terrible shop owner. damaged customer's computer (expensive computer with very high performance and…read morethis owner don't know anything about computers) but refused to replace the damages that he has caused. very abusive old man, racist and poor customer service. don't waste your time dealing with this abusive, arrogant, racist and very bad service and poor repair skills from this old man! save your money and your time!

From the owner: We can help you with all your IT needs. All our technicians are experienced and qualified to help…read moreyou from doing full IT upgrades to data retrieval. We also provide services such as Hard drive replacement, RAM upgrades, resolving Windows problems, resolving Apple problems, Data loss Screen replacement, keyboard replacement, power adapter replacement, resolving "computer won't start" problems, and resolving blue screen error. We also do Password retreival for all PCs and Mac.

DO NOT BUY ANYTHING HERE!!!!!! So I bought an iPhone XR,…read moreturns out they sold me a SIMLOCKED phone which means I have an unfunctional phone. They didn't help in any way to solve this problem - very very bad customer service and no help at all!!! Would not recommend, save your money and buy yourself a normal and functional phone!!!!!!!!!!

It was a Sunday morning, when I decided I couldn't possibly live without a fully functioning phone…read moreand this was going to have to be remedied stat! Duct Tape is open on Sunday's, so off I went. A modern, sleek shop in Ponsonby Central, I found the service to be professional. Instructed I wouldn't lose any data, I was told to come back two hours later. When I did return, my phone was ready and I was told the repair came with a three month warranty. I was impressed with Duct Tape - I found the convenience and speed of the repair outweighed any potential savings from other outlets. I would revisit Duct Tape again, if the need arose. They also stocked a wide range of high quality iPad, and iPhone cases and accessories (eg Marc Jacobs, leather / felt cases from Sweden etc).

Had a great experience here. Communicative, got my laptop screen fixed within a few hours, and…read moreworks perfectly now. It was pricy, but it is what it is. Now my computer is all fixed and I'm very pleased.

I'm Discussed with the staff and management. They don't have to be so rude when you don't want to…read morecontinue with the repair. Over the phone it's like yes yes and best price but when you step into the place its money money money. Go anywhere but here. Stay away for your own good.

I dropped off my laptop at the Auckland CBD shop to be repaired and was assured, explicitly,…read moremultiple times, that since I bought the laptop at another shop in the chain, I wouldn't be charged for an assessment should I choose not to have any work done on it. I received a call later in the week telling me that the necessary repair was going to cost more than I originally paid for the laptop, and decided not to proceed. I was then informed of a $100 assessment fee. When I contested this the staff member said that he would check some things and get back to me. He never did. Today I went to pick up my non-functioning computer and to speak with a manager. During the course of our conversation he constantly interrupted me, talked down to me, and refused to answer when I asked why he thought this was acceptable customer service. He also came across very much as though he was trying to intimidate me. When I stood my ground he changed from telling me that I must have misunderstood/the staff member must have misspoken to telling me that she had never said anything that could be interpreted as me being able to expect not to be charged and that I was lying. Additionally, he told me that having to wait to speak with him was my own fault when I expressed dissatisfaction at how long it had taken. I'm very unimpressed with the lack of consistency and professionalism.

Basic electronics store with frequent sales and bargains. Prices are not as cheap are as at the…read moreWarehouse or JB HiFi. Some of the junior staff can be a bit more confident of their knowledge than deserved. However, the manager on my recent visit was extremely helpful and knew exactly what I needed to do to solve a wifi problem, didn't force me to buy anything and even gave me a bag for the part I had carried into the store. Great service, thanks. I'll be back!

Asked for a travel outlet adapter. Was told they didn't have any and when asked if they knew a…read moreplace where we could pick one up was told "nobody probably has any right now, there are so many tourists visiting." Literally walked outside and 30 steps down the street there was a souvenir shop that sold them and had plenty.

PB Technologies is always a good option for reasonably cheap computer products. You can buy…read moreseparate computer parts from these guys, or fully made up computers that they make themselves. Or you can even custom build your own computer by selecting the individual parts that you want in it, and seeing if they are compatible. If so, then the PB tech guys will probably put it together for you, for a fee of course. It certainly can be a lot cheaper to buy a new computer from these guys instead of some of the other electronic stores around. Not only that, but these guys will also repair or upgrade your computer if you bring it in to them. They are generally pretty friendly people who know what they are talking about; yep, they are serious computer nerds.