Clean with everything in place…read more Very nice selection and Jenna was very helpful. Thank you

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Wichita Sunglass Hut at 7700 E Kellogg Dr to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Jaci and Carey, made my entire glasses experience stress-free, I had recently lost my glasses and…read morethey help me pick out a new beautiful pair- that I absolutely love! In addition. I have a difficult time getting my glasses to fit comfortably without causing migraines, Jaci was so patient anytime I came back needing an adjustment and ensured my glasses fit perfectly before I left. I appreciate them for also assisting my husband in finding some unique glasses and always communicating all updates. These ladies ROCK!

First of all, I'm not going to lie and say they're the cheapest place around. I will say it was the…read morebest service I've ever had getting glasses, by a long shot! They went above and beyond to help us find pairs, then to get the right measurements and details for the order. Phenomenal service!

For my birthday, my partner took me here to Dillards. He said I could pick out anything I wanted…read more What I wanted was an Estée Lauder perfume. I thought I wanted the one called "beautiful". My mom used to wear that one, but when we got there, I tried smelling some of the perfumes by Estée Lauder's daughter, Aerin. I really liked those perfumes! I picked one of those instead. I'm really glad that the Estée Lauder company is continuing on with the children and grandchildren of Esteé. Even though the store closed about 20 minutes after we got there, the sales lady did not rush us. And everything was clean. And the sales lady was kind and professional. She even sold me a face cream. I haven't seen in many years. I was so happy to be reunited with the face cream. I used to love. This is such a nice store! I'm so glad we have one in this area.

We bought a sweater for my daughter and after wearing then washing and drying it according to the…read moredirections on the label, one of the sleeves came unraveled and the cuff fell off. I took it to the store, but due to their ridiculous return policy and ancient registers (which can't pull up a transaction using the card you purchased it with), they refuse to exchange or return the defective product. I even spoke with the general manager at my local store and they still won't do anything. We DEFINITELY WILL NOT be shopping at Dillard anymore.

Glasses and frames are great! Lacey was great!…read moreAsk Ashley to use restroom, came out and white coat man confronted me about using the restroom. Need to work on customer service.

I ordered my glasses and was then informed of a 10 day wait. Ok. The glasses came in with the wrong…read moreframes. Another 7 day wait. I've been for 3 adjustments and the glasses still don't fit right and give me headache inducing eye strain. I WILL NEVER USE LENSCRAFTERS AGAIN!

My husband will not ever be back. The lady at the front desk loudly spoke for all to hear how he…read moredidn't have insurance and the out of pocket/bill was forecasted. Funny thing, he does have insurance but it was not one of the two they accept. I would not recommend them to anyone.

Today I accidentally tore my contact lens. My new ones wouldn't be in until Monday so I called the…read moreclinic to see if they could help me out. I work through the weekend and my job/safety depends on my eyesight. I called the office and spoke to the receptionist. I informed her of my dilemma and asked if it would be possible to get a trail pair just to hold me until Monday. She said she would talk to the doctor and see if they could do anything for me. It took them two hours to call me back. The woman that called was different and was very uncaring and unsympathetic. She said that they don't usually give out trial pairs without coming into the office for a contact fitting, which is $38. I told her I had just had a contact fitting within the last couple of months and if that would suffice. She said I would still have to come in for a fitting. Really?? Does an eye change that much in a few months? If so, why are contact prescriptions good for a year??? This is the third and final bad customer service experience I will ever have with this office. I would have asked to speak to Dr. Fisher but the last time I had a problem and asked to speak to Dr. Baker I was told by staff that they do not allow patients to speak directly to the doctor. They wouldn't even allow me to leave a voicemail for her. What kind of practice doesn't allow you to speak to your doctor?? I could understand the refusal if I called in every two weeks and asked for another trial pair. I don't and this, to me, was situation with exigent circumstances. Is customer service such a meaningless practice for the staff here? Are the doctors aware or just oblivious to how their staff treats patients? Again, this was my third bad experience with this staff concerning customer service. My family of four will be finding another practice, one where staff has a little compassion for their patients. And, I will not be recommending this practice to anyone anymore.

Brooke was incredibly helpful. I learned that my emails had inadvertently been received in her spam…read morefolder, but understand technology can be funny. I appreciate the resolution and follow through.

Received confirmation immediately that my online order had been rceived. Next, received several…read moreemails offering discounts off of my next order. I emailed after 13 days of no communication as to order status. In return I received a useless email that showed the order was NOT moving. USPS was still waiting for the item. After sending a final email requesting a cancellation of the order and the threat to contact my credit card company for a reversal of charges. Next day, the package is now showing in transit with dates and locations on USPS. I wouldn't purchase from Specs again. Do not recommend.

I purchased 2 prescription eyeglasses in Dec. 2024. During the wait time of maybe a week , I was…read morenotified that I needed to go back , to pick out a different frame as the lab couldn't use my prescription for the sunglasses, I guess? ( And they were designated as Rx frames.) So I'm notified that they're ready for pickup. I go in, but in fact, the glasses are not ready. Nobody knew what was going on! So I'm notified again, that they're ready. I go back again. I try them on , and I had blurred vision. Now the glasses had to go back for revision. I'm notified that they're ready, again. Although somewhat improved, I still noticed blurriness. I was frustrated with the whole thing. So I just finally accepted the revised glasses. I thought maybe I just needed to wait a bit longer, until my eyes "adjusted ." They never did adjust. I was so totally frustrated with eyeglass world. I didn't go back again. I didn't trust them. So I just dealt with it, I guess. At times, I actually took my glasses off when driving at night. I could see better without them! (And I have a driver license restriction to wear prescription glasses!) A year goes by, I have my yearly vision appointment dec. 2025. I wondered if the optometrist could check the accuracy of my current eyeglass lenses. They could! The prescription in my eyeglasses was completely wrong!! No wonder I couldn't see! I went to eyeglass world, explained the problem, showed them the printed lens evaluation from my optometrist It was confirmed..... wrong lenses! I wanted my money back. Was told that I needed to come back to talk with the manager. She did call me, left a message , that since it had been a year, there was little chance that they could give my money back. (I only have an eye exam once a year!! ) Who would think that the lenses were wrong! I never went back to eyeglass world. The point is , I bought a product that was not what the doctor prescribed. I bought a product that made my driving illegal. I was driving dangerously, risking my safety, and the safety of others on the road. I will never get glasses from them again!

Ethan has helped us the last two times we got glasses and helped with minor repairs as needed for…read moremy son's glasses. Ethan is a great employee, is very helpful, and is super personable. We love Eyeglass World and always look forward to Ethan assisting us.

Two stars for the in-store service, no stars for the actual fulfillment of my order…read more I am so displeased with the Target Optical experience, I'm still debating on whether or not to return my glasses. I was so shocked at the poor quality of the service because I love and trust Target with my shopping experience. I buy pretty much everything from your store, and when it was time for new glasses, I thought why not check out what Target has to offer? I went in, just to browse, and I was so pleased with Donna's help and your frame selection I decided that I didn't need to shop around. I would buy glasses at the first place I walked into because it was such a pleasant shopping experience. I order my glasses and my first-ever pair of prescription sunglasses from Donna on April 3rd, and I was told it would be about 10 business days before the glasses would come in, though it could be earlier. I also opted for the protection plans on both pairs. I was pretty excited; I've had the same beat-up pair of glasses for about three or four years now (I know, right?). So I got the text message that a pair of glasses had come in on April 4th. I called the optical department, because I wanted to know if it was my regular glasses or the sunglasses. I wasn't going to rush over for the sun glasses, but I would if I could replace my current jacked-up frames. The guy on the phone assured me that they were my regular lenses and ready for pickup. It was too late that day for me to make there, but the next day I showed up only to find whoever I'd spoken to had not actually checked which pair they were. I had driven out of my way and rearranged my whole day just to pick up my sunglasses. Mistakes happen, I get it. But it was frustrating, and it is still more frustrating considering what happened next. On April 13th, I received a call from Cort at Target Optical telling me not only were they unsure which pair of glasses I had picked up, my order had been bungled so badly that the lab cancelled the order. Cort was gone for the day when I called, but the girl I spoke with explained that she wasn't sure exactly what had happened or what was going on other than I needed to place the order again if I wanted glasses. I wanted to cancel the order, but I did need new glasses. I figured I could place the order and find a place with better customer service and return these. What I found especially frustrating was they only figured this out EIGHT business days after I'd placed my order. Nothing was mentioned when I was in the store four days prior. And there was nothing they could to do to expedite my order or compensate me for the trouble, even after I expressed my disappointment and displeasure. These were a gift to myself for my birthday, and I ordered them with the express purpose of receiving them before my birthday. When my glasses finally came in April 19th, I expressed my displeasure to the sales person, who gave me free cleaning spray and a cleaning cloth for my trouble. I feel that at the very least, the cost of my protections plans should have been refunded, but that was never mentioned. So I won't be shopping for glasses at Target Optical in the future, and I will be leaving this review everywhere I can.

I loved my experience, they had a good selection of glasses for men. The guy who helped me taught…read moreme a lot and helped me get a good deal with my benefits. I am truly pleased with service and will be back for my next pair. I use to go to lens crafters but after my experience here I will always go to target first.

I would definitely recommend this store, the most wonderful employee Britain helped me pick out my…read morenext dream bag and she was kind enough to tell me about my recent vintage bag. I can not say enough kind words about her!!!!

I love this store. Everyone is so helpful and professional. They even take the time to call me when…read morean item comes in that I might like. I highly recommend!

I recently wrote a bad review for Lentz eye care. I accused the 3 stores of only being open 3 days…read morea week. I was wrong and apologize for my words. They were simply not open for one Friday and one Monday for new softwear training. I can feel the egg on my face as I am writing this. On the flip side i was able to pick up my new sun glasses. They are so darn cute and the prescription perfect! They have the best selection in town! Thank you!! Nancy Bonner

after they charge your insurance then send us a bill for…read more174.00 after 3 months for the price of an eye exam. Medicare doesn't pay?!