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    Exquisite Orchids and Design

    5.0 (1 review)
    Open Open 24 hours

    Services - Exquisite Orchids and Design

    Floral design and installation

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    Flowers To Go/Ftg Florist

    Flowers To Go/Ftg Florist

    (33 reviews)

    $$

    As a realtor, I frequently purchase flowers for clients, so when I drove by this florist on my way…read moreto a closing, I decided to give them a try. Unfortunately, my experience was disappointing. The shop was dimly lit, and despite three employees--two women and a man--standing around chatting, I was not acknowledged or greeted. After standing there for at least five minutes, one of the women walked toward me, and I assumed she was going to assist, but instead, she went to caress the male employee's face. At that point, I decided to leave. Customer service is key, and this experience was very unprofessional.

    I always look up florists that are near the location that I am sending flowers. I chose Flowers to…read moreGo in the Palm Beach area, and it was my first disappointment. I ordered a middle-sized orchid, a balloon and a box of candy for a birthday surprise for my sister. The amount came to $150, which is somewhat higher than normal, but I figured this was because of the elite Palm Beach area. My first problem -- the candy was not included, and when I tried to contact Flowers to Go, I always went to voicemail with no room to leave a message. After three days, I finally got through and was placed on hold -- only to be disconnected 10 minutes later. I was NEVER able to contact the florist, and I asked my sister (the recipient of the orchid) to stop by the place and tell them she did not get the candy. She did stop by, and there was not only a lack of apology, but she also had to argue to receive the candy. It should have been taken off my charge account since my sister had to pick it up. The phone was the only communication offered on their web site -- no email and no other customer service. From the lack of communications (except to receive the money), through the rude response to their error, I do not recommend dealing with this floral service.

    Exquisite Orchids and Design - floraldesigners - Updated May 2026

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