Jason runs this company, he is also a contractor for Lowes. We made a purchase at Lowes and paid $300 for installation and Jason from Express Installation aka Installation Express did the install. He did to a nice job but charged us an additional $100 (total $400 for installation) for a toilet and sink because he had to cut the bottom of the cabinet to fit.
We needed our laundry tub replaced so we called Installation Express on 1/27/18 and set up an install date of 2/9/18 - we were told we had to buy the laundry tub ourselves and that the install and hauling away of the old cement laundry tub would be $300. On the morning of the 9th Michelle called and tried to reschedule for a different day because they had a employee call in sick (super bowl flu??) I told them that was not possible, because I took a vacation day. She said she would see what she could do and 5 minutes later Jason called and said he had to reschedule, I didn't understand why, since he told me when I set the appointment he himself would be doing the job because his other employees were not skilled enough. So why did I have to reschedule. I told him I could not reschedule for another day, he kept saying he had other jobs he needed to get to. I told him I would have to find another plumber to do the job. It was at that point that he started yelling at me and saying "ok, that's all I needed to hear, your never gonna get a cheaper quote" and hung up on me. Wow, very professional Jason, may be it was fate, maybe you were going to come do the job and then try and get more money out of me then what you quoted, just like the last time. read more