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    Extra Space Storage

    5.0 (1 review)

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    2 years ago

    Great staff, clean facility, and great location. Been here over a year without any issues!

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    Emily S.

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    Wildcat Moving

    Wildcat Moving

    (134 reviews)

    Wildcat movers took care of the heavy lifting for my 80 year old mother who was just moving to a…read moredifferent apartment about four blocks away. Matt R and Rafe K were courteous, hard working, and careful with her possessions. They knocked it out in almost exactly the time that was estimated. There were no surprise charges or undisclosed fees. The price came in as quoted and was perfectly reasonable. The only challenge, ironically, was with the link to leave a review. That didn't work very well, so I'm leaving the review instead of my mother (Susan R). I would highly recommend.

    0/10 - Would Never Recommend…read more Wildcat sent a team to move an antique baby grand piano between homes, and it was a complete disaster from start to finish. One mover carried the pedal chamber to the truck and somehow lost 2 out of the 3 pedal rods (which are essential to the function of the piano). Thankfully, a contractor working at the original house found them scattered across the front yard after I called to check. While reassembling it inside my home, the crew broke one of the legs.Instead of offering any solution, they left the 600+ lb instrument lying on its side in the middle of my living room and left. As a young woman alone with three large movers staring at me waiting for me to sign and pay $911 for a job they clearly didn't complete, I felt pressured in the moment to sign and hand over my credit card, giving them the benefit of the doubt that customer care would make things right. That was a mistake. I was told by customer service that resolution would take 2-6 weeks. After waiting nearly 6 weeks with the large and heavy broken piano sitting on its side in my home, they offered zero help with repairs, refused to haul away the ruined piano, and simply mailed a check covering just under 20% of what I paid for the service. When I replied asking for compromise - if they could come haul the broken instrument to the dump in lieu of my cashing their check - they completely ghosted me. Wildcat charges a specialty heavy-item fee and claims on their website to move pianos, but their crew showed zero training or capability to handle fine instruments safely. Save yourself the money, safety risk, and heartache. Hire literally ANY other moving company.

    Two Men and a Truck - Movers carrying boxes

    Two Men and a Truck

    (61 reviews)

    Buechel

    I called Two Men and a Truck to help me with my move because the ratings I saw on various websites…read morewere better than most. I could not be more pleased with my experience. I was quite stressed about my move because it was the first time that I, at 70 years old, had to manage a household move on my own, having lost my husband nearly a year ago. I had worked at packing until nearly midnight the night before the scheduled move and was not at all confident it would go well. Within minutes of the extremely professional team showing up, my stress level was in check and going down. I have experienced many corporate moves over my career, but none had workers more committed and invested in the success of the move. This team was phenomenal. I highly recommend Two Men and a Truck for your moves in the Louisville, KY area.

    I would **never** use Two Men and a Truck again, and I strongly encourage others to be cautious…read more When the movers arrived, one of the first things they pointed out was that I had purchased the additional valuation/protection coverage. They told me they could save me money by removing it, so I signed the paperwork to take it off. Looking back, I deeply regret that decision. During the move, my son's **brand-new, never-worn $200 Air Jordan sneakers**, which were not packed in a box, disappeared. Because our belongings were placed in temporary storage after the move, I didn't realize they were missing until about one to two weeks later. Since this happened in **April 2026**, I have been trying to get this matter resolved. I have repeatedly attempted to contact the local manager, but my calls have never been returned. The lack of communication and customer service has been extremely disappointing. To make matters worse, my credit card company has required me to jump through countless hoops. I filed a police report, provided the purchase receipt showing the shoes were bought in April, and now I've been asked to write an additional statement that repeats the same information already included in the police report. Meanwhile, I have not seen any indication that my credit card company has contacted Two Men and a Truck about my dispute. Based on my experience, I question why customers are encouraged to remove the additional protection coverage before a move. It left me feeling unprotected when my property went missing. This experience has been frustrating from start to finish. I have lost trust in this company and will never use its services again. **Beware and carefully consider whether to keep any protection coverage you purchase.**

    Extra Space Storage - selfstorage - Updated October 2026

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