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    Exquisite Nails

    5.0 (1 review)

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    10 years ago

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    Feminine Touch

    Feminine Touch

    (3 reviews)

    ££

    Don't go here for a tan - holy tanning booth! - The girl in here made a right mess of me just…read morebefore my friends wedding. I almost cried when the tan developed and wouldn't come off my hands, elbows and knees. I went back to complain and was told to get lemon and rub it, I tried but it didn't work so I went again and the girl gave me a scrub to take to their bathroom and rub it with it - it didn't work and I complained again and she practically walked me backwards out the door until I found myself standing in the street with the door getting closed on me.... My hands and thumbs looked like they had been dipped in varnish and my nails were chipped before I even got home. I had such a bad experience but maybe, as I always say on YELP, they could have been having a bad day. Personally, I won't be back.

    Awful customer service!! I booked an appointment here last Saturday for 430pm. A friend recommended…read morethem who booked her wedding nails and tan with them. I called and confirmed my booking the day before. So on Saturday I worked my day around the appointment as I was out shopping for wedding dresses and rushed back to Newtownards. Then I arrive at the salon to find the doors shut and it said on the door they close at 4pm! So I called both contact numbers quite a few times... no answer, and left messages. I have yet to hear back from the salon over a week later. Ridiculous!! I definately wouldn't consider using them for my wedding or anything else again! Shocking way to treat your customers!!

    Exquisite Nails - othersalons - Updated May 2026

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