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    Exquisite Touches

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Exquisite Touches

    Lawn care

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    7 months ago

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    Rochelle D.

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    Weed Man - Weeds

    Weed Man

    (37 reviews)

    This company is definitely good when it comes to keeping my lawn green and lush. I have used at…read moreleast three other lawn care companies in the past and they are either way too expensive or, in one case, almost destroyed my lawn. These folks took the time to listen to my concerns came out to look at the lawn and set about taking care of it. I get the same guy every treatment so if I have any concerns I can let him know. Of course, anything else I can call the office and they'll take care of it. The only downside is that they do upsell every now and then with stuff but it's a soft touch and I don't mind. They also have a great discount for paying in advance vs per treatment which I appreciate as well. All in all, a good lawn care company.

    I had this company service my yard for several years. Initially, they seemed great--technicians…read morewould come, treat the yard, and it started looking better than before. During those early years, I would have given them 4 or 5 stars. However, over time, it became clear that they didn't care much about their customers or the results. I called about bare spots in my yard, and they kept recommending one service after another, but my yard only got worse. Last summer, after expressing my frustration, they offered a free aeration followed by overseeding. Unfortunately, they scheduled it during the hottest week of the year, after weeks of no rain, which resulted in the ground being rock hard. I noticed on my cameras that they spent only about 15 minutes on my large property. When I got home, I saw barely any plugs from the aeration--just grass seed lying on top of the hard ground.To make matters worse, a month later, I discovered they had charged me for the "free" aeration. It took nearly a month of calls to get that charge reversed. I was given excuses like, "The owner is away, so I can't process payments or credits." Finally, two months later, they issued the credit. I was not pleased with the product or the service. I spent 1000's with them. In the early years, I thought they did a great job, but after a while, the only thing they cared about was upselling additional services. These things being said, I would not recommend The Weed Man out of Annapolis.

    Exquisite Touches - lawnservices - Updated May 2026

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