After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

If possible, I would give them no stars. Although they did put prescription lenses in my RayBan…read moreframes, they broke after 12 months because the lenses were cut improperly, causing my frames to crack slowly and eventually be totally useless. I asked them if they could do anything for me and they said this was "normal wear and tear." I also had to have my glasses re-shaped several times and they were generally short with me about it. They actually still bother me because they made it such a hassle to re-work the frames. Generally crappy service and rude people. I wouldn't go back.

I have been going to this practice for years and just love it!! They have the nicest staff and Dr…read moreMcPherson herself makes you feel so comfortable. I wear contact lenses and suffer from dry eyes and allergies. During my exams she always looks through my records and asks about past issues and informs me of any new medicines that could help me. A few years ago I suffered an eye injury and Dr McPherson saw me several times over the course of a few times to ensure it healed properly- but only charged me for 1 visit!! Their contact lense prices are reasonable and they offer coupons. Don't be afraid to ask for free samples too. Oh! My favorite part- you know that awful glaucoma air puff eye test you normally have to do? They use the latest technology that photographs your eye in a quick second. No need for the air puff test!

This is a very different kind of practice review!…read more 1) First of all, it has stood the test of time -- my opinions have not changed, other than to reflect the positive movement over time as I have adjusted to bi-lateral cataract surgery. You might take some significant positivity from the simple fact that after slightly more than a year from my last visit to the office, I remember the people's names below. 2) I happen to be DEAF -- this means that my EYES are significantly more important to me than they are for hearing people. I NEVER TAKE THEM FOR GRANTED! Any impairment of my eyesight has a super major impact upon my life and my abilities to react with the world around me. My eyes ARE my ears also!! 3) In general, this practice distinguishes itself from others, including hospital based practices, for exceptionally strong, people oriented, very friendly and genuinely caring STAFF! Lets start with the font desk, LAURA -- she's a gem! The paperwork can be confusing, she takes care of ANY problems so that they never crop up again! She's vivacious and always had a personal comment to make the visit pleasant and actually enjoyable. Allen -- he's definitely a plus on the office and technical side of the practice! He manages very complex scheduling needs, and manages to rearrange appointments when sudden impact events require changes!! He's also very adept with some of the technical testing machines as well!! He's a very positive guy. Sam -- he's the chief technician in the office. Sam manages to be super efficient, while being genuinely friendly and open and encourages engagement with his patients. Never fear asking Sam questions! If he cannot answer, he certainly knows who can -- and I suspect he tips 'em off because these others lead their arrival in the exam room with the answers!! This is a major plus for the practice! Amanda -- she's a part of the technical staff, and closing in on Allen and Sam in terms of her abilities. The medical staff I interacted with were Drs. Stewart, Dexter and Heater: Dr. Stewart is a world renown eye surgeon famous for his work with Lions International, the group that referred me to Eye Surgeons of CNY when another practice seriously dropped the ball. This is one busy physician!! Still, he found the time to meet me during my first visit and got to know me a bit -- which honestly, was not expected! It DEFINITELY was appreciated! Dr. Dexter is the most active surgeon in the practice. He's friendly, engaging, and actually manages to remember personal details from conversations not part of the patient chart!! Outstanding!! This man is tops in his field -- and gave me corrections BETTER than 20/20 which have held. I'm in awe of what I can see, which is significantly better than I had been expecting. Dr. Heater is the practice's Doctor of Optometry. She participates in the pre and post surgical evaluations. Dr. Heater is vivacious, efficient, and very effective with what she does!

I had Laser Cataract Surgery and paid $3100.00 extra for the best lense on the market. Dr Dexter…read moreand his staff were very professional and explained everything in advance and that i did have other options, but this was the best chance to free myself from the glasses that I had been wearing for the last 25 years. It has been 10 days since my surgery and I do not need my glasses except for very small print. I am very happy with the results and would definitely recommend Dr Dexter and his staff to help you with your eye problems.

Waiting over 1 hour and 15 minutes before seeing the virtual doctor. I also had to keep repeating…read morewhy I was there as if they didn't commute or read paper work.

horrible service, some of the people acted like this was their first job or maybe even their first…read moretime existing. they overlapped my appointment when I had already cut prior plans short. when i went back out to my car they chased after me saying they could "fit me in" regardless of it being my appointment time?

friendly, explained everything, relaxed and professional atmosphere,…read morewouldn't go anywhere else.

From the owner: Eyes are important indicators of overall health, and comprehensive eye care goes beyond a…read moreprescription for glasses or contact lenses. At Skyline Optometry, we take the time to get to know you, your eye care history, and your vision needs. Please contact us today for more information.

I've been having a troubling time with this office. The staff are very kind, however there has been…read moremany issues with my orders. My appointment was in November at which time I had ordered Trial Contacts and they said it would be either delivered to them or my home address. All of November and most of December passes. No calls and no deliveries. After Christmas I had called them to follow up and inquire if my contacts had arrived yet since they weren't delivered to my home. The staff said that they were delivered to their office last month (no one notified me of this), but they cannot locate them in the office. They had multiple staff searching in the back with no luck. The staff then said since they lost my contacts that they can order 2 trial contacts to make up for it. I agreed to this gingerly. They said that the contacts will arrive in one week. A week passes and I call them for a follow up, the staff reported that my contacts are on the delivery truck set to be delivered at 9pm and that they will call me the morning after. The morning after no one called. I called their office at 5pm yesterday and the staff reported "We don't have them it usually takes 2 weeks." I told them that the staff yesterday informed me that they were on a delivery truck for last night. The staff then stated "We have different tracking systems and sometimes they're not right." I am also waiting on a pair of glasses, but I had just ordered those last week so I know those take time, but it has been 2 months waiting for trial contacts.

Got an early appointment and they checked me in pretty quickly. Everyone was very helpful with…read morequestions I had. I needed an eye exam and Dr Brackley was wonderful. I was having several issues and she listened carefully, did a thorough exam and was able to figure out and explain and help with all my problems. It took a while, because I had to have my pupils dilated, but I used the time to look for my new glasses.

The office is professional and courteous, from reception through post-op.read more

My wife Mary went to get eye exam for eyeglasses. Help were friendly but unprofessional. They said…read morethey didn't have the prescription because computer doesn't work "all the time". We left without the prescription because they scheduled test for amd and had difficulty getting the prescription in the meantime so she can get glasses for motor vehicle licence renewal. It seemed like we were being taken on a ride and being doom and gloom about her situation and decided to go to Duke Hospital for professional help.

Cataract surgery went very well. The results have been ask that I could wish for. Time management…read moreis an issue at the office. I arrived a few minutes early to my follow up appointment. Didn't see a doctor for an hour after my scheduled time! I feel it's inconsiderate since my driver had to take time off work. Running an hour late is not a good practice.