Went in October to schedule for cataract surgery. Cataract surgery in October. Charged $50 fee for…read morerefraction that insurance would not cover before we ever left the check out desk. Told to come back for follow up in December which we did . Asked to pay another $50 for a refraction. Wasn't given a prescription for glasses but told to come back again in March for a laser treatment. Why keep charging $50 for uncovered refraction . They do not tell you this before you have it done either. Just try to make next appointment and demanding $50. No wonder they have such a nice building. I suspect they do this repeatedly to every patient. Absurd!!

When I went in for my first visit for the removal of cataracts all of the test that was performed…read morewere not overseen by a physician, Staff members were the ones that made all the decisions on which lens would be placed in my eyes in surgery. Dr. Zogsby never checked behind these staff members. I assumed (my mistake) they knew what they were doing so I put my trust in these decisions. Before this surgery I never wore glasses but I was seeing through a slightly cloudy film that I was told was due to the cataracts. I approved of having the surgery because staff members told me I would have a new lease on life because I would not need distance eye ware which I didn't have to have anyway (but I may need readers which I was already using for up close work) Dr. Zogsby came in the examination room just to tell me he would be doing the surgery. On the day of surgery I was given a small amount of anesthesia and the procedure began. He talked about his son playing ball with the nurse the whole time (which was approximately 10 mins) He never addressed me other than when he was finished at which time he said "You did great" and walked out. When I went back for my checkup my vision was 20/20 but 2 weeks later it had deteriorated to 20/50. I was told it may take several weeks before my brain may accept the new lens. I took them at their word, so I scheduled the second eye for the same surgery. The second eye was much of the same outcome 20/35. I was struggling to see and couldn't drive due to this deterioration. When Dr. Zogsby said it may be a some other underlying condition that I have he tried to say I may have the beginnings of glaucoma at which time he gave me a eyedrop that was suppose to help with pressure on the optic nerve. These drops made my eyes blood shot and burned constantly. My opinion, is that the lens that was placed in my eyes were reversed and now after 7 months of this struggle I returned to my regular eye doctor and he told me I would need glasses that would somewhat correct my sight. He also said there was no sign of glaucoma and high pressure. He told me to stop the drops at which time the burning a redness disappeared. I think this clinic is relying on staff member's to do the doctor's job. Some of the doctors may have a great outcome but I would not recommend this clinic at all. You never know which doctor you will get. Please do your homework before letting anyone touch one of your most precious senses.

When I leave there I feel as though my exam was done correctly. My vision had changed and my new…read morecontacts be prescription is perfect. They are always so friendly. And organized.

By far the best eye exam I've ever had. Dr. Strickland is very friendly and knowledgeable and made…read moreme feel like I was speaking with an expert - as it should be! Most importantly, he didn't make me feel rushed or as if I was just another patient. The office staff was eager to schedule my appointment and very accommodating when I arrived. I thoroughly enjoyed my experience and look forward to a lasting relationship with this clinic!

Completed my surgery here 11/25/24. No complaints. Highly recommend this office for anyone…read moreconsidering the process. Staff are friendly. Entire process is explained thoroughly to ensure understanding. Pre and post care is amazing. I am two months post op and love my results.

I had my topography lasik procedure done in August of 2021, so 3 years ago now, and it has been the…read moreBEST decision of my life. Dr. Machat and the ophthalmologist gave me a second chance at sight and absolutely changed my life. It has been 3 years since the surgery and I still see just as clearly as I did the day after surgery. They understood my severe anxiety issues, they were patient with me. Everything happened so quickly too that it didn't allow me a chance to back out and talk myself out of it and I'm so glad because this has been an amazing amazing amazing experience for me. My husband and I came in on a Wednesday to see if I qualified for Lasik at all, after the testing, which was thorough but quick, we were explained the options and the costs. My husband and I decided to go ahead and pay upfront in full and scheduled my procedure for that Friday. So I had one day to freak out and then I was in the procedure room! Highly recommend this lasik institute, the staff, Dr.Machat and just getting lasik in general. I was on the fence about it but I would gladly do this procedure over and over again every year if I had to to have these same results as I currently have, even 3 years later. Also, don't get discouraged if your regular eye doctor tells you that you're "not a candidate" for lasik and that it "would never work" because sometimes those doctors are wrong or are just trying to make more $ off of you. This has been the best decision I have ever made and so thankful my husband pushed me to do it because he knew how much it would help me.

Toyos clinic was great, very personable and put my mind at ease…read more Staff was caring, compassionate and I was out of all appointments within 1 hour. Trust me, they are the best!

Dr Roland Toyos did a procedure that immensely helped my dry eye. If you have eye I would visit…read moreToyos Clinic. They are specialists in this field

keep cancelling appointments because out of town,this is 2 years in a row and then it takes forever…read moreto reschedule

From the owner: We are complete Optometric clinic that specializes in everything from treating ocular disease,…read morecontact lenses, eyewear, and lasiks evaluation.

As part of another doctor's efforts to chase down the cause of my constant headaches I was sent…read morehere for an eye exam. The exam is very thorough and the eye pressure test here is done by pushing on your eyeballs with a tool that resembles an ink pen. I've had a pressure test performed at another office and they shot blasts of air into my eyes to measure pressure. It was a very unpleasant experience. Well, both methods are uncomfortable, but if I had to choose a preferred method, it'd be the pen-like tool. Dr. Garrett is friendly and professional. She explains as she goes along so you can relax a bit more. The desk help is always smiling and helpful. There is an in-house eyeglass frame station with people willing to help you decide. In my case I didn't need glasses, but if you want custom sunglasses they will hook you up with that also.

Despite more then 10 phone calls I did not get info on the costs nor any other clear info…read more That's not the way to go ps of course I cancelled my upcoming surgery

I have been seeing Dr. Brown since 2004. I have had FEW negative experiences there. The one or…read moretwo was simple over booking on their part. BUT, Dr. James Brown is REALLY good at what he does. He performed Lasik surgery on both of my eyes June 2, 2004. My eyes have been awesome since then (well, until I developed cataracts anyway, and he will take care of those when the time comes.). I have nothing negative to say about Dr. Brown. Give him a try.

I wish no stars was an option because no service is what they'll give you…read more I was referred by my optometrist who informed the center I was pregnant and interested in a lasik consult. They made me an appointment and I arrived and was sent away for not being out of contacts for 2 weeks prior to the appointment. I was rescheduled for 2 weeks out and inquired the cancellation policy, as I was pregnant and due soon. I come back two weeks later after being out of contacts for that time. I waited for an hour and then was told I could not be seen for a lasik consult until after pregnancy. There were multiple customer service failures in this scenario. When my referring optometrist sent my info in, why did they even make the first appointment? When I arrived for the first appointment and was sent away, why wasn't I told then that pregnancy would prevent eligibility for a consult? Why was I not sent away before I sat in a waiting room for an hour? Why was my $100 consult fee still charged? This office has no respect for customers time.