Went in October to schedule for cataract surgery. Cataract surgery in October. Charged $50 fee for refraction that insurance would not cover before we ever left the check out desk. Told to come back for follow up in December which we did . Asked to pay another $50 for a refraction. Wasn't given a prescription for glasses but told to come back again in March for a laser treatment. Why keep charging $50 for uncovered refraction . They do not tell you this before you have it done either. Just try to make next appointment and demanding $50. No wonder they have such a nice building. I suspect they do this repeatedly to every patient. Absurd!! read more

When I went in for my first visit for the removal of cataracts all of the test that was performed were not overseen by a physician, Staff members were the ones that made all the decisions on which lens would be placed in my eyes in surgery. Dr. Zogsby never checked behind these staff members. I assumed (my mistake) they knew what they were doing so I put my trust in these decisions. Before this surgery I never wore glasses but I was seeing through a slightly cloudy film that I was told was due to the cataracts. I approved of having the surgery because staff members told me I would have a new lease on life because I would not need distance eye ware which I didn't have to have anyway (but I may need readers which I was already using for up close work) Dr. Zogsby came in the examination room just to tell me he would be doing the surgery. On the day of surgery I was given a small amount of anesthesia and the procedure began. He talked about his son playing ball with the nurse the whole time (which was approximately 10 mins) He never addressed me other than when he was finished at which time he said "You did great" and walked out. When I went back for my checkup my vision was 20/20 but 2 weeks later it had deteriorated to 20/50. I was told it may take several weeks before my brain may accept the new lens. I took them at their word, so I scheduled the second eye for the same surgery. The second eye was much of the same outcome 20/35. I was struggling to see and couldn't drive due to this deterioration. When Dr. Zogsby said it may be a some other underlying condition that I have he tried to say I may have the beginnings of glaucoma at which time he gave me a eyedrop that was suppose to help with pressure on the optic nerve. These drops made my eyes blood shot and burned constantly. My opinion, is that the lens that was placed in my eyes were reversed and now after 7 months of this struggle I returned to my regular eye doctor and he told me I would need glasses that would somewhat correct my sight. He also said there was no sign of glaucoma and high pressure. He told me to stop the drops at which time the burning a redness disappeared. I think this clinic is relying on staff member's to do the doctor's job. Some of the doctors may have a great outcome but I would not recommend this clinic at all. You never know which doctor you will get. Please do your homework before letting anyone touch one of your most precious senses. read more

I have now had the surgery on both eyes. I read the two previous reviews and I can only say these people obviously got up on the wrong side of the bed, perhaps every morning. I received the very best care. Everyone was cheerful and nice from the people at the desk to surgery and everyone in between. Dr. Johnathon Zoghby was my surgeon and in just 3 days I have to remind myself that I had surgery. Perfect work. I am so glad you are so near. God bless each one there. Hardly any wait time, by the way. I got there at 7:00am and was on my way home at 8:30am. Amazing. I do want to say thanks so much to Dr. Farmer. A few days before surgery my BP started going up,so I went to my primary care physician to see what I should do. I had two other meds that I could take, but I didn't know if it would drop too low. It had before. The night before I had missed the call that I was to receive and I really needed to talk to someone at Raynor, so I called the number given on the phone. Dr. Campbell called back in just a few minutes. I told him the problem and that I wasn't anxious about the surgery. It was more about anxiety over my BP or sugar being to high and not being able to have the surgery. Dr. Farmer walked me through what to do and I calmed down and everything went great. So thank you Dr. Farmer. So grateful for your guidance, and calming demeanor. Again God bless you all. read more

If the skill of their so called doctors is anything like the incompetence and rude behavior of the front desk, not only did we not reschedule, they would not touch my blind dog. read more

Would not recommend. Excessive wait times, doctors rushing through appointments, and marginal cleanliness of facilities. After 2 visits decided to go Mississippi Eye Clinic. Prompt, professional, and immaculate eye clinic. If you value your eye health and eye care, I would highly recommend going there instead of Rayner. read more