They were the rudest most unhelpful company I've dealt with since becoming a caregiver. The only…read morething this company exceeds is my level of disbelief that a medical supply company is so poorly run. If you're in the Chippewa Valley and you have a choice GO SOMEWHERE ELSE.

They had what I needed for my CPAP machine. Different brand…read moreand packaging- but fair price.

Amazing, personalized service! I've been going to The Medicine Shoppe for over 10 years and they…read moretreat their patients so much better than a big corporate pharmacy. Dan, Dylan, and Michaela are some of the best pharmacists around. Would highly recommend!

From the owner: The Medicine Shopperead more

Picked up my CPAP several days ago, the RT was incredibly helpful and knowledgeable…read more Thank you very much!

Very unhappy with this Pharmacy. Two separate occasions now I've called in to check on a…read moreprescription and was told it has not been approved. The doctor prescribed it a month ago so I can start the new prescription once my old one is done. And this whole time the pharmacy had been waiting for me to call in to inquire about the prescription to start making calls to check for approvals. Very disappointing. The first time it took three weeks until they finally got back to me with an approval and now it'll probably be another three weeks. The nurse told me it'd be ready once my old prescription runs out. Very disappointed with the lack of communication this pharmacy has shown the past year or so that I've been using its services.

This place is a joke! Don't waste your time with Rice Lake. They give you the run around and…read morenever actually do anything and they are rude as ever! APRIA should close this place.

I've been a customer of Apria's for several years. I recently moved to this area and had to switch…read moreto the Rice Lake office for service. Their office manager has been jerking me around for the past 2 weeks trying to get some equipment and is very condescending when talking on the phone. Made a call to the old branch office I've worked with and they had everything taken care of in under 5 minutes. I'll stay a customer of Apria, but will not use this office again. You're better off just calling the 800 number for their main call center (which I would almost never recommend over talking to a local office). Also, I'd 100% recommend their Marshfield office.

Don't even know where to start…read more Being hung up on, never got connected. Five times today. Technician, when we finally got through, was rude and unhelpful. Pharmacist was nice, but ultimately didn't help. Had to call my doctor's office twice to reconcile this matter. Called pharmacy again to make sure they had the required number of pills. Different technician answered, was very rude and finally got to talk to pharmacist. Again, he was polite, but I dread dealing with them every month. We've learned to call before we go as we live almost 1.5 hours away because we've been told they had it, only to arrive and found they were out of the medication. We're thinking that the pharmacy two hours away isn't so bad.

Drive up pharmacy should be about convenience. This is anything but! Get multiple notices that…read moreprescriptions are ready, only to be told they aren't, or can't be found when we arrive. This has happened on multiple occasions. Closed from 1:30 - 2:00 p.m. for lunch....seems there's enough staff for staggered lunchtimes so they could stay open. Staff is usually courteous, but length of time to get Rx is ridiculous.