If you're looking to pay inflated prices to have your things ruined look no further. The air…read moreconditioning has been out in the building for at least 2 and a half weeks in 95°+ weather. I don't know how long it has actually been out because on the rare occasions building management responds to my emails they refuse to tell me how long it has been out. They have made no effort to inform renters that there is no air conditioning despite these being climate controlled units. The temperature in the building has gotten up to nearly 105° and likely even higher on the edges of the building since the thermometer is in the middle of the building. Management also doesn't seem to care and is not at all apologetic that they're not providing the services paid for and has given no date for when it will be fixed. Despite Storage Mart corporate responding to my review, I haven't heard from anyone. I called the main number over a week ago and was promised a call from the regional manager but never heard from them. Clearly they have no intention of fixing the AC anytime soon, avoid at all costs!

I would not recommend storing anything in their "climate controlled" units that actually need…read moreclimate control. I have had a 10 x 10 unit listed as "Unit Type: Climate Control" for 2 years and 2 months which I rented to store some items in while constructing a new apartment. We were in and out of the unit often over the two years, but didn't move large items so we didn't notice as mold and rust developed on large pieces. (We were usually opening the unit to add small boxes as we accumulated new things we wanted to store until our new construction was done.) The construction just finished and we were excited to set it up for immediate occupancy to rent out, but will not be able to do so because we will now have to replace and/or clean almost every large item that we stored. An entire antique family heirloom bedroom set with a mirrored vanity is covered in mold. (pics attached) A mattress that was in perfect condition when we put it in storage and had only been slept on a couple of times now has rust showing on the sides where the springs are touching the fabric. A stainless steel prep table shelf and the legs of an EZ Up Pop up tent were covered in rust. At first glance, it looks like there is thousands of dollars of damage. In looking over our lease and insurance, I see that it says that mold (and many other things--such as the rodent problems another reviewer mentioned) are not covered by insurance. And the climate controlled section says: "These spaces do not provide constant internal temperature or humidity control. OWNER does not warrant or guarantee temperature or humidity ranges in the Space due to changes in outside temperature and humidity." They should not call them "climate control" units because they most definitely are not. We could have saved ourselves thousands of dollars and just thrown everything away instead of putting anything into this storage unit.

The owners are sweet as they can be and I highly recommended them over a big chain for all of your…read morestorage needs. They have several sizes of units to choose from along with some that are climate controlled. Best storage unit place in around. Highly recommend!!

This is our second time doing business with Extra Space in Athens, and both experiences have been…read morecompletely positive. This time I was assisted by David in securing the proper unit for my daughter, who is an out-of-state student. He was extremely helpful and mindful of our needs, and explained everything clearly.

We got in a bind with excessive "stuff" when moving our daughter out from her Athen's apartment. We…read morewere able to quickly and easily rent a unit over the phone. We were emailed a simple contract and had clear instructions in minutes. When we arrived to the unit, which was only 10 minutes away from UGA, move in couldn't have been easier! The faculty is new, clean, climate controlled, and there were a bunch of moving carts available. I can't say enough good things about our experience with this storage facility.

Very helpful with answering questions by phone and lots of info online -you can rent contactless…read moreand that's great during covid. Two buildings. Climate controlled. Elevators.

From the owner: With 10 years experience operating top-of-the-line storage facilities in Athens, we now bring that…read moreexpertise and quality to Oconee County. Epps Bridge Self Storage, convenient to Hwy 316 & US 78, is 100% climate-controlled & contains 380 units totaling 60,000 sq. ft. We serve the storage needs of homeowners, renters & commercial businesses. Equipped with free wireless internet service throughout, we also offer temporary office warehouse space for customers that are in need of a satellite office to check emails, sort inventory and conduct business on a short-term basis. Contact us now to find out more & reserve your space.

I was promised a 4 man crew with two trucks to arrive around 9am. Only two showed up with one truck…read moreon time, the other two showed up hours later, and no 2nd truck. The crew left a lot of items behind because they had no additional room in their one truck, and I was charged a few hundred dollars more than my original quote. In turn, I'm left with part of a house load of items on my own. I called and left a message to the manager asking where is the 2nd truck, with no response. We will be moving again next year since we are only renting a home for a year, and I will not be using Simple Moving again. This was not a simple moving solution like as promised. The moving company also lost all of our cords to our remote beds and couches, so we had to replace the cords for those under our cost.z and I used multiple U-Haul trailers to haul the remainder stuff that the moving company did not even touch. Their compensation was $250 which was the same amount for a deposit that I paid for. This company is a joke and I strongly discourage anyone from using them.

They moved us out of one house and into another. Not a scratch or dent. Quick. Very polite and…read morenice. Just can't say enough good things about these men. Came in under estimate.

I made a reservation for a U-Haul truck specifically with the West Athens location in Athens,…read moreGeorgia. One day before pick up I was informed that I now had to use a UHaul neighborhood dealer on Lexington Avenue named Oglesby Automotive. When I arrived, I found that the business was closed and I had to use the mobile app in order to check in and pick up the key. But of course There was no key Weir in the lock box. So I had to access Uhaul customer service then spent 20 minutes, confirming that the dealer had not put the key in the lock box to which I was being directed, but instead, I put it in the drop off box for people returning trucks. Of course I had no Lock code access to get into that. So we spent another 20 minutes trying to track down the code so that I could then open the dropbox pull out all of the keys in there to find the one for the truck which I had rented. On top of all of that the customer service rep told me I was gonna get a $50 credit and of course when I received my bill this morning I had no $50 credit and had to go back through you all customer service in order to get that secured. Terrible experience with Uhaul and specifically with this Neighborhood dealer in an awful part of town for which I never would've signed up for but I know Uhaul reassigned it over there because I was a one-way trip and they didn't want to give up any trucks from their larger dealers.

TERRIBLE. Would give 0 stars if possible. Use U-Haul only if you're prepared to have your confirmed…read morereservation disregarded, be sent on a wild goose chase to locations within a 45 mile radius, have your trip delayed 7+ hours, and receive the rudest possible interactions throughout. Booked a month ahead, specifically for pickup at 2900 Atlanta Hwy. There is a pop up warning that you may have to pick up at a different location in the vicinity. OK, Athens area has dozens of locations. Day before, I get a call to pick up 40 miles away. Morning of pick up, new location calls saying they have no trucks available. I go to Atlanta Hwy for help & receive insanely rude treatment (eye rolling, told they have no obligation). Finally locate a gas guzzler of a truck 2x the size I need, 45 miles away. Uber to get it & the 1st truck has brake problems, the 2nd truck has "check engine" light on. Let me also note that every U-HAUL location I passed had many trucks on site. And that I encountered multiple customers also experiencing the same saga of events & treatment.

Move took longer than expected, but the movers were professional and put everything where we asked…read more Hardworking guys! Office staff very helpful with scheduling. Highly recommend

I never give reviews but I have to on this occasion. We just moved from Grayson, GA to Statham, GA…read more Full 10 hour move and we have a LOT of stuff. First, the crew of 5 guys and two trucks. They were awesome! Went above and beyond. Did anything you asked them, very polite, and were a great example of a group that worked as a team Second, we ran out of room on the trucks. We weren't able to get our new fridge delivered due to a drop issue. Two of the guys drove back to Grayson (30 minutes each way) to get our secondary fridge and a back patio table. This so we could have a fridge in the garage until our primary one gets delivered on Monday. We couldn't go a whole weekend with coolers and ice for the family. This at NO extra charge Lastly. There was a deep scratch on our hardwood floor entry and a good bit of oil spots all the way up the drive way due to a truck oil issue. I mentioned it to the main guy and without me knowing he called Josh one of the owners. Josh called me directly and said he was on the way to resolve the clean up and take care of the floor Josh hand scrubbed the entire driveway issues with a brush and worked on fixing the hardwood scratch. The total work took about 2 hours and he staying until 7:00 PM on Friday night. Just wow Now as a small business owner myself, this is one example of a company and service job that Josh/team should be very proud of. It should be 10 stars on Yelp On a side note, this is my third move with Two Men and a Truck over the last 17 years. It won't be my last but I hope we don't have to do it again for another 12 years :)