2 appointments for 2 different issues 2 weeks in a row canceled with no phone call letting me know that the master tech went home because of health issues. I understand your master tech has health issues but at least call your scheduled appointments and let them know you have no mechanic to address their car issues. Drove up there twice for my scheduled appointments only to be told your master tech went home early because he has health issues. How about a phone call to let me know so I don't waste my time and money for nothing. This is the most unprofessional practice you can have as a business. I understand your former military so where is your military bearing brought over to the civilian world. What kind of shop are you running? I've been a customer for 8 years, not anymore. You might want to think about being professional if you want to stay in business. Good luck! read more