Visited for first time today for their bogo hydro facial. Esthetician Jen was fantastic. Never had…read moreone before and she walked me through every step. Very knowledgeable. Building and decor was also very nice. Would recommend to other people. They had a whole bunch of other services too (massage, sauna etc)

I recently went for a massage and facial. It was easy to make an appt. at a convenient time. Both…read morewomen who provided the services were professional and kind. They were on time and I didn't have a wait. The spa was clean and comfortable. I liked the heated massage table.

Bobbi is both experienced and talented with threading brows. She listens. The others need more…read moretraining in skill and listening.

New to the Buffalo area, and discovered this place to get my eyebrows done!…read more So far I have had a good experience, and also the salon is very clean and spacious!

Just moved to Buffalo this week, and it looks like I've found my new waxing salon!! Therese was so…read morewarm in welcoming me via phone and got me scheduled in for a same-day appt. High vibes and a goddess-like experience with amazing Kiki

Great place and reasonable prices the owner was pleasant and made me feel welcomed from the get…read morego!

I absolutely love this place, everyone there is amazing and professional, especially Sammi, I don't…read moreeven have to say anything, she just knows, very very happy customer.

As a longtime European Wax Center customer, it's time to look elsewhere. I've been a member at this…read morelocation since 2017, and the service and EWC products overall have gone down substantially--to the point I attended the Main Street location for services (ultimately the same). I just waited 15 minutes for a service (eyebrows) that takes the same amount of time. While I'm appreciative of the $10 credit towards products after inquiring at 3pm why I'm still waiting when my appointment was at 2:45pm, the end result is no longer worth the investment. I only had one service left (today) on my wax pass and will go to a technician who specializes in eyebrows. What I got today was wasn't bad but meh. One significant difference I've noticed over the years is how quickly hair grows back (for eyebrows and south of the border). With a company that's releasing 50 different "slow growth" products under the sun, this makes sense to keep customers coming back for waxes and products to reduce growth. (Not seeing the result you want? Buy more products.) Kudos to those who do see results, but I've body washed and polished. Hasn't worked for me, and one of the products might've caused a rash. The *biggest* issue I have with EWC as a whole is that, for south of the border waxes, waxers don't get all of the hair which requires you to come back in for a touch-up appointment. (If you didn't know, you have five-ish days to rebook an appointment for missed hair at no cost. Not sure how or if this is advertised. I only found out last year.) And I'm not talking about someone popping in with hair as thick as a hedges. Without fail, there's almost always a small section that was missed or not thoroughly waxed I find when I get home. (I've had different EWC waxers at different locations. No one gave me a mirror to inspect.) It happened last month at this location and previously at the Main Street location before that. Having to schedule touch-ups after waxing gets annoying. There's a limited window to do so, and if the service did what it needed to do in the first place, we could all save time wasted redoing the entire appointment. *Another* issue I have is that waxers have but so many times they can wax an area. So if they wax your leg, and after the number EWC says is the limit, you have to come back for a touch-up. One waxer at this location last year tried to *tweeze* remaining hair on my cooch before she told me about the touch-up appointments. There wasn't a chance in this world I was sitting through that! My hair (*with* "slow growth" products) almost always grows back less than a week after my wax. What's funny is I started purchasing an at-home wax kit two months ago to give myself a south of the border wax. Not only did it last longer than EWC, but it was a third of the price. Also echoing another review of how rushed waxers get. Speaking to some waxers, their schedules are packed, which means stronger chances to wax off something by mistake or not do the best job. The turnover at EWC is WILD! There was a time not too long ago when the person I saw was gone, so I got someone else. That someone else left (for whatever reason), so there was someone else. Not the same as it used to be, so it's time to move on.

I've come to Amanda 3x now for a cupping plus massage oin some problem areas and she is a true…read moreartist and scientist in one. The way she finds the problem points and their releases would make Indiana Jones jealous, and the way she uses her skills to paint a portrait of heraling on the areas she works is miraculas. In 3 treatments over the last 8 days I went from hardship in basic daily activities to able to return to my PT. She has been a true angel for me and has a loyal client in me. Her passion and love for massage and helping people to heal shines so bright and truly plays into how excellent she helps you feel. Side note she found a problem area since I was a teenager and just worked it despite my being their for the other things. That awareness and care really sets one apart. I honestly do not feel 5 stars does her justice.

I work here, so not sure if this counts, but I must say the energy here is amazing. Love what I do…read moreand the people I work with. My clients always make me smile, and sometimes I can't believe I get to live the dream.

Mahreen is the only one I trust with my waxing! A clean and professional business with people who…read moremake you feel at home. Couldn't recommend them more!

Mahreen was so nice and knowledgeable! I was very comfortable with her. The facial was so relaxing…read moreand thorough. Her spa is very clean, beautifully decorated and smells great! I am definitely going back!!

Buffalo nail spa is an amazing place to get your nails done. Ben does my nails. He is so kind and…read moremakes you feel so welcome. The whole staff make sure that you are cared for and happy with your nails.

Recently went to get pedicures, and the nail techs spoke openly about my mom bringing her own nail…read morepolish in front of us. My mom's nail tech then proceeded to not return the nail polish at the end of the appointment. Very disappointing and discouraging.

I have been a client for many years because of the quality of the hair color and the expertise of…read moremy stylist. During COVID, I was eager to get back to my normal appointment. What a relief to find that every possible precaution was taken to keep me safe. Masks were worn, social distancing was practiced, sneeze guards at the desk, and the hair wash sinks, even air filtration throughout the salon! My temperature was taken upon entry, and the number of people at Salon Giante was limited to more than the required 6 feet. Most importantly, my hair looks natural, with grey roots vanished, and shiny bouncy youthful hair again. I'm ready to face the world again, even if it's only on zoom. Dian T.

This was my first time at this salon, and I really loved it! My typical stylist, Nicole, moved to…read morethis salon, and I very happily followed her! They have you call before you go in to limit the number of people inside the salon, which was great! I got a hair cut and partial highlight, and found the price to be fairly comparable to other salons in the area. The products they used were really nice, and worked well with my difficult hair. The entire experience was comfortable, which is tough to do during COVID! I already booked my next appointment!

I started coming here for waxes and recently began getting facials here as well. I see Allison, but…read morefriends of mine see Christa and Emily and from what I hear, they're all very good. They're doing a great job with COVID protocols. You wait outside or in your car until called to come in, so that you're the only one in the main area during check in and check out. You have your temp taken and asked to sanitize your hands (or wash at the sink) before getting started. It's too soon to really report on overall changes to my skin's conditions, but my facial was thorough and relaxing, and my skin was positively glowing when I left. I don't say that lightly. Allison made a lot of great recommendations, and I picked up a hydrating serum there based on her recommendations. It's a calm, relaxing atmosphere and I feel comfortable and confident there. I'm a client for life!

Special, one of a kind place, excellent service, immaculately clean. Crista found all the best…read morecolors for my makeup. Highly recommended!

I like the service, they are always professional. The center always looks nice and clean. The only…read morebad part is they have a high turnover rate.

It depends what waxer you get. I have had some really good waxers and I make a note of her name so…read moreI can request her each time. Then today she wasn't available and I had a different waxer and it was a horrible experience I give her a negative one if I could. I made a note of her name so I make sure never ever to go to her again.