Our family was traveling and passing through the Longview area when our Suburban broke down. They…read moregot us in quick and got us back up and running. Couldn't believe how fast the turn around was and we were an unscheduled walk-in too! Price was great, incredibly friendly and understanding with our situation. Highly recommend them!

Just left there after an emergency on a family trip. We are from Georgia (headed to Colorado) and…read morehad no idea where we were and what we were going to do. They jumped on it and helped us even though it was almost closing time. They would have been well within their right to shelve it until the next day, and draw it out and turn it into an expensive fix, but instead they spent about an hour helping me right from the parking lot, and refused to charge me or even accept a tip. This was such a major help as not only could it have been expense and inconvenient, but we are going through a very difficult time, and they helped as though they were family friends. May God repay these guys and bless them for being angels to my family as we were stuck out of town.

Believe it or not I was referred to Lobos Tire by an employee in the tire department at Walmart…read morebecause that's where he goes for his tires. I go here for all of my truck repairs now. They are inexpensive and honest. Go see Mr. Oscar and Tony they're awesome guys and make you feel welcome. They don't mind if you watch them work and ask questions.

Mr Oscar and his crew came to the rescue again. This is the second time I've had to use them inn a…read moreemergency. The first time was about a month ago when I needed to have new tire put on. Got my tire and price was very reasonable. Today unfortunately I had to have my radiator replaced and Mr Oscar went out of his way to give me the best deal possible. I called around to find out who had the best deal to replace my radiator. The majority of the places quoted the price at over $1,000. Three other places quoted me under $1,000 and I went with Mr Oscar because he had already done work on my vehicle in the past. Mr Oscar does offer payment options if you find yourself in a bind and needing work done on your car. He really does care about his customer safety and well-being.

I'm traveling across County and I had got a hole in two of my tires in Louisiana. I brought it in…read moreto vicks Road service. Everyone was so nice and they fit me in right away. The price was great and they sent me on my way with reliable tires.

We're from Utah and my son broke down in the middle of nowhere and Jason was great to help me find…read moresomeone to tow it to his location and look at it and tell us what was wrong and worked with us and let us store the vehicle there until we could get there to get it.

Avoid if you value torque specs: I Took my car to Tidwell recently to have my wheels balanced and…read moredespite me leaving notes above the wheel arches specifying the lug nut torque spec (85lb-ft) and specifically asking the front desk to torque the nuts to spec. When I attempted to remove them a couple days later they were incredibly tight, and I ended up grabbing my torque wrench to see what it took to remove them - and every lug nut maxed out my wrench at over 190lb-ft... would be frustrating to have this happen from a cheap shop, but especially from a "premium" one like Tidwell. But that's not all. I then spent a few weeks (and a little over $1000) chasing down a cyclical tapping noise from somewhere in the driveline only to eventually have a shop discover that the wheel weights used were installed poorly because they didn't fit the rim profile correctly and were rattling about at certain speeds. They said the wheel weights should have been the stick on kind and not the clips for the rim shape. Worth mentioning that I had requested stick in weights because I prefer those anyway, but was told they didn't have any. I've used Tidwell before a few times and they're more expensive than most, so I thought I would be getting better service. This wasn't the only time they over torqued my lugs but it was the most extreme, and it will certainly be the last. I almost didn't bother with making this review, but discovering they botched the wheel weights was too much.

We went in for a quick tire plug while on duty in the company truck and we're taken care of…read moreimmediately. I appreciate patronizing local businesses instead of national chain stores due to the personal treatment. Employees seem to be more helpful

My daughter's car would not start or run, I called Zach and he and Kody were on it. They came out…read moreto the house, and made their assessment, kept in touch with what they observed and even had prices for parts ready before calling. Zach and Kody are very professional in their job and I can't say enough about their kindness and helpfulness. I Highly recommend this business and will use them for all my automotive needs.

Individual went through my truck and now I can no longer open with my key pad.​​ Value and quality…read moreis a 0 since they are not responsible for any damages. State FARM needs to do better with roadside assistance!​

I left my trailer for over 2 months. I did say i wasn't in a hurry...... but during this time…read more... called nothing done. Called again axle was on order.... should be here in approximately a week and will be ready in two weeks...... weeks later called again we will be picking up axle today have your trailer ready in a few days.... in a few dayscalled again. It won't be ready we haven't picked up axle. Owner won't let me go get axle...... Next day i picked trailer up and took it to M&M. I bet I'll have it back in a week and half. Don't know why I went to the other place.

Our wheel broke off and they helped us replace our lugs and lug nuts enabling us to put a…read morereplacement wheel on and get us back on the road just a few hours behind. Thank you! You are the best.

When my husband's truck broke down three hours from home and two hours from the Texas-Louisiana…read morestate line, he were in a tough spot. The mobile mechanic arrived, but parts were still needed. Instead of leaving him stranded, he towed my husband, fixed the truck like new, and got him back on the road. But the real blessing was the experience--one that reminded him that no matter where you are in life, you have a purpose. If there's breath in your body, God still has work for you! Keep living, keep trucking, and keep spreading love and the word of Jesus. Thank you for not just fixing the truck but for being part of a greater message!

We read the reviews before we called and was skeptical at first but I'm guessing everyone has an…read moreopinion or even possibly the wrong business but Tim came to us fast, explained everything he would have to fix and pricing. He was never rude, offered to run and get us lunch, helped so much and was very upfront with his repairs and pricing. I wouldn't hesitate calling him!