Over the past several months, this laundromat has gone down hill. At least 6 of the dryers are broken, and have been that way for a couple of months now. Furthermore, their bathroom is now out of order, which makes it extremely difficult when you need to be in there for longer periods of time to complete your laundry.
The owner is also unresponsive regarding broken machines/refunding your money. I contacted the owner regarding a $5 refund due to a dryer that stopped working after I had already paid. He made me jump through hoops, saying that I had to download the laundry boss app in order to get a refund. Once I did that he told me I would have to scan a machine to process a refund. Once i did EVERYTHING that he asked, he became unresponsive and I never received a refund.
I have spent over $500 in this place since September, and it is really crappy that I was treated this way. read more