Any true Texan knows this is the pre road trip stop. Yet now many families can enjoy it daily for a…read morequick bite, tasty snacks, bbq or home decor. I stopped in with a friend in town who never experienced this place and they were amazed. From the world's largest car wash to a wall of jerky. We spent about 20 minutes in here exploring each side and left with beaver nuggets and a shirt.

If I could only give a 0 STAR RATING I would: Today's visit…read morewas a very disappointing experience which may keep me out of Buc-ee's forever! I received a Buc-ee's dog leash as a gift, and the very first time I used it, it broke. Luckily, I have a good boy and didn't run off, which could have easily turned into a dangerous situation. For something as basic as a dog leash, I would think the quality would be more reliable, and this clearly wasn't. I went back to the store looking for an exchange, not even a refund, and that's where things got super weird and frustrating. I was told by the Manager Miah that without a receipt, nothing could be done. But, in the same conversation, she told me the item would also need to be in "resellable condition." .... HMMMMM.... wait, that doesn't make much sense. Let me get this straight, if the product is defective and broke on first use, how would it ever be resellable? BUuuuuuut if I did have a receipt, suddenly the broken leash is acceptable for exchange? The logic just didn't add up. Miah then insisted on stressing "store policy" and that she could lose her job for making an exception. But isn't store policy to satisfy your customers and provide them with an experience that makes them want to return. That's hard to believe that taking care of a customer over a clearly defective $20 item would be a fireable offense. Come on guys, where is the use of basic common sense. The most disappointing is that I've been a loyal Buc-ee's customer. Every year before visiting family overseas, we spend $100's of dollars on Buc-ee's merchandise, snacks, and gifts to take with us. It's been a tradition, one that ended today. Completely shocked that a company valued at over $2 Billion would choose to stand firm over a $20 defective leash. How about you guys do a better job training management to handle situations like this with a little flexibility and customer-first thinking vs. scaring them into losing their jobs, which loses customers! I used to enjoy shopping at Buc-ee's, but after this experience, I def. will not be back!

This gas station is the worst, most terrible, day ruining gas station I've ever been to. None of…read morethe items prices are clearly stated unless there is a sale, there is literally a yellow mark covering the prices. Also, the cashiers are lowkey creepy. +1 star for large variety of items and the cleanliness

Terrible experience. You can't get customer service even if you're on fire!!! Not "convenient" at…read moreall.

Modern gas station with huge screen touch pad! You can see the amount of gas and the price of it so…read morebig and clearly! Price of the gas is economical and good quality! Enjoy their service for sure! Come and get your gas if you are around! Cheers

I'm disappointed that bagger packaged cooked deli turkey with raw red meat. The store is crowded…read morebut overall a positive experience. Only thing, the staff should be trained to bag meats properly.

They get away with higher priced gas since the only competition is Shell across the street. They…read morehave a nice big convenience store inside though.

If I could give no stars I would!!! This rude man works there, if you want to call it work, he is…read morealways on his phone and I got there today 7-09-23 and he saw I was looking at scratchoffs and I told him my selections and he says lotto is not open. I've been there before and the other gentleman is nice. But this one is horrible and rude and never wants to work or sell lotto. Please replace him.

Very friendly people working here…read more Stopped here randomly and they had things that I have never seen. Fuel gloves and hand sanitiser, so nice!

Place looks great. Who knows what you have to pay for things only 10 percent of store has prices…read more It like I am on the price is right show or something. Very clean inside

It's so odd that nothing is priced, then when you go to pay they rip you off. Things that are…read morenormally 1.00 at other gas stations are 2.99 here. Feels shady to me. Don't think we will be back.

A great gas station in the perfect location. I always stop here for gas and to get a Gatorade. The…read morestore is organized and the manager is very nice

Went here for 10 cent discount per gallon through the Upside app. A very uneventful experience. The…read morestation wasn't very crowded and I was able to get in and out within five minutes. I didn't get to go inside, but the outside seemed pretty clean for a gas station. they are also known for having some of the lowest prices for gas in this area.

If you try to make it here for gas and you're almost empty, you'll run out 2 miles down the road…read more That's Murphy's Law. Extraordinarily cheap gas station located in Katy Texas which can often be the lowest of the prices in this area. And when that happens Barbie flips off her shoes because that's what she does when she gets super excited as you can see from the pictures. Of course I don't like giving my money to Walmart - but it's nice to save $0.10 on gas and they usually are about $0.10 cheaper than about the average. Not the cheapest in Katy but sometimes almost thereabouts.

Today was advertised as free slurpee day for individuals that have the App. This location decided…read morenot to honor yet post at the door and turn off their slurpee machines. This is highly disappointing and uncalled for.

Twice my kids had to make an urgent pitstop, and both times the staff greeted us as we came in, and…read morethe restrooms were stocked and in good condition especially as they were both late at night. The rollers were hot the couple of times we grabbed a chicken bite/hot dog, and the staff even prompted me to use my 7/11 rewards to save on the sodas. The gas price is a bit high, but that's somewhat expected, as they are just off the freeway.

Very economical and wallet friendly fuel station in the area! :)…read more Love it and will be back here for sure! Come get your gas! Cheers

Very quick and easy to get too. Walmart gets it. I like to get what I need sometimes and get out…read morethe same goes with the gas. Get filled up and get going. The attendants are very nice and are there to help if you have any issues. I do wish they had more gas pumps. It would make it easier on extremely busy days when I need to fill up. Sometimes I'll just wait for a bit and ride around until I get an open gas pump like most gas stations. But other than that. I love the convince, The easy get in and get out service. Because that's what we really need in life convenience, easiness, comfortability and affordable prices. Lol Ok I'm going on and on I hope this review was helpful and I hope you have a great Easter and enjoy your beautiful families. I hope you have a GREAT DAY!! Happy EASTER DAY SYOY!