Great staff. Very friendly and helpful. Dr. is quiet but very thorough and professional. I am very…read morepleased!

Hardly any waiting time as in I don't think I even waited five minutes before they called me back…read moreand started the process, I love the machine they use that makes it to where they do not have to use the drops to dilate your eyes causing you to not see well and be so sensitive to light for several hours after an exam. With this they can see in your eye without causing those bad side effects! It's truly amazing. The eye exam itself was wonderful, any questions I had were answered kindly and thoroughly. Lastly the staff, all the staff was very kind and knowledgeable. I will be going back and I also will be recommending them to friends and family!

I am writing this to warn others about the conditions and administrative negligence at this office…read more My experience over 15 months was consistently poor. The waiting room is always packed, and the wait times are extremely long--frequently much longer than the actual time spent with the provider. Once you finally get back, you are rushed through in under 15 minutes. On top of the long waits, the facility is visibly dirty and does not meet the standards of cleanliness you would expect from a medical office. The only positive part of this practice is Melissa. She is the only professional, helpful, and kind person in the building. It is a shame she is the only one there who seems to care about doing their job correctly. I would recommend looking elsewhere for a cleaner, more attentive, and more accurate medical provider.

Everyone was very sweet store very neat and such a great selection of so many productsread more

I have always been pleased with the quality of service, price, and convenience of this pharmacy. I…read moredo all of my business there.

I have used this Drug store in the past, when I had to. It is okay, the prices are moderate the…read morestore itself is clean and they have a nice selection. However every time I had to wait for my prescription to be filled, it took up to an hour, sometimes more. Other than that they are okay, I preferred to get my prescriptions elsewhere however.

My mother was a patient at this practice for nearly four years. During that time, one of the clinic…read moreemployees was involved in a personal criminal matter with her outside of the office, ultimately pleading guilty and entering a diversion program. After the employee became aware of my mother's identity, we later discovered through the patient portal that the employee had accessed my mother's medical records, including urine drug screen results. Shortly after court proceedings related to that criminal case, my mother was discharged from the practice and was told it was due to a "conflict of interest." We contacted the practice seeking answers regarding the employee's access to records, the circumstances surrounding additional testing, and the basis for the discharge decision. Unfortunately, rather than providing transparency and accountability, the practice's handling of the situation left us with more questions than answers. Patients deserve confidence that their medical information will be protected and that concerns involving potential conflicts of interest will be thoroughly investigated and addressed. Based on our experience, I cannot recommend this practice.

Very rude staff Office needs to cleaned…read moreDo not recommend One staff member actually told me I was better off dead, because I was not responding to the Rx

absolutely the best pharmacy i've ever had the pleasure of getting all my prescription needs meet…read moreever !!! the staff is always very friendly and knowledgeable about every prescription i take and really knows all the insurance laws regarding my insurance plan. i give chase pharmacy a 5 star rating because they make me feel important and always take care of all my prescription questions and needs. yes 5 stars to chase pharmacy and you don't have to look anywhere else they got you covered. lennie scott.

The best Pharmacy I've ever been to. I won't go anywhere else. All of the employees are like…read morefriends. They even know who I am when I call without seeing my face. Love them!

I live near this pharmacy, and I was tired of the impersonal service and long waits at the big…read morechain pharmacies. So I moved all my prescriptions to New Hope Pharmacy. I am really glad I did , as their personal service and small -town charm make going to pick up my meds so much more enjoyable. Their prices on OTC meds are very competitive too. I highly recommend this pharmacy.

i'VE BEEN using New Hope Pharmacy since 2010 and is without a doubt the best pharmacy I have ever…read moreused and it's not even close. All the ladies have been there forever and it's a well oiled machine over there. I would highly recommend this pharmacy to anyone and even to those who are tired of the Wal Marts, CVS and any other chain Pharmacies. Very rarely will you catch them without your medicine and once you become a permanent? Again, you will hardly ever see them without your medicines.

Located Dr. Frazier Coln here a couple of years after she departed Pratt Ave. so I tried this new…read morebusiness in Owens Cross Roads. The hygienist was friendly and not painful at all; the initial exam included x-rays, normal cleaning, and an ultrasonic scaler. Highly recommend. If you have Verizon, look in blocked folder for their messages before appointment, They got me in quickly even though their new patient messages had been blocked by Verizon (another guy was there at same time and neither of us had received any notices).

New to the area we needed to establish ourselves with doctors, etc. We have been delighted with…read morethe doctors, lab people, and receptionists. Could not be more pleased. We definitely made the right choice by choosing Highpointe.

Through the many years Dr Maggie [Belue] and everyone there took care of my mom. Always listening…read moreand making everyone feel like family. I became a patient as well. They do have the initial paperwork but all offices do that. If you're tech savvy they do have a patient portal for you to review and interact. Or the best is just calling them as everyone is so helpful and friendly.