This rating is for the service provided to me in the service department today. I had an appointment…read moreat 8 am and the service department was ready. I had what I thought was a tricky electrical problem. The mechanics fixed the problem, now my car runs great. I have Parkinson's disease. The staff there was helpful and considerate. I want to give a big thankyou to these folks.

I hate the car buying process. Period. Except this time. Everything was done ahead of time, I…read morewalked in, and in 1 1/2 hours I was out the door! I even had a question 2 days later and they brought me back, gave me a loaner and fixed the issue. No fussing with them, they offered and just did it! Thank you Paul, Andrew, Justin, Brandon and everyone at Haag Ford for creating a fantastic buying experience! I'll recommend this dealership to everyone!

I tried the touchless car wash on my brand new car. It was fantastic. It came out cleaner than I…read moreexpected, with very little drying that needed to be done. I'll definitely be using this again in the future.

I don't know what's happened, new owners? The place on Locust St has really gotten nasty. Floors…read moreare filthy & many machines are broken. I've been coming here for decades & have never seen it this bad. And it smells like a sewer!

Jacob and his team are amazing! I picked up a screw in my tire heading from Cincinnati to…read moreIndianapolis and pulled off at an exit off of I-74. Fortunately, they were close by. They fixed my tire in about ten minutes and got me back on the road ... and they wouldn't accept any money from me! Amazing!! Mark Bowser Co-Owner, UPS Store 5100 Author of "Sales Success" with Zig Ziglar

We had tires put on our golf cart. I drove it over to them and they brought me all way back to my…read morecampsite. They offered to come and get me whenever the car was done very friendly and very helpful. I will recommend them to anybody.

UPDATED: This WAS a 1 star review. Mike from the dealership reached out to make things right. Not…read moreonly that but he followed up with an expedited process. He called me out of the blue and committed to making things right, and when someone sees an issue and works to fix it, that's the sign of a business that cares. Updated my review to five stars. Seems safe to say that when you shop at Cronin, they will take care of you.

We recently purchased a vehicle from Frank at Cronin Kia, and the experience was outstanding from…read morestart to finish. Frank was knowledgeable, honest, and never made us feel pressured. He took the time to answer all of our questions, was transparent throughout the process, and made buying a vehicle easy and stress-free. If you're looking for someone who genuinely cares about helping you find the right vehicle instead of just making a sale, ask for Frank. We couldn't be happier with our vehicle and the overall experience. Highly recommend Frank and the team at Cronin Kia!

Friendly staff. Remember they only inform you what you did not know. Bring all of your paper work…read moreand when you forget it it is not there fault. Respect goes a long way remember to use it

Has to take the day off 2 days before a holiday that they're already closed on. Hours are BS. I…read morehave to take a second day off work to deal with this BS

Everything about this Truck Stop just screams TRUCK STOP! It is clean, the service is extremely…read morepersonable, and the food is outstanding! It has been a long time since I have been to a Truck Stop, but this place was worth the wait. Oh. By the way. Two more things. If you feel like a challenge. You can take the Biscuits and Gravy challenge. I wasn't man enough. However I saw there Wall of Fame and there is no way I could ever complete it. The last thing is they have a Blackberry Cobbler that is as good I have ever had. No kidding. It's worth the trip just for the Cobbler!

Never thought I'd be reviewing a truck stop, but this is my second time here and the food is just…read moreso darned good! (breakfast) We were travelling back to Indy from a weekend in Covington, had a very expensive dinner at a very disappointing top of the City restaurant. Truly enjoyed Kennetts breakfast down home home made cooking as my break the bank dinner left me hungry. The servers here are so friendly and laid back, yet efficient, never an empty coffee cup. Food takes a bit longer than normal but It's WELL worth the wait!

From the moment we got to the lot everyone was very nice and helpful. It was so easy to go and…read moretest drive . At anytime did I feel pressure to buy . David was very helpful and made the car buying experience easy and not stressful at all. So go see David and get that car you have always wanted

BEWARE!!! I could have been seriously injured…read more Well I purchased a 2015 Chevy Cruze from Jeff the beginning of 2019 I shouldn't have let myself get rushed through it, the test drive went great Everything seemed ok When it came time to see the service and inspection report for the vehicle Jeff looked for a bit and said he couldn't find it in the system and blamed it on the car was at the Harrison location before bringing over to the Aurora dealership I should have immediately should have stopped and put my foot down but do to the used car salesmen tactics I didn't and he said he will track it down Fast forward a few weeks I had to go to the BMV in Harrison so I decided to stop by and see if they had any reports on it the gentleman over there looked all over in and out of the system nothing other than the motor had a bad smoking problem (I was never told of this) and was sent to get it fixed under warranty at a Chevy dealership that they work with The inspection was never done until that day weeks after I bought it when we had snow and ice in February He sent me down to the shop down the road further into Harrison to have a oil change and The inspection report done on it covered by them Do to me not being the one paying for it and that they hadn't been paid they couldn't let me look at it. I was about to get a glance at the report for a quick second I remember seeing a Check mark in a red box (I'll explain that later) I never did follow up with the report and have yet to see it to this day Fast forward a few months to the second oil change at the same location (Was very expensive do the full synthetic do to the turbo $89 vs $39 at a Chevy dealer) they come in to the lobby and say the tires on the car are completely worn out and they can't even rotate them (the car did have skidding and hydroplaning issues with them and I drive 30 minutes to work and curvy roads on the west side of Cincinnati)they highly recommend I get a new set. At the point I wasn't expecting to have to buy tires for a long time I had to buy them because every so often I had to drive my very young niece to places for my sister every so often so I forked out about $500 for tires A few months later this is in the winter I'm on my way to work and stop to get gas, I go to start it and the battery dies resulting in having to jump the car to get it started I was told by Jeff about a warranty on the battery that if the battery goes out they go through a company that will be $100 of the price of a new battery I gave them a call and come to find out they haven't done that in over a 1 1/2 years or so So the next thing I did was call Jeff to work something out, he basically said I'm out of luck resulting in me having to buy a new one full price Now this is just recently in July I decided I wanted to look at trading the car in before 100,000 miles hit so I found a car on this website and drove over there It was a really nice light blue 2015 Kia Soul + with about 81K on it I told him I was highly interesting in the car At that time they hadn't gotten it into the service shop to do a inspection on the car he said it would be ready Saturday (this was a Thursday) It obviously needed tires quite badly it literally looked like the previous owner took it out track racing and burned up all 4 tires the fronts were the worst I said that's fine He recommended I come in at about one and I'm the first one that was interested in it so I basically had first dibs on the Kia It's now Saturday as I was about to walk out the front door I get a text from Jeff telling me the Kia was just sold At this point I snapped because apparently all they care about is money and that's it They don't care about making sure your well taken care of they just put off the normal fly by used car lot salesman If they would have truly cared they would have called me as soon as they got that report and say the tires of the Chevy were shot as put by the gentleman at the shop If I had wrecked with those tires i would have sued them so fast I will never return again

An honest assessment of my car's issue and a very fair price for the repair. I would not hesitate…read moreto recommend John's Transmission to anyone. I expected to be told that I needed a new transmission. I would not have known and would have believed what the mechanic told me. Thank heaven for this company's honesty. As it turned out, all I needed was a transmission service and a new gasket, a relatively minor repair, for a lot less money than a new transmission. Thank you to John's Transmission Service!