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    Motorsport vehicle repairs

    Motorsport vehicle dealers

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    8 years ago

    Joe, Cindy, Diane and their entire staff ROCK! So glad to have this business in our area!

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    Dell's Powersports

    Dell's Powersports

    (19 reviews)

    I bought a used street bike from here about a month ago and my sales associate Joe was awesome…read more I got it registered and ready to ride and then it died on me practicing in a parking lot. Frustrating sure, but the assistance from Chris the sales manager, Charles the service Advisor, and Mark the tow driver has been very helpful and relieving. I scheduled a tow for Thursday from my house to Dell's about a week ago. I called on the Thursday of the tow to verify service, im glad i did. There was a miscommunication on the date. David, who answered my call, mentioned that they had me down for Tuesday. He said "since they didnt hear from me" they just carried on with their business. No call on Tuesday from Dell's to verify the tow. This was disappointing to hear, i would have appreciated a courteousy call to check in on my service. Mark was a real hero today! He made it out just in time to grab my new-to-me bike and get it to the shop for a diagnostic. Thanks again Joe, Chris, Charles, and Mark for helping me out when i needed it! We're on the edge of spring and im excited to get back to riding!

    I bought my very first motorcycle here more than 10 years ago at their original location and had a…read moredecent experience. They have good pricing and a wide selection of motorcycles. Their salesmen arent pushy and, rarer still, offer a test ride of the motorcycle before purchase (on used bikes at least). Found a nice motorcycle on their site at a great price and decided to trade up. Took out a local loan so I didn't have to deal with having to apply at the dealership. I researched the range of what my bike was worth and called them ahead to set an appointment to evaluate my trade and set my purchase in motion. Came in and was never greeted by the salesperson I spoke to over the phone. They paired me with a guy who didn't even offer his name but asked me to bring the bike around back to get my trade estimate. 20 minutes and some change later they give me a lowball offer on my bike. I was a little insulted at first, but after some introspection on my trade and the price they were offering on the new bike I wanted I decided it was worth it so long as they were willing to haggle. Thankfully we were able to reach a compromise and I was looking forward to taking the bike home. Here's when things went a little south. I had to return to the dealership to complete the purchase about a week later (no fault of theirs, just couldn't complete the purchase on the original day I came in due to time constraints). I told them I ahead of time i was going to arrive in the morning days and also just hours before I had planned to head back out to them. I arrived and was greeted by a service guy who complimented my original bike. Went into the sales room and wandered around looking at the other bikes waiting for someone to help me. 30 minutes later and no one even offered me a "good morning". I found my bike had been set aside apart from the other bikes and marked "sold", temp plates already attached. Texted the sales guy I originally spoke to over the phone but never got a reply. it wasn't until a manager saw me wander by his office that he called me over while he was finishing up another client, and asked me to wait so he could help me next. In the meantime he assigned me yet another salesperson who gathered my paperwork so we could finalize everything. He had my paperwork ready to go in about 5 minutes, but I had to wait another hour until a different manager called me into his office to sign all the paperwork. The original manager had taken in 2 additional clients before he even remembered me. The second manager prepped the final paperwork, I signed them, handed them over the title of my trade, and after a quick handshake was told "congratulations" and handed a "spare key" along with the paperwork I needed to submit to DMV. I asked if they were going to give me the first set of keys and if someone was going to wheel out my bike (it was by other bikes and I did t want to chance it). He said the original keys should be with the bike, and waved me off. I then waited yet another hour until the service guy I had spoken with when I first showed up happened to walk by and asked what bike I ended up buying. I pointed out my new bike and asked if he could get someone to help me roll it out of the showroom floor. He asked who my salesman was, and I told him but added that I didnt even MEET the guy. He was nice enough to roll the bike out for me through the service department so I could finally take it home. I never got the first set of keys, any of the bike's owners documentation, or my original license plates back. Never talked to my original salesperson or manager outside of setting the appointments to look at my trade. Never got a followup call regarding anything on the deal. Oh and they "forgot" to mention that I would need to pay a credit card fee because they took my debit card info to hold the bike. I offered to bring them a check and would take the bike when the funds cleared, but they insisted I just use my debit card. That was additional $200 on the price of the bike (which they ended up halving because I complained about it) I get it, the bike I bought was on clearance and they wanted to move other inventory since all I had left to do was leave them my trade and finish paying for the bike, but they made me feel like total trash after everything was concluded. What should've been a positive experience was soured by all the neglect. Oh and after I got the bike home I removed the rear rack that they were touting was an added benefit to the bike. They put Dell's Powersports on the plastic on the bike's tail. Normally it's an easy fix removing it, but the tailpiece was marred with scratches and some of the fastening screws were missing. Shop Dell's for the price and nothing else. it's more rewarding and a better experience just buying online and having it dropped off at your door. Ive had better experiences just window shopping at other dealerships

    Extreme Recreation - motodealers - Updated May 2026

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