I'm very disappointed with the level of customer service at this CVS location. The person who…read morepresents herself as the manager is consistently unprofessional and visibly irritated whenever customers need assistance to checkout. Some transactions cannot be completed at self-checkout, yet she becomes frustrated when asked to come to the register, even though that is a major part of the service customers depend on. Each time I visit, she is in the aisles unpacking large boxes stuff everywhere at times can't even get down the aisle while also trying to manage the front, and it clearly shows that the store is understaffed. Instead of feeling welcomed, customers are made to feel like an inconvenience. On multiple occasions she has been on her phone, including FaceTime, in which you can hear the conversations and see it while customers are waiting, which gives a very poor impression then she's upset when to be checked out. This store is rated a two, and unfortunately that reflects the experience customers are receiving. I should not have to travel outside of my home area just to receive basic customer service. I was actually considering moving my prescriptions here, but because the customer service at Walmart is much better, I've decided to keep my business there instead. I truly hope someone from corporate reads this and takes these concerns seriously. This location needs proper staffing, a dedicated cashier, and leadership that treats customers with professionalism and respect.

store & ppl are very nice! the pharmacy customer service is the worst cvs in the world!! im…read moreserious !! sad fact