you in a moment I just have to....."

If you come for the free STD testing: be ready to wait minimum 2+ hours. I've been using this free…read moreoffer for the last years because, why not!?! It's totally not well organized at this location. Not fun as great this free opportunity is. Free does not mean convenient, for that you better go to the other locations. Best one is North Miami, in and out under an hour. I do love the store, you get to do some shopping at Out of the Closet. And don't be embarrassed to grab some free condoms:)

It was a sunny afternoon in Midtown, December 17th 2021. I needed to have an Antigen test required…read moreby my employer. I visited the Fast Labs behind Taco Bell Midtown. I needed a Rapid Test asap. I was greeted by a Fast Labs Tech. She was short, chubby, and brunette. didn't see a visible name tag. I paid for an antigen and blood type test. As we are speaking, i'm being processed at the same time. First was the Antigen. Next was the blood type test. This woman pricked me in the middle of the conversation with her about the blood-test procedure. Mind you, my blood was leaking everywhere, and the cart , in the midst of her saying " She likes to see grown men cry ". Weird. She's wasn't prepared obviously as my blood is spilling all over the medical cart. She proceeds to wipe my blood up with paper towels , as i'm chastising her about her unprofessionalism over what just happened. And the incompetence of her poor job handling my open cut. Not a good experience. Where does Fast Labs find these workers? In a Cracker Jack Box?? No Bueno !

I had a great experience here as I was feeling nauseous and under the weather! Jaime was so helpful…read more-it was quick in and out on a Saturday! I'm feeling so much better already! Highly recommend

I've used IV House twice and I had an amazing experience both times. They are conveniently located,…read moreand the ambiance is excellent. The nurses are knowledgeable and I had a relaxing experience both times. I went in the first time to get a quick fix for a hangover and it did the job! The second time I went in, was for a custom IV, and the experience was just as good as my first one. I would highly recommend IV house.

I have been going to CityMed for awhile for my Physical…read moreTherapy Erica the Manager of the Office is very professional, efficient, and great customer Service Always with a smile and keep make sure appointment are Kept The Therapist are Great!! Very efficient and you can tell they really are here to help

If you are really hurt and suffering in pain, this is the wrong therapy office to visit…read more They do not give personal care for you whatsoever.

"I had an excellent experience with Dr. David Baghdassarian at Borinquen. He was very professional,…read morekind, and attentive. He made me feel comfortable and listened to throughout my appointment, and he explained everything with patience. You can truly tell he cares about his patients. I'm very happy I found him and would definitely recommend him "

I am extremely disappointed with my experience at Borinquen Medical Center. I had an appointment on…read moreJune 24, and during that visit I was told I had been given a 6-month prescription refill. It hasn't even been a month since that appointment, yet when I went to the pharmacy, I was told there were no refills available. To make matters worse, I was never notified that my provider had left the practice or that there had been any changes to my care. This is the second time I have experienced poor communication from this office, and it has caused unnecessary stress and inconvenience. Patients should not have to discover these issues only after making a trip to the pharmacy. Better communication and coordination are essential, especially when it comes to ongoing medications. I hope Borinquen Medical Center takes steps to improve its communication and ensure patients receive the continuity of care they deserve.

This was one of the most disappointing experiences I have had with the healthcare system…read more I arrived for my mammogram, and upon checking in, I was asked to provide my prescription--even though I had already submitted it when scheduling the appointment (they won't even schedule the exam without it). Jackie, the lead at the front desk, immediately suggested that I reschedule. It is unbelievable that the office could lose the information they already had on file and then simply ask patients to reschedule instead of making any effort to find a solution or retrieve the documentation. The lack of accountability and willingness to help was extremely disappointing.

I have been coming here for many years and, in the past, have always been greeted by friendly,…read morehelpful, and courteous staff at the front desk. Unfortunately, my most recent visit in May was a very different experience. When I arrived, I struggled to get in because the buzzer was not working properly. Despite there being no other customers waiting, the front desk staff appeared to ignore me as I stood outside trying to gain entry. They were sitting at the desk on their phones and made no effort to assist until I was finally able to get their attention. Once inside, the experience did not improve. The staff seemed uninterested and inconvenienced by having to help me, and the interaction felt far from welcoming. To top it off, no one acknowledged me or even said goodbye as I left. Additionally the facilities are a bit weathered, the bathroom has broken items, and generally the place does not have the same feel it once did. The experience was disappointing, especially given the consistently positive experiences I have had here over the years. I hope this was simply an isolated incident and that the level of customer service returns. I don't know what has happened, if management has changed or if it's just a bad apple situation either way I hope it is corrected soon! PS - Also never got my results, and my doctors office didn't either, even though I filled out the paperwork to have results sent to my doctor....