Very professional and friendly, and staff know pretty much everything about Telekom services…read more(especially when compared to the Bonn city Telekom shop!). They get things done quickly and with a smile, and go the extra mile to make sure you are happy. English speaking staff seem to always be on hand.
Tip: duck into the lobby of the corporate office next door and grab a seat at the Starbucks - there's 3 hours free WiFi on the Telekom Hotspot!